IT Helpdesk Officer

3 days ago


Brisbane Northern Suburbs, Australia The Creche and Kindergarten Association Full time

**Salary $60,000 - $70,000**:

- **Salary Sacrifice Available**:

- **2 Days Work from Home**:

- **Monthly RDO**:

- **Flexible Start and Finish Times**

**Where Every Child Flourishes**

We are Queensland’s biggest childcare and kindergarten provider with nearly 350 early services located across our sunny state. We strive to encourage a love of learning through our curriculum approach of Listening and Learning Together

Our team are driven by our purpose of nurturing and inspiring children to succeed and passionate about our culture of collaboration, inclusivity and dedication to the growth of all our people, little or otherwise

The primary purpose of the position of IT Helpdesk Support officer is to provide technical support to the Directors, centre Educators and central staff of C&K so that we are able to provide quality education and care to the children that attend our services.

This position provides a fantastic work - life balance with the option to work from home 2 days a week and flexible start and finish times. You will also have access to a monthly rostered day off when you work a 40 hour week.

**About the opportunity**

**About you**

Responsibilities include but not limited to:

- Troubleshoot and resolve IT issues related to hardware, software, and networking.
- Install and configure computer hardware, software, and peripherals.
- Manage and maintain the inventory of IT assets.
- Contribute to the security and integrity of our IT systems and data.
- Collaborate with other IT team members to resolve complex issues.
- Maintain and update our IT documentation and knowledge base.
- Assist in IT projects and initiatives.

**Requirements**:

- A Degree/Diploma in IT, or a minimum of 2 years of experience in IT.
- Experience with Microsoft 365 apps, including Exchange Online, SharePoint Online, OneDrive for Business, and Teams.
- Strong technical skills in Windows operating systems, computer hardware, and networking.
- Excellent problem-solving skills and attention to detail.
- Good communication and interpersonal skills.
- Ability to work independently and in a team environment.
- Ability to prioritise and manage multiple tasks effectively.

**Joining our Family**

You will need to hold:

- Paid Blue Card or Exemption Card
- A Police Check current within 3 months or willingness to obtain one
- Qualifications in Information Technology although not needed will be highly regarded

C&K will cover the initial and renewal costs of a Blue Card and Police Check for all permanent and fixed term contract employees prior to the commencement of their duties.

All C&K employees are required to undergo background checks which includes a police check. Also, all C&K employees will need to have obtained their 1st and 2nd vaccinations for COVID-19 as a condition of employment.

Location: Kedron, QLD


  • Helpdesk Officer

    6 months ago


    Brisbane, Australia Hudson Australia Full time

    **Job Title**:Helpdesk Officer **Location**:Brisbane or Gold Coast **Job Type**:Full-Time (**2-Month Contract) **with chance of extension **Experience**:Minimum 4 years in Helpdesk Support **About Us**: Our client is a dynamic company dedicated to providing exceptional products to their clients. We are currently seeking a skilled and experienced Helpdesk...

  • IT Helpdesk Officer

    7 months ago


    Melbourne Eastern Suburbs, Australia HAYS Full time

    Contract Role until August Initially | Location Malvern **Your new company** Hays Technology are delighted to announce their partnership with a Victorian Government owned Corporation! The opportunity will see you joining a passionate team environment within a successful and well-known organisation based in Melbourne with a flexible working...


  • Brisbane, Australia Exclaim IT Pty Ltd Full time

    **Related jobs**: We are sorry, but there are currently no jobs to show. - Location: Brisbane, Queensland - Type: Contract - Job #14933 **About the role**: A rewarding opportunity for a Level 1 Helpdesk Support Officer that provides an initial point of resolution, for technical requests in a wide range of software, hardware, in-house products and services...

  • Level 2 Ict Helpdesk

    7 months ago


    Melbourne Western Suburbs, Australia Superior People Recruitment Full time

    The main responsibility of this Level 2 ICT Helpdesk person is supporting existing customers around hardware, software and networks issues relating to desktops, servers, telephony systems and internal networks (firewalls, switches etc ) Company will provide a flexible workplace able to work from home and in the office. Ideal is a minimum of 2 days per week...


  • Brisbane, Australia HAYS Full time

    Helpdesk Officer Contract with State Government **Your new company** Our state government client has the vision of enhancing the safety of Queenslanders through modern, sustainable and evidence-based corrective services. They are looking for a Helpdesk Officer on contract until 31/01/2025 (with possible extension). **Your new role** - Provide operational...

  • IT Helpdesk

    3 days ago


    Brisbane, Australia Redpath Mining Contractors and Engineers Full time

    **About the role** We currently have a vacancy in our IT team for Help Desk Support, our team is based internally and this role will play a vital part in the business. - Respond to, and resolve, help desk requests including investigating and troubleshooting issues and follow-up where necessary - Create, manage, update and route IT tickets within the local...


  • Brisbane, Australia Queensland Fire Department Full time

    About us The Queensland Fire Department (QFD) provides fire prevention, preparedness and response services to fire in the built and landscape environments, as well as scientific and specialist capabilities to Queensland communities. The QFD provides a multi-hazard emergency response, including road crash rescue, bushfire, hazardous material, technical and...

