Food & Beverage Supervisor

6 months ago

Perth, Australia Holiday Inn Full time

What’s on the menu for your next career move? As our new **Food & Beverage Supervisor**, you could be leading the charge to ensure our guests enjoy a truly memorable experience - whether they’ve worked up an appetite for a full conference banquet or are just joining us for their favourite hot beverage.

**Ivy & Jack** is a 120-seat venue perched on the doorstep of Perth CBD, on Hay St. It was once home to the old Town Cinema but is now an urban industrial-chic restaurant with a modern twist.

Ivy & Jack is a favourite venue for many, offering the best daily Happy Hour specials in the CBD, Thirsty Thursdays, Fab Fridays, $18 lunch specials, and more

Ivy & Jack is part of the **Holiday Inn Perth City Centre**, so our customers can vary from in-house guests (often enjoying buffet breakfast), external customers, or corporate clients utilising our conference spaces. The venue is open from breakfast to dinner, 7 days per week.

As a Food & Beverage Supervisor, you will work under the direction of our Venue Manager to oversee the smooth running of our venue. You will be the backbone of the team throughout the service periods to keep the operation running smoothly and efficiently. This includes preparing and serving beverages, highlighting promotions, handling guest feedback, taking orders etc.

**This role is also responsible for...**
- Ensuring all credit and financial transactions are handled in a secure manner.
- Liaising and working collaboratively with Food & Beverage Management regarding daily duties.
- Participating in team meetings, ensuring communication flows throughout the team.
- Assisting with supporting the development of the team to maximise performance and great company culture.
- Ensuring guest satisfaction through delivering the Holiday Inn brand service style of ‘Making Guests Smile” by enabling real human connections, putting guests at ease, and creating moments of delight.
- Assisting and monitor rostering to ensure all shifts are covered to required level.
- Ordering inventory based on outlet par levels, assist in stocktaking as required and assist in resolving discrepancies in inventory.
- Developing and maintain cohesive working relationships within immediate team, and wider hotel team.
- Maintaining the physical appearance and cleanliness of the restaurant including compliance with health and safety standards.
- Have previous experience in a Food & Beverage Team Leader or Supervisor role.
- Be highly motivated and genuinely loves to interact with a variety of different people.
- Know how to prepare a wide range of beverages.
- Have the ability to delegate, drive and motivate a team.
- **Hold a current Responsible Service of Alcohol.**:

- **Be able to work across a 7-day rotating roster. Shifts will include mornings, nights, weekends & Public Holidays.**:

- **Have full rights to work in Australia.**

We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life - including a full uniform, duty meals, impressive room discounts and some of the best training in the business.

Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.

IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well - both inside and outside of work - and through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace.

So, join us and you’ll become part of our ever-growing global family.

At IHG, we’ve made a promise. As one of the world’s leading hotel groups, we’re here to deliver True Hospitality for Good. Making our guests and colleagues feel welcome, cared for, recognised and respected - wherever they are in the world. Want to be part of the journey?

Travel is a journey. We help make it a joy.

Starting with a warm, inviting welcome for all guests, whether traveling on business or for fun, enjoying a quick night, or relaxing for the week. At Holiday Inn®️ we thrive on making our guests stays brighter, helping them create memories that will last a lifetime. Irresistible smiles are our specialty. We should know, we’ve been on our journey since 1952. So if you can help us spread the joy of travel to all, we’d love to give you a warm welcome to the Holiday Inn®️ family. Let’s Go Further Together.

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