Digital Change Manager

5 months ago

Melbourne, Australia National Australia Bank Full time

Digital Change Manager

**Digital Change Manager**

**Job no**: 793993

**Business unit**: Group Chief Operating Officer

**Primary position location**: 395 Bourke St, Melbourne, VIC

**Work type**: Permanent Full time

**Region**: VIC- Melbourne CBD
- **Represent the voice of the customer**:

- **Implement, create and ideate industry leading experiences**:

- **Partner and collaborate to deliver world class digital experiences**

**It's more than a career at NAB. It's about more opportunity, more moments to make a difference and more focus on you.**

You make NAB. You get it done for our customers and our communities. You're laying the foundations for NAB's future success. With a winning environment, together we'll grow, excel for our customers, and feel proud to work at NAB.

It's a good time to see how you can grow your career as a **Digital Change Manager** supporting the Digital Channels team within the Digital Domain.

**About the Role**

As a **Digital Change Manager**, you will lead the execution of activities required to implement digital change initiatives with the vision of enabling a single digital front door for NAB customers and colleagues across mobile and web. You play a key role in transitioning change successfully to our customers and colleagues with a focus on the ownership of strategic change activities, artefacts and outcomes. This involves the professional use of organisational change management disciplines and the enterprise change framework to collaborate with stakeholders across NAB, to implement change successfully and safely.

This role will report to the Digital Domain Operations Manager and work directly with Product Owners, Business Analysts, Release Train Engineers and Business SMEs to deliver the change management work stream for a program of work/initiative.

You will often be the most senior or the only Change Management resource on a program/project and will play a critical role in driving the definition and successful completion of change management activities. You will either be dedicated full-time to a single program/initiative or work across several smaller initiatives simultaneously. On larger programs of work, you may need to undertake more formal leadership responsibilities, requiring you to provide day-to-day direction, coaching and support to any reporting team members (Senior Change Analysts and/or Change Analysts) working on the program or project.

**The role and day to day will include**:

- Provide the program/project with day-to-day change management leadership including recommendations for the change strategies, change approaches and interventions required to land the change successfully
- Work across the stakeholder environment to prepare assessments on divisional/Domain impacts including scale, impact categorisation and stakeholder group mapping
- Create comprehensive change management plans that consider the full scope of the change - including strategic consideration of the impact, stakeholder and readiness landscape
- Delivery of the change work as per agreed plans, ensuring co-ordination and integration of activities across the program/project. This can include Communications plans, briefing materials, colleague training and content, performance support materials
- Proactively identify, escalate (where appropriate) and manage risks and issues with the potential to impact on the delivery of change management activities or program/project plans.
- Develop a Change Management Strategy for the program/initiatives that meets the needs of stakeholders and the scale of expected impacts
- Liaise directly with other internal functions as required to ensure any external communication activities applicable to the program/project are completed.
- Assess stakeholder readiness for the change and determine the success of the change management efforts.
- Drive ongoing improvements to the Digital Domain change management pipeline process and strategy, and overall visibility across the domain, in collaboration with the domain change management team and Domain Operations Manager.

**What you will bring**:

- Demonstrated in-depth experience working in a similar Senior Change Manager role in a large complex organisation, preferably across the Financial Services sector
- Proven extensive change management experience gained on a range of medium to large scale projects or programs, including some experience working on digital change / transformation initiatives
- Experience leading small to medium sized teams
- Track record in managing and influencing relationships at a senior level in the organisation
- Strong consulting, process consultation and group facilitation skills
- Experience working in an Agile environment
- Relevant tertiary qualification in business or related disciplinesuch as Organisational Change and Development

**Inclusion and Diversity**

We know that our people make us who we are. That's why we have built a culture of equity and respect - where everyone

  • Digital Change Manager

    5 months ago

    Melbourne, Australia NAB - National Australia Bank Full time

    **Work type**: Permanent Full time **Region**: VIC- Melbourne CBD - **Represent the voice of the customer**: - **Implement, create and ideate industry leading experiences**: - **Partner and collaborate to deliver world class digital experiences** **It’s more than a career at NAB. It’s about more opportunity, more moments to make a difference and more...