  • Helpdesk Support

    5 days ago


    Brisbane, Australia Mansell Taylor Consulting Pty Ltd Full time

    6 month contract - Work from the office in Boondall - Immediate start We are working exclusively on a 6 month contract for a Helpdesk Support officer providing Level 1 and Level 2 IT Support in the manufacturing industry. Working onsite at their Boondall office you will be tasked with the role of commissioning equipment, hardware builds, helpdesk support,...


  • Brisbane, Australia ANZ Banking Group Full time

    **Job Title**: Complaints Helpdesk Analyst - Suncorp Bank **Req ID**: 81476 **Department**: SB Strategic Delivery Executive Office **Division**: Suncorp Bank **Location**: Brisbane About Us About the Role As a Complaints Helpdesk Analyst, you will support the configuration and administration of our customer complaint management systems within the Discovery &...

  • Helpdesk Officer

    7 months ago


    Brisbane, Australia PeopleIn Full time

    Join an ASX-listed Company - Join a fun and collaborative team - Flexible WFH arrangements **_Who are we?_** We are PeopleIN. We are the largest ASX-listed workforce management and staffing company in Australia and New Zealand. At PeopleIN, we exist to make an extraordinary impact by harnessing the talent in people. Connecting more than 10,000 Aussies...


  • Brisbane, Australia Turner & Townsend Full time

    Company Description At Turner & Townsend we’re passionate about making the difference. That means delivering better outcomes for our clients, helping our people to realize their potential, and doing our part to create a prosperous society. Every day we help our major global clients deliver ambitious and highly technical projects, in over 118 offices...


  • Brisbane, Australia Turner & Townsend Full time

    Company Description At Turner & Townsend we’re passionate about making the difference. That means delivering better outcomes for our clients, helping our people to realize their potential, and doing our part to create a prosperous society. Every day we help our major global clients deliver ambitious and highly technical projects, in over 118 offices...


  • Brisbane, Australia Network Alliance Full time

    **About us** Network Alliance is a boutique MSP servicing many varied clients. We are very customer focus and always strive to provide the highest level of Customer Service to all of our clients. We started our operations back in 2004 and have been going strong ever since. The majority of our clientele are based in south east Queensland. We encourage our...


  • Brisbane, Australia Hudson Australia Full time

    This pay rate is inclusive of mandatory 25% casual loading Our client is a large state government department seeking a IT Customer personal to provides essential level 1 IT support. We are the first point of contact for technical requests, covering a wide range of software, hardware, and in-house systems. Our goal is to deliver effective problem resolution...


  • Brisbane, Australia Hudson Australia Full time

    Hudson is working with a large government department seeking a Level 1 ICT Helpdesk Support Specialist. You will play a crucial role in ensuring the smooth operation of our IT Service Centre. Your responsibilities encompass a broad range of duties, from providing first-level technical support to collaborating with team members and customers. Your...

  • Helpdesk Consultant

    3 days ago


    Brisbane, Australia LEAP Legal Software Full time

    **_Are you a Junior Lawyer, Paralegal or Legal Secretary looking for a new challenge where your skills and experience are highly valuable? Are you an Accountant looking for an exciting new challenge or a change of career?_** **_ If so, this may be the role for you!_** **Work for a Culture that values its Employees.** We are looking for Superstars that...

  • Helpdesk Consultant

    5 days ago


    Brisbane, Australia LEAP Legal Software Full time

    **_Are you a Junior Lawyer, Paralegal or Legal Secretary looking for a new challenge where your skills and experience are highly valuable? Are you an Accountant looking for an exciting new challenge or a change of career?_** **_ If so, this may be the role for you!_** **Work for a Culture that values its Employees.** We are looking for Superstars that...


  • Brisbane, Australia Hudson Australia Full time

    As an ICT Helpdesk Support Officer Level 1, you will play a pivotal role in providing first-level technical support to our end users. You will utilise your IT expertise to troubleshoot and resolve issues promptly, contributing to a high-quality service delivery model. Must be based in Brisbane with full work rights in Australia. **Key...


  • Brisbane, Australia Thomson Geer Full time

    Brisbane - Permanent / Full Time Thomson Geer is a leading national commercial law firm with offices in Melbourne, Sydney, Adelaide, Brisbane and Perth. The firm has approximately 560 partners and staff nationally, and offers a dynamic, friendly and professional work environment. We are passionate about constantly providing value to our clients - their...

  • Procurement Officer

    5 days ago


    Brisbane, Australia Exclaim IT Pty Ltd Full time

    **Related jobs**: **ICT Trainer****: - Employment Type Contract - Custom Text18 Highly competitive hourly market rates - Custom Text19 Hybrid WFH arrangements - Custom Text20 Initial 10-month contract with possibility to extend - Custom Text21 Work for a large government organisation - Custom Text22 Other - See All Jobs **Project Support Officer - Mobile...