Guest Service Agent

1 month ago


Adelaide, Australia Accor Apartments & Realty Full time

Nestled in the heart of Adelaide's CBD,Peppers Waymouth has the bustling city at its doorstep. The property offers a luxurious collection of guest accommodation, offering hotel style rooms, spacious family suites and a penthouse. On-site TUTTO Cucina + Bar presents a blend of timeless and contemporary Italian dishes and welcomes guests daily from morning until night. With onsite gym, indoor heated pool and high tech conferencing facilities, Peppers Waymouth caters for a wide range of travellers. In your leisure time, hop aboard the tram at Pirie Street and uncover your new favourite restaurant or rooftop bar. Alternatively, venture further from Adelaide city to the enchanting Barossa Valley
Purpose
As a Guest Service Attendant/ Concierge, you will be the friendly face and warm welcome that sets the tone for our guests' stay. You will play a crucial role in providing personalised assistance, local insights, and exceptional service, turning each guest's stay into a memorable adventure.
Primary Responsibilities
- Roll out the red carpet of hospitality, ensuring every guest feels like a VIP from check-in to check-out
- Assist guests with transport and travel arrangements, luggage delivery, storage, parking and valet services
- Confidently communicate with guests and colleagues to ensure cohesive collaboration
- Conquer challenges alongside guests, transforming dilemmas into success stories
- Promote hotel amenities and services by having a deep understanding of products and offerings
- Be the local legend, sharing information on neighbourhood hotspots and must-visit gems from your treasure trove of knowledge
- Display proficiency in accurately handling reservations and managing guest accounts

Skills and Experience
- Previous experience in hotel front desk operations is a valuable asset
- Innovative approach to exceeding customer service expectations
- Skilled at collaborating within teams, as well as working independently
- Proven ability to multi task and thrive under pressure, supported by strong organisational and time management skills
- Proficiency in both written and verbal communication
- Right to drive within Australia and the confidence to perform valet parking is essential
- Capable of embracing a flexible rotating schedule, including nights, overnights, weekends, and public holidays

Accor Benefits
- ALL Heartist Membership - Take advantage of discounts on accommodation and food & beverage worldwide
- Family & Friends Discounts - Available on a range of accommodation, services and events for those who mean the most to you
- Accor Live Limitless (ALL) Loyalty Program - Earn status & reward points on your worldwide stays
- Learn Your Way - Support your career development with access to Accor’s industry leading training platforms, Accor Academy and Typsy
- Build Your Network - With more than 300,000 Accor professionals globally sharing the same guest passion, you have the ability to grow your hospitality network worldwide
- Worldwide Opportunities - We are a world leading hotel operator With over 400 hotels in the Pacific and more than 5,000 across 110 countries, offering limitless opportunities to grow your career

At Accor, we welcome you as you are. We help you grow and learn, so that work brings purpose to your life. By joining Accor, every chapter of your story is yours to write, and together we can imagine tomorrow's hospitality. Accor is an inclusive company, building diverse teams across the globe.
Everyone has a story and we want to learn yours. We invite you to APPLY NOW.


  • Guest Service Agent

    8 months ago


    Adelaide, Australia Hilton Full time

    Guest Service Agent A Guest Service Agent provides reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required. **What will I be doing?** As Guest Service Agent, you will serve on the Front Office Team, to provide services for Guests to contribute to an overall...

  • Guest Service Agent

    3 months ago


    Adelaide, Australia Hilton Full time

    Guest Service Agent / Associate A Guest Service Agent provides reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required. **Join the Team at Hilton Adelaide today!** Hilton Hotels are a renowned hospitality brand known for their commitment to excellence in guest...

  • Guest Service Agent

    7 months ago


    Adelaide Region SA, Australia Mantra Hindmarsh Square Full time

    Offering premier apartment-style accommodation in Adelaide's bustling CBD, **Mantra Hindmarsh Square** is also home to one of the city’s favourite restaurants and bars, serving coffee in the morning sun, light lunches, cocktails and dinners. Plus across the road are more upmarket eating houses, iconic pubs and fashionable boutiques, making this hotel truly...

  • Guest Service Agent

    3 months ago


    Greater Adelaide SA, Australia SkyCity Entertainment Group Full time

    Eos - A Greek goddess of the dawn; Eos emerged each morning to bring light and luminescence to the world. An embodiment of hope and optimism, Eos by SkyCity captures a captivating moment of change. Eos by SkyCity is our award-winning luxury hotel amongst 10 restaurants and bars and a world-class casino all nestled in the heart of one of the world's most...

  • Guest Service Agent

    3 months ago


    Adelaide, Australia Wyndham Destinations Full time

    **We Put the World on Vacation**: At Travel + Leisure Co., our mission is simple: to put the world on vacation. Our Vacation Ownership business line includes Club Wyndham, WorldMark by Wyndham, Margaritaville Vacation Club, Accor Vacation Club and the brand new Sports Illustrated Resorts. Our more than 19,000 associates put the world on vacation at more than...

  • Guest Service Agent

    7 months ago


    Greater Adelaide SA, Australia AccorHotel Full time

    **Company Description** Why work for Accor?** We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless...

  • Guest Service Agent

    6 days ago


    Adelaide Region SA, Australia Accor HQ Full time

    Inspired by and dedicated to Australian contemporary artists, **Art Series Hotels** offers a hotel experience a little extraordinary. Overlooking the Adelaide Hills this boutique Art Series Hotel, **The Watson **is located in Walkerville draws its inspiration from indigenous artist Yannima Pirkarli Tommy Watson. Vividly coloured dot paintings drawn from the...

