Operations Controller

1 month ago

Tweed Heads, Australia Kinetic Full time

**About us**

Kinetic is Queensland's operator of urban, school and charter bus services across major regions including the Gold Coast, Sunshine Coast, Cairns, Rockhampton, Townsville, and Magnetic Island.

Kinetic is Australia and New Zealand’s largest and most diverse bus operator, moving more than 75 million passengers per year across some of the most recognisable names in bus transport. We deliver these services through our 6000 people and fleet of over 3800 buses.

As a business who genuinely cares about our customers, our people and our environment; we are industry leaders in delivering zero-emission technology, investing in our communities, training and developing our people, and providing an inclusive workplace which reflects the communities we serve.

**The Opportunity**

This is a key front-line role, responsible for assisting in the day-to-day operations of the depots, including operational delivery and compliance, managing systems, liaising with our drivers, rostering and reporting.
- Assisting Managers to implement business plans and strategic objectives for the site as well as assisting in the planning and delivery of school, route, special event and charter services at the depot.
- Maintain good business relationships with all stakeholders and staff and develop a collaborative working relationship (both internally and externally), focusing on excellence in service provision and individual performance.
- Manage day-to-day staff resource allocations for the depot. This includes maintaining drivers’ rosters through TIMS. Assist your managers to implement cost-effective staffing strategies.

**Why Kinetic?**
- We are Australia’s and New Zealand’s leading mass transit bus operator with opportunities to grow and spread your wings
- We offer some of the best base rates, penalties and allowances
- We care for our people and provide our Employee Assistance Program including wellbeing, financial and nutritional coaching, counselling, and legal advice
- We offer secure employment with genuine career progression opportunities
- We care for our people and provide industry best diversity leave provisions

**The boxes you'll tick**
- Previous experience in transport, logistics or operations preferred but not essential as full training will be provided.
- Minimum MR Driver's License or willing to obtain
- QLD Drivers Authority is preferred or willing to obtain
- Current First Aid certificate is preferable or willing to obtain
- Excellent communication, interpersonal and presentation skills
- Excellent planning and organisational ability - including the ability to perform under pressure, and meet deadlines
- Excellent customer service focus
- Demonstrated ability to follow policies and procedures
- Intermediate computer literacy, including the ability to utilise integrated software systems (TIMS knowledge is preferable)

**The benefits of working with us**
- Employment with Australasia's leading mass transit bus operator focusing on a positive culture and company values
- Comprehensive Employee Assistance Program Including wellbeing, financial and nutritional coaching, counselling and legal advice
- Genuine progression opportunities into logistics management roles

**How You Apply**

Kinetic is proud to be an Equal Opportunity Employer and our people represent the community which we service. We invite all suitably qualified applicants to apply, including First Nations People, and people from diverse social, cultural and gender backgrounds.

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