  • Digital Transformation Change Manager

    4 weeks ago

    Melbourne, Victoria, Australia Osborne Richardson Full time

    Osborne Richardson is a leading public-sector recruitment agency with a strong focus on IT recruitment. Our team is headed by an experienced IT project manager, ensuring that our clients receive expert advice based on real-world experience.Key Details:• 6 month contract• Malvern / Hybrid working• Immediate start• Competitive daily rate plus...

  • Digital Marketing Manager

    3 weeks ago

    Melbourne, Victoria, Australia Just Digital People Full time

    About UsWe're excited to have a new opportunity for a Senior Digital Account Manager to join our team at Just Digital People. This role is perfect for someone who is passionate about performance marketing and wants to take their career to the next level.The RoleAs a Senior Digital Account Manager, you will be responsible for leading and managing key client...

  • Senior Change Manager, Digital Propositions

    1 month ago

    Melbourne, Victoria, Australia ANZ Full time

    About UsAt ANZ, we're committed to creating a world where people and communities thrive. Our goal is to improve the financial wellbeing and sustainability of our millions of customers.About the RoleWe're investing heavily in digital experiences to enable Commercial customers to access the products, systems, services, and insights they need to start, run, and...

  • Strategic Digital Executive

    2 days ago

    Melbourne, Victoria, Australia Group Digital Full time

    Your RoleYour ImpactAs a Digital Transformation Leader at Group Digital, you will be responsible for spearheading the execution of digital programs that drive our strategic vision. You will ensure smooth project governance, effective risk management, and seamless transitions from development to operational support. With a focus on continuous improvement and...

  • Digital Transformation Expert

    3 weeks ago

    Melbourne, Victoria, Australia Group Digital Full time

    Your ImpactAs a seasoned professional, you will play a pivotal role in shaping the future of digital transformation within Group Digital. With a strong understanding of IT systems and infrastructure, you will drive technical excellence across our projects.Key ResponsibilitiesProvide technical guidance for Group Digital Delivery projects, ensuring alignment...

  • Change and Communications Manager

    7 months ago

    Melbourne, Australia Transform IT Full time

    **Change and Communications Manager** **The opportunity** We have an exciting career opportunity for a change management professional to join a large healthcare leader as they continue their successful journey in delivering innovative IT solutions to patient care. Working alongside reputable leaders who are passionate about driving change and innovation,...

  • Digital Project Manager

    2 weeks ago

    Melbourne, Victoria, Australia Now Digital Full time

    About the Role:We are seeking a Digital Producer to join our team at Now Digital. As a Digital Producer, you will be responsible for leading projects and delivering key benefits for our clients. You will work closely with the Head of Client Services and our team of digital specialists to direct the delivery process end-to-end, from discovery to...

  • Digital Marketing Specialist

    5 months ago

    Melbourne, Australia Arcadian Digital Full time

    **About the role** We are looking for an enthusiastic and talented digital marketer, who is able to create and manage digital marketing campaigns with a focus on data, and enjoys learning and constantly adapting to changes in the digital space. This is an exciting role for someone who is looking to expand their skills across every aspect of data-backed...

  • Digital Transformation Strategist

    3 weeks ago

    Melbourne, Victoria, Australia Group Digital Full time

    Your ImpactAs a seasoned professional, you will be at the forefront of driving excellence in our technical approach to project delivery. Your expertise will guide our digital journey, shaping the future of digital transformation.Key ResponsibilitiesProvide technical guidance for Group Digital Delivery projects, ensuring technical design documentation aligns...

