Venue Manager

2 months ago

Tweed Heads, Australia Apex Dining - The Munch Bunch Pty Ltd Full time

Apex Dining - The Munch Bunch Pty Ltd

Venue Manager needed to deliver exceptional customer experiences in this stunning licensed destination dining spot in Byron/Tweed hinterland. Rare and rewarding leadership career role for experienced or aspiring hospitality manager. Tweed Regional Gallery 30mins to Byron Bay, 40mins Gold Coast. Murwillumbah and surrounds offer amazing lifestyle.
- Generous salary and incentives linked to experience and performance, coupled with genuine work life balance.
- We need a self-starter with energy, motivation, pride and positivity that rubs off on customers and their team.

Postion Overview
- Join a medium size company with engaged and supportive owners who pride themselves on being a progressive and inclusive employer of choice.
- Lead a small and dedicated team that already delivers high standard of food, beverage and service. 4.7 stars google review. Simply take the wheel and make it your own.
- Venue trades mainly brunch and lunch with occasional evening functions to keep things interesting, functions and events are the biggest oppotuntiy for growth and thus success in the role.
- Owners are seeking a natural leader that is self-managed but able to take the venue foward and with thier support and guidance to achieve thier goal to be established as one of the Tweed Regions premier lunch and special event venues.
- Strong and easy to use operating systems for POS (Lightspeed), Rostering & wage control (Deputy) and reservations (Nowbookit). Training provided in all of these systems.

Pay & Incentives
- Package starting at 75k but as high as 90k including bonuses and super
- Starting salary may be reviewed after a sucessfull probation period and then annually.
- Generous incentives calculated on 6