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Warranty / Service Administrator - Brisbane

1 month ago

Brisbane, Australia Hitachi Construction Machinery Full time

**About Us**

Hitachi Construction Machinery (Australia) Pty Ltd is a leading manufacturer of construction and mining equipment. At the heart of our machines, our talented and dedicated employees are committed to providing industry-leading after sales service and reliable solutions. We are dedicated to supporting our people, rewarding successes and helping individuals grow. We offer a career path with the future in mind, providing training and development opportunities to help us achieve quality standards. We inspire a safe and healthy working environment through our safety and wellness campaigns so that we can all ‘See You Tomorrow’.

Come and discover the opportunity to join the team at Hitachi. We are here for the long haul.

**Our Culture**

A career at Hitachi provides the opportunity for you to make a difference. You will be a part of a global OEM renown for inspiring innovation, technology and a sustainable future.

Our vision, mission and values is to provide quality in everything we do, with the goal of total customer satisfaction. Guided by our leadership principles, we value our people through open communication and feedback so that you can contribute purposefully towards Hitachi’s continued success.

We proudly partner with key charities who make significant positive impacts in paediatric health, indigenous education, mental health and cancer research. Additionally, Hitachi commits to protecting our environment through local initiatives which contribute towards global sustainability goals, ensuring that we leave the world a better place.

**The Opportunity**

Hitachi has an exciting opportunity for an experienced and motivated individual to join the team in the position of Warranty and Service Administrator. Based in Brisbane, you will ensure that all service / warranty paperwork is processed efficiently, accurately and timely. Main responsibilities include:

- Open, manage and close warranty related work orders and claims.
- Assist with service department administration as required
- Compile information required for internal & external warranty audits
- Previous experience in a similar warranty and service administrative functions within an industrial business
- Excellent oral and written communication skills
- Demonstrated MS Office experience, including Word and Excel (experience in MS Dynamics is preferable but not essential)
- The ability to work overtime as required in peak periods (eg: end of month)
- The ability to be adaptable and work in a fast paced environment

**Benefits**

**We are offering**:

- Permanent Full Time Position in a leading OEM with long term job security
- Competitive pay rate + company biannual bonuses $$$
- Exclusive staff discount on a range of goods and services
- Supportive mentors who value your input in finding new and improved ways to achieving success
- Be a part of a leading OEM which genuinely values and ensures everyone is happy and safe at work

At Hitachi, we value our people and work towards providing guidance on your career path towards a rewarding and successful experience. We are proud to be an Equal Opportunity Employer who recruits based on merit and capabilities. We encourage and support a diverse talent pool of skill, ethnicity and gender, to create a wide culture of shared values and enriched experiences in our business.

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