  • Guest Services Agent

    6 months ago


    Adelaide Region SA, Australia Virgin Australia Full time

    **Work type**: Part Time **Location**: Adelaide **Job type**: Customer Service **Applications close**: **Guest Services Agent**: Hello. We’re Virgin Australia, and we’re looking for Guest Services Agents to join our team in Adelaide Airport. We’re the airline that’s always done things a little different. Our way. The Virgin way. For us, flying is...

  • Guest Services Agent

    3 weeks ago


    Greater Adelaide SA, Australia Virgin Australia Full time

    **Work type**: Part Time**Location**: Adelaide**Job type**: Customer Service**Applications close**: **Guest Services Agent**: Hello. We’re Virgin Australia. We’re back (in a big way) and we’re looking for Guest Services Agents to join our team in Adelaide Airport. We’re the airline that’s always done things a little different. Our way. The Virgin...

  • Guest Service Agent

    7 months ago


    Adelaide, Australia Accor Apartments & Realty Full time

    Nestled in the heart of Adelaide's CBD, Peppers Waymouth has the bustling city at its doorstep. The property offers a luxurious collection of guest accommodation, offering hotel style rooms, spacious family suites and a penthouse. On-site TUTTO Cucina + Bar presents a blend of timeless and contemporary Italian dishes and welcomes guests daily from morning...

  • Guest Service Agent

    3 months ago


    Adelaide, Australia Accor Apartments & Realty Full time

    Located in Adelaide's vibrant West End, BreakFree Adelaide offers a selection of self-contained studio, one and two bedroom apartments. The West End area is well known for its trendy vibe and arts culture, so when you are off the clock you will have your choice of places to eat with laneway restaurants, rooftop bars, and a buzzing nightlife all at your...

  • Guest Service Agent

    7 months ago


    Adelaide, Australia Accor Apartments & Realty Full time

    Nestled within the heart of Adelaide's CBD, you will find Mantra Hindmarsh Square. The property offers a range of self-contained apartment-style hotel suites, as well as one and two bedroom suites. Mantra Hindmarsh Square also offers an on-site restaurant, DJ Diners, where breakfast is served daily and in-room dining is available. There is plenty to do in...

  • Guest Service Agent

    7 months ago


    Adelaide CBD, Australia Hilton Full time

    Guest Service Agent - Hotel Reception **Do you give a great first impression? Hilton Adelaide Is looking for you!** Join the Front Office team in welcoming guests to the Hilton Adelaide. Part Time positions available. Hourly Wage Range: $27.6288 - $ 50.23 **What will I be doing?** As a Guest Service Agent in the Front Office Team, you will provide...


  • Adelaide Region SA, Australia Hotel Grand Chancellor Adelaide Full time

    Our team is growing and due to internal promotions the Hotel Grand Chancellor Adelaide have multiple opportunities available for self-motivated and reliable **Guest Service Agents** who are passionate about providing an exceptional high level of service. Reporting to the Front Office and Duty Managers, the Guest Service Agent will support the efficient...


  • Adelaide Region SA, Australia Accor HQ Full time

    **Peppers Waymouth** is a leading Adelaide 5 star CBD hotel, with a distinctly European feel. Featuring 202 stylishly appointed hotel rooms and two food and beverage outlets, heated indoor lap pool, spa, sauna and fitness centre, it has a sophisticated ambience that the staff works hard to maintain. The always busy onsite conferencing facility caters for up...

  • Guest Service Agent

    7 months ago


    Adelaide CBD, Australia Hilton Full time

    **Do you give a great first impression? Hilton Adelaide Is looking for you!** Join the Front Office team in welcoming guests to the Hilton Adelaide. Part Time positions available. Hourly Wage Range: $27.6288 - $ 50.23 **What will I be doing?** As a Guest Service Agent in the Front Office Team, you will provide services that contribute to the overall...

  • Guest Service Agent

    7 months ago


    Adelaide Region SA, Australia Crowne Plaza Hotels & Resorts Full time

    First impressions count. To get our guests’ memorable experiences off to an unforgettable start, we’re looking for a Guest Service Agent who can make transactions feel seamless, offer exceptional local insights, and anticipate every request to make our guests feel right at home. A little taste of your day-to-day: Every day is different, but you’ll...

  • Guest Service Agent

    2 days ago


    Adelaide Region SA, Australia Accor HQ Full time

    **Who are we?** Pullman Adelaide represents one of Accor Hotel’s most exciting brands and has a strong history of impressing a broad spectrum of the Adelaide market. The hotel consists of 308 rooms overlooking the picturesque Hindmarsh Square and has a reputation second to none! **What we are looking for?** We are seeking a Part Time Guest Service Agent...

  • Guest Service Agent

    1 month ago


    Greater Adelaide SA, Australia Oaks Hotels Full time

    **Company Description** Minor Hotels is an international hotel owner, operator and investor, currently with a diverse portfolio of over 530 properties. Through our Anantara, Avani, Elewana, Oaks, NH Hotels, NH Collection, nhow and TIVOLI properties, Minor Hotels operates in 50+ countries across Asia Pacific, the Middle East, Africa, the Indian Ocean, Europe...

  • Guest Service Agent

    7 months ago


    Greater Adelaide SA, Australia Jobs for Humanity Full time

    **Company Description** Company Name: USD 437 Company Description Minor Hotels is an international hotel owner, operator and investor, currently with a diverse portfolio of over 530 properties. Through our Anantara, Avani, Elewana, Oaks, NH Hotels, NH Collection, nhow and TIVOLI properties, Minor Hotels operates in 50+ countries across Asia Pacific, the...