Service Delivery Manager

3 weeks ago


Sydney, Australia WorkTrybe Full time

Fantastic NSW based Accounts
- Growing Business & Career Opportunities
- Ideal for facilities management in retail or commercial cleaning

**THE OPPORTUNITY**
This employer of choice is a leader in the Loss Prevention Sector and known for its' exceptional client delivery and satisfaction.

A strategic restructure has created an opportunity for a Client Centric Leader to further enhance Specialist Service Delivery Operations in New South Wales.

**THE ROLE** - You will:

- Manage the Loss Prevention service delivery for key sites across NSW
- Directly manager Site Co-ordinators and
- Oversee circa 300 staff in delivering excellence in service to customers
- Comply with WHS Policies and regulatory requirements
- Onboard new clients through delivery implementation
- Lead recruitment initiatives for delivery staff
- Liaise with National Peers in identifying and delivering best practice
- Liaise with Divisional line managers around specialist requirements
- Report Directly to the National Operations Manager, Asset Protection
- Deliver Operational Reporting
- Identify areas for continuous improvement

**YOUR BACKGROUND** - You will:

- A background in facility or security services, ideally in retail, loss prevention
- Demonstrated experience in managing multi-site clients
- Strong written and verbal communication skills
- Experience in forging respectful and commercial, customer, executive and industry, relationships
- Capabilities in identifying and securing growth opportunities

**NEXT STEPS



  • Sydney, Australia NSW Government -Department of Customer Service Full time

    **IT Service Delivery Manager** **1 x ongoing role** **Do you want to ** - Be responsible for IT Services and establishing and managing service level agreements - Make an impact to the lives of 8 million+ people in NSW - Work in an inclusive and flexible hybrid-environment, with endless opportunities to grow **Yes? Then this role is for you ** **Your...

  • Delivery Manager

    4 weeks ago


    Sydney, Australia NSW Government -Service NSW Full time

    **Delivery Manager** - Location: Hybrid opportunity, Head Office - Haymarket - 12-month opportunity with the potential to convert to permanent - Salary: SNSW Grade 11/12 $145,682 - $175,260 + 10.5% superannuation **Do you want to...** - Deliver state-of-the-art digital experiences - Support the delivery of Cyber Security Projects - Be part of a truly agile...


  • Sydney, Australia Attribute Consulting Full time

    Work in a fantastic and dynamic agile work environment. - Permanent role with a generous salary and work benefits. - Flexible working from home conditions. We are looking for an experienced Service Delivery Manager to join our team. The Service Delivery Manager will be responsible for managing the end-to-end service delivery of IT services across Australia...

  • Service Delivery Lead

    4 weeks ago


    Sydney, Australia NSW Government -Department of Customer Service Full time

    **Service Delivery Lead** - Grade 9/10 role - 6 months opportunity with potential for extension or conversion to ongoing - Starting salary of $116,211 base + 10.5% super and flexible working arrangements - Reporting to: Principal Product Owner - Immediate Start within Revenue Digital **Do you want to...** **Work in a supportive and collaborative Squad in...


  • Sydney, Australia SICE Pty Ltd Full time

    SICE ANZ is currently embarking on exciting growth and we have a great opportunity for an enthusiastic and results-oriented Service Delivery Manager. This position will provide the delivery of a high quality service to customers and end users, and ensure Service Support and Service Delivery processes are in place to meet business needs. This position is a...


  • Sydney, Australia Bravura Full time

    Service Delivery Manager **General Information** Team: AdviceOS Close date: Thursday, 23 May 2024 Working pattern: Full time Contract Type: Permanent Location: Sydney Department: 20 - 20 Midwinter Description & Requirements: **About The Role** Based in Sydney, the Service Delivery Manager position entails overseeing day-to-day relationships with a...


  • Sydney, Australia Bravura Full time

    Service Delivery Manager **General Information** Team: BaseOS Close date: Thursday, 23 May 2024 Working pattern: Full time Contract Type: Permanent Location: Sydney Department: 20 - 20 Midwinter Description & Requirements: **About The Role** Based in Sydney, the Service Delivery Manager position entails overseeing day-to-day relationships with a...


  • Sydney, Australia Talent Web Full time

    **Title: - Service Delivery Manager** **Location: - Sydney** **Length: - Contract or Permanent** **Key Responsibilities: - ** **Service Delivery Management** - Develop and implement service delivery strategies, policies, and procedures to ensure the timely and efficient delivery of IT services. - Establish service level agreements (SLAs) and key...


