Client Services Officer X 2, Funds in Court

5 months ago


Melbourne City Centre, Australia Court Services Victoria Full time

About the role
The Client Services Officer (CSO) is a member of the Client Services Team and is accountable for services arising from day-to-day dealings with persons under ‘legal disability' including their carers, and in particular their requests to access their funds in Court.
The position must balance and negotiate such requests and expectations with requirements set by the Judiciary.
About you
- Knowledge of relevant legislation, particularly the Supreme Court Act 1986, Trustee Act 1958, the Guardianship and Administration Act 2019, the Charter of Human Rights and Responsibilities Act 2006, of the Rules of Court, as it impacts upon the administration of funds in Court for persons under disability.
- Familiarity with the National Standards for Disability Services.
- Ability to have difficult conversations whilst being sensitive to client needs.
- Active listening skills and well developed professional communication skills.
- Highly developed work organisation skills with the capacity to set meaningful priorities within a changing environment, paying particular attention to detail in all undertakings with the ability to balance competing priorities.
- Well-developed financial literacy skills.
- Experience in the trustee or related industry would be highly regarded.

How to apply
- resume
- a short cover letter

**Other Information**:
Court Services Victoria (CSV) is the employer of staff at all Victorian courts and tribunals, the Judicial College of Victoria, and the Judicial Commission of Victoria. CSV offers a wide range of legal and non-legal career options as well as attractive employee benefits.
CSV is committed to building a diverse workforce, inclusive culture, providing a safe and respectful workplace and has zero tolerance for violence against women. We strongly encourage people of all abilities to apply, particularly people of Aboriginal and Torres Strait Islander heritage, and those who may experience diversity or disability related barriers in securing employment.



  • Melbourne, Australia Supreme Court Full time

    Location: Melbourne | CBD Job type: Full time Organisation: Supreme Court **Salary**: $91,418 - $103,725 Occupation: Customer Service/Call Centre Reference: VG/C00076_C00077 - Manage a portfolio of clients with awards ranging up to several million dollars providing efficient, timely and effective funds administration services for persons under...


  • Melbourne City Centre, Australia Court Services Victoria Full time

    Funds in Court (FIC) is a self-funded division of the Supreme Court of Victoria, managing funds paid into Court, primarily for people under a legal disability. All funds are held, invested and administered by the Associate Judge of the Court who is the Senior Master. FIC provides support and services for over 7,000 persons under ‘legal disability'...


  • Melbourne City Centre, Australia Court Services Victoria Full time

    About Us The Supreme Court of Victoria is the highest court in Victoria and comprises the Court of Appeal and the Trial Division. The Court deals with major criminal and civil matters, plus appeals against decisions of lower courts. The Supreme Court of Victoria recognises that its people are integral to its ability to meet and exceed community expectations...


  • Melbourne City Centre, Australia Court Services Victoria Full time

    About us The Supreme Court of Victoria is the highest court in Victoria and comprises the Court of Appeal and the Trial Division. The Court deals with major criminal and civil matters, plus appeals against decisions of lower courts. The Supreme Court of Victoria recognises that its people are integral to its ability to meet and exceed community expectations...


  • Melbourne City Centre, Australia Court Services Victoria Full time

    About the role - Visit clients of the Office and their carers, in their own homes throughout Australia, to effectively investigate matters concerning independent living skills, accommodation issues, emotional and physical wellbeing and support requirements. - Provide authoritative reports with considered recommendations to assist with decision making in...


  • Melbourne City Centre, Australia Court Services Victoria Full time

    The Supreme Court of Victoria is the highest court in Victoria and comprises the Court of Appeal and the Trial Division. The Court deals with major criminal and civil matters, plus appeals against decisions of lower courts. The Supreme Court of Victoria recognises that its people are integral to its ability to meet and exceed community expectations and to...


  • Melbourne City Centre, Australia Court Services Victoria Full time

    About us The Supreme Court of Victoria is the highest court in Victoria and comprises the Court of Appeal and the Trial Division. The Court deals with major criminal and civil matters, plus appeals against decisions of lower courts. The Supreme Court of Victoria recognises that its people are integral to its ability to meet and exceed community expectations...


  • Melbourne City Centre, Australia Court Services Victoria Full time

    About Us The Supreme Court of Victoria is the highest court in Victoria and comprises the Court of Appeal and the Trial Division. The Court deals with major criminal and civil matters, plus appeals against decisions of lower courts. The Supreme Court of Victoria recognises that its people are integral to its ability to meet and exceed community expectations...


