Service Lead

2 months ago

Sydney, Australia Beaumont People Full time

Full-time contract to September 2024, potential for extension
- Located in Sydney (2000) with hybrid WFH arrangements
- $92,625 + superannuation + NFP salary packaging

**Service Lead - Mental Health**:

- Full-time contract to September 2024, with the potential of extension.
- Located in Sydney (2000) with flexible/hybrid work arrangements on offer.
- Competitive Remuneration of SCHADS Level 5, $92,625 (5.1) + superannuation + NFP salary packaging.

**About our client**
Beaumont People are excited to be partnering with a leading not-for-profit prioritising complex mental health issues. Our client is committed to reducing stigma and advocating for people most affected by complex mental health issues. They are an organisation driven to provide high-quality digital mental health services including counselling, peer support, online forums, and art programs to support those with complex needs.

**About the role**:
The Service Lead is an exciting and newly created role working within the Service Delivery Team to provide leadership and support to a multidisciplinary team. The role’s main priority is ensuring best practice approaches are used when supporting people with complex mental health issues.

**Role responsibilities**:
The role will see you working collaboratively with and managing a proactive team across the organisations Forums and Groups, Guided Services and Drop-In Programs. You will also be involved in:

- Providing managerial support and guidance to a team of Counsellors, Peer Support Workers, and Mental Health Support Workers.
- Providing ongoing mentorship and support on performance as well as best practice approaches for risk management in complex mental health.
- Providing direct clinical support one day a week, working directly with frontline staff members and working through escalation, rostering and service improvement.
- Leading team meetings, one-on-one supervision, reviewing intake and referrals and assessing work allocation.
- Working three evening shifts (12-8pm) per week.

**Essential Requirements**:
To succeed in the role, you will be a natural communicator with a flair for relationship-building. You will also have:

- A high level of knowledge and understanding of the needs of clients with complex mental health issues, including best practice, quality and risk management.
- Prior experience in a similar role and a tertiary qualification in psychology, social work, counselling, or relevant field. Experience in the Not-for-Profit space would be highly desirable.
- Demonstrated experience leading a team to successful outcomes, whilst providing support and supervision
- Eligibility for membership with, or working towards full or provisional registration with an appropriate professional body (AASW, AHPRA, PACFA, ACA).
- Strong written and verbal communication skills and the ability to prioritise competing deadlines.
- Confidence using technology and working within a digital environment. Salesforce experience is highly desirable
- A valid Working With Children Check (WWCC) and a current National Police Check, or willingness to complete.

**Benefits**:

- Flexible hybrid WFH work arrangements - supported to create your own work-life balance
- Work alongside professional and dedicated team all wanting to make a positive difference in our community.
- For-purpose work supporting a dynamic team with a fantastic workplace culture.
- Additional leave entitlements (Cultural, Ceremonial and Wellbeing) and opportunities for development
- Competitive remuneration of $92,625 + superannuation + NFP salary packaging.

**How to Apply

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