  • Sydney, Australia Cox Purtell Staffing Services Full time

    **Contract Type**: Full Time **Location**: Sydney Airport - New South Wales **Industry**: Information & Communication Technology **Contact Name**: Craig Nel **Contact Phone**: 0292203400 **Date Published**: 20-Jun-2023 **Overview**: An exciting opportunity awaits an experienced Service Delivery Manager to join an ASX listed organization in Sydney....


  • Sydney, Australia Atturra Full time

    Sydney based with some travel within Australia - Managing national accounts - Full time permanent opportunity **Why is this an exciting opportunity?** Somerville - an Atturra company, is the Managed Services arm of Atturra, a fast-growing, publicly-listed advisory and IT solutions provider. With over 700 employees working across Australia, New Zealand and...


  • Sydney, Australia Bravura Solutions Full time

    Team: AdviceOS Close date: Thursday, 23 May 2024 Working pattern: Full time Contract Type: Permanent **Location**: Sydney Department: 20 - 20 Midwinter Description & Requirements: **About The Role** Based in Sydney, the Service Delivery Manager position entails overseeing day-to-day relationships with a designated client portfolio, ensuring Midwinter...


  • Sydney, Australia Bravura Full time

    Description & Requirements: About The RoleBased in Sydney, the Service Delivery Manager position entails overseeing day-to-day relationships with a designated client portfolio, ensuring Midwinter delivers...


  • Sydney, Australia Motion Recruitment Full time

    Sydney NSW- $400 - $450 Daily $400 - $450 per day- 6 Month Contract with opportunity for ongoing extension. - End User Computing - Work with a globally recognised brand - My client is currently seeking a skilled and motivated Service Delivery Manager to join their dynamic team on a 6-month rolling contract basis, with the potential for extension. The client...


  • Sydney, Australia Bravura Full time

    Description & Requirements: About The RoleThe Service Delivery Manager position entails overseeing day-to-day relationships with a designated client portfolio, ensuring Midwinter delivers software and...


  • Sydney, Australia Bravura Solutions Full time

    About The Role The Service Delivery Manager position entails overseeing day-to-day relationships with a designated client portfolio, ensuring Midwinter delivers software and services effectively and can be based in our Sydney, Melbourne or Adelaide office with hybrid ways of working.  This role requires not only maintaining but enhancing client...


  • Sydney, Australia nbn™ Full time

    Job Expectations An exciting new role has presented itself at nbn for a Service Delivery Manager reporting to the Executive Manager Customer and Products - RSP Systems Operations. A bit about your role The Service Delivery Manager is primarily responsible for overseeing and driving excellence in the delivery of IT services and solutions to nbn partners....


  • Sydney, Australia NSW Government -Department of Customer Service Full time

    **Service Delivery Team Lead** The Department of Customer Service is looking for a Service Delivery Team Lead to join our team! - Temporary initial 6-month opportunity (with possibility of extension or conversion) - DCS Clerk Grade 7/8 ($101,947 - $112,849 p.a + super) - Based in Sydney CBD, McKell building - Full-time office based role - Role is in within...


  • Sydney, Australia Cox Purtell Staffing Services Full time

    **Contract Type**: Contractor **Location**: Sydney - New South Wales **Industry**: **Contact Name**: June Bermudez **Contact Phone**: 0292203400 **Date Published**: 05-Feb-2024 WHO WE ARE Cox Purtell, in partnership with a prominent player in the property sector, is actively seeking a highly motivated and an experienced Service Delivery Manager to join...


  • Sydney, Australia FIS, Inc. Full time

    Service Delivery Manager FIS is a Fortune 500 global leader in financial services technology, with a focus on retail and institutional banking, payments, asset and wealth management, risk & compliance, as well as consulting and outsourcing solutions. FIS serves more than 20,000 clients in over 130 countries and employs more than 65,000 people worldwide, FIS...


  • Sydney CBD, New South Wales, Australia Robert Walters Full time

    As a Service Delivery Manager, you will play a crucial role in our client's operations. You will be responsible for developing strong relationships with clients, overseeing the end-to-end delivery of IT services, managing service delivery issues, evaluating performance against KPIs, identifying potential risks and working closely with internal teams. Your...