  • Melbourne City Centre, Australia Court Services Victoria Full time

    About us The Magistrates' Court of Victoria (MCV) is a jurisdiction within the Court Services Victoria statutory authority, and has a long history of providing justice for the people of Victoria in metropolitan and regional courts across the state. The Court determines in excess of 300,000 cases per annum at 51 venues, equating to approximately 90 per cent...


  • Melbourne City Centre, Australia Court Services Victoria Full time

    About us The Supreme Court of Victoria is the highest court in Victoria and comprises the Court of Appeal and the Trial Division. The Court deals with major criminal and civil matters, plus appeals against decisions of lower courts. The Supreme Court of Victoria recognises that its people are integral to its ability to meet and exceed community expectations...


  • Melbourne, Australia Court Services Victoria Full time

    Location: Melbourne | CBD Job type: Part time Organisation: Court Services Victoria **Salary**: $91,418 - $103,725 Occupation: Customer Service/Call Centre Reference: VG/SC0361 - Ongoing, Part Time (0.60), VPS Grade 4 position Funds in Court (FIC) is a self-funded division of the Supreme Court of Victoria, managing funds paid into Court, primarily for...

  • Team Leader

    5 months ago


    Melbourne City Centre, Australia Court Services Victoria Full time

    About us The Supreme Court of Victoria is the highest court in Victoria and comprises the Court of Appeal and the Trial Division. The Court deals with major criminal and civil matters, plus appeals against decisions of lower courts. The Supreme Court of Victoria recognises that its people are integral to its ability to meet and exceed community...


  • Melbourne City Centre, Australia Court Services Victoria Full time

    About Us Court Services Victoria provides corporate services and facilities to support the performance of the judicial, quasi-judicial and administrative functions of Victoria's courts and tribunal, Judicial College and Judicial Commission. Collectively, Victoria's Supreme, County, Magistrates', Children's, and Coroners courts, the Victorian Civil and...


  • Melbourne City Centre, Australia Court Services Victoria Full time

    About the role The Legal Administrative Officer is responsible for providing administrative support to the Legal Services Area of the Funds in Court Office. In particular the role will be responsible for the payment out at 18 process. The role is part of the Legal Administration Team reporting to the Legal Services Manager. About you - Appropriate tertiary...


  • Melbourne City Centre, Australia Court Services Victoria Full time

    About us The Supreme Court of Victoria is the highest court in Victoria and comprises the Court of Appeal and the Trial Division. The Court deals with major criminal and civil matters, plus appeals against decisions of lower courts.The Supreme Court of Victoria recognises that its people are integral to its ability to meet and exceed community...


  • Melbourne City Centre, Australia Court Services Victoria Full time

    About Us The Supreme Court of Victoria is the highest court in Victoria and comprises the Court of Appeal and the Trial Division. The Court deals with major criminal and civil matters, plus appeals against decisions of lower courts. The Supreme Court of Victoria recognises that its people are integral to its ability to meet and exceed community expectations...


  • Melbourne, Australia Supreme Court Full time

    Location: Melbourne | CBD Job type: Full time / Ongoing Organisation: Supreme Court **Salary**: $95,102 - $107,905 Occupation: Community Services Reference: VG/SC1020C - The Client Liaison Officer [CLO] is a member of Client Services and is responsible for providing high quality customer service and investigating matters relevant to persons with a...


  • Melbourne, Australia Supreme Court Full time

    Location: Melbourne | CBD Job type: Full time / Ongoing Organisation: Supreme Court **Salary**: $92,332 - $104,762 Occupation: Community Services Reference: VG/SC1020B - The Client Liaison Officer [CLO] is a member of Client Services and is responsible for providing high quality customer service and investigating matters relevant to persons with a...


  • Melbourne City Centre, Australia Court Services Victoria Full time

    About us The Magistrates' Court of Victoria (MCV) is a jurisdiction within the Court Services Victoria statutory authority, and has a long history of providing justice for the people of Victoria in metropolitan and regional courts across the state. The Court determines in excess of 300,000 cases per annum at 51 venues, equating to approximately 90 per cent...


  • Melbourne, Australia Supreme Court Full time

    Location: Melbourne | CBD Job type: Full time Organisation: Supreme Court **Salary**: $92,332 - $104,762 Occupation: Community Services Reference: VG/SC1020A - The Client Liaison Officer [CLO] is a member of Client Services and is responsible for providing high quality customer service and investigating matters relevant to persons with a disability -...