  • Senior Manager

    3 weeks ago

    Melbourne, Australia Herbert Smith Freehills Full time

    JOB DESCRIPTION About Herbert Smith Freehills As one of the world’s leading law firms, we advise many of the largest and most ambitious organisations across all major regions of the globe. With over 5,000 people, including 3,100 lawyers and over 2,000 business services professionals, operating from our global network of offices across Asia Pacific,...

  • Digital Transformation Lead

    3 weeks ago

    Melbourne, Victoria, Australia Group Digital Full time

    Your ImpactAs a Senior Delivery Lead at Asahi Beverages, you'll spearhead the execution of digital programmes that drive our strategic vision. You'll ensure smooth project governance, effective risk management, and seamless transitions from development to operational support. With a focus on continuous improvement and delivery excellence, you'll lead...

  • Digital Transformation Project Manager

    3 weeks ago

    Melbourne, Victoria, Australia Now Digital Full time

    About the RoleWe are seeking a highly skilled Digital Transformation Project Manager to join our team at NOW Digital. As a Senior Digital Producer Lead, you will be responsible for managing our top-tier clients and leading large-scale digital transformation projects.Key ResponsibilitiesManage project budgets effectivelyLiaise and collaborate with project...

  • Digital Transformation Project Manager

    4 weeks ago

    Melbourne, Victoria, Australia Now Digital Full time

    About the RoleWe are seeking a highly skilled Digital Transformation Project Manager to join our team at Now Digital. As a Senior Digital Producer, you will be responsible for managing our top-tier clients and leading large-scale digital transformation projects.Key ResponsibilitiesManage project budgets effectivelyLiaise and collaborate with project team...

  • Digital Transformation Project Manager

    3 weeks ago

    Melbourne, Victoria, Australia Now Digital Full time

    About the RoleWe are seeking a highly skilled Senior Digital Producer to join our team at NOW Digital. As a Senior Digital Producer, you will be responsible for managing our top-tier clients and leading large-scale digital transformation projects.Key ResponsibilitiesManage project budgets effectivelyLiaise and collaborate with project team members to ensure...

  • Digital Transformation Project Manager

    4 weeks ago

    Melbourne, Victoria, Australia Now Digital Full time

    About UsNow Digital is an award-winning digital agency that provides strategic thought leadership and User Experience-led digital transformation services.The OpportunityWe are seeking a Digital Producer to join our team. As a Digital Producer, you will work closely with our Head of Client Services and our team of digital specialists to lead projects and...

  • Digital Transformation Project Manager

    1 week ago

    Melbourne, Victoria, Australia Now Digital Full time

    About NOW DigitalAt NOW Digital, we are an award-winning digital agency providing strategic thought leadership and User Experience led digital transformation services.The OpportunityWe are looking for a Digital Producer to lead projects and deliver key benefits for our clients. As a key member of our team, you will be directing the delivery process...

  • Digital Transformation Project Manager

    2 days ago

    Melbourne, Victoria, Australia Now Digital Full time

    About the Role:We are seeking an experienced Digital Transformation Project Manager to join our team at Now Digital. As a Senior Producer, you will be responsible for managing our top-tier clients and leading large-scale projects from discovery to deployment.Key Responsibilities:Liaise with project team members to ensure smooth project deliveryManage project...

  • Change Manager

    6 days ago

    Melbourne, Australia Ramsay Health Care Full time

    Ramsay Health Care is undergoing a digital transformation to become a leading healthcare provider of the future. This involves modernising our systems and creating a more patient-centric healthcare environment to make it easier for our people to care for people. As a Change Manager within the transformation office, you have the unique opportunity to make...

  • Change Manager

    5 months ago

    Melbourne, Australia Ramsay Health Care Full time

    Join Ramsay on an exciting journey of digital transformation, becoming a leading healthcare provider of the future. Unifying our business for seamless patient care, we're breaking barriers and ushering in a new era of outstanding patient outcomes. Embrace the future with us as we modernize and expand our world-class network through a patient-centric digital...