Animal Management Officer

3 weeks ago

Melbourne, Australia City of Melbourne Full time

**2x Full Time Positions available**:

- **Great opportunity to support our community**:

- **$83,741 + 10% Loading For All Ordinary Hours Worked + 3% Safe City Allowance+ 11% Superannuation**

We are the **City of Melbourne**, a City of possibility and place to be bold and inspirational.

We are rapidly transforming to meet the evolving challenges faced by a global city. With a vision of being a leading organisation for a leading capital city, our mission is to create positive impact for our community. Each day, we work with passion and purpose so that together we achieve incredible things.

**Together we Make the Difference #teammelbourne**

***

**How this position will Make the Difference to City of Melbourne**

The City Safety, Security and Amenity Branch works with partners and stakeholders to enable and enhance a vibrant, safe and accessible environment for people living, working and visiting the City of Melbourne. The Branch provides support services to people experiencing homelessness and manages security and emergency responses for the municipality. They also address non-compliance of relevant legislation and oversee the permitted use of council assets and shared spaces to enable the vibrant and lively culture the City is known for.

The Animal Management team provides high-level customer service and manages the registration of pets within the municipality. They educate and enforce compliance with legislation, collects lost, stray and abandoned animals and provide animal welfare services within the City of Melbourne.

The Animal Management Officer will also work closely with the Senior Animal Management, and along with other branches in the organisation; including legal services to ensure the effective delivery of Council objectives.

**Selection Criteria**

All CoM employees will demonstrate an ability to articulate and demonstrate benefits of positive culture and
**City of Melbourne’s iCare values - Integrity, Courage, Accountability, Respect and Excellence**
- Excellent conflict resolution skills, including the ability to communicate effectively, both verbally and written.
- Proven ability to prepare reports to a high standard of accuracy and detail including briefs of evidence, legal documentation and correspondence - Desirable
- Previous customer service and/or internal/ external stakeholder experience
- Current Valid Australian Drivers Licence (Full or Probationary Licence)
- Certificate IV Local Government (Statutory Enforcement) or (Animal Regulation and control) or equivalent industry experience - Desirable
- Initiative and innovation to establish own work priorities within operational constraints
- Sound computer skills including the ability to use customer databases, Microsoft Office range including Word, Excel, PowerPoint and Outlook, and other technologies used in compliance and enforcement activities

**_Please note that this position is on a shift-roster vacancy and you will be expected to work across a 7-day roster between the hours of 6:30am and 6:30pm._**_By joining us, you will become part of a remarkable team who work in a constructive and inclusive culture to shape the future of this city. Together, we champion difference, celebrate achievement and recognise positive impact.

**How to apply**:

- Attach your resume
- Attach a cover letter (two pages maximum), responding to the selection criteria and how your experience relates to the role.

Please address your covering letter to **Stephen Haynes - (Acting) Animal Management Coordinator**

If you have any questions regarding our recruitment process, please read our FAQ's - City of Melbourne - Recruitment Frequently Asked Questions

For information about the broader collection and use of personal information by the City of Melbourne, please refer to our Privacy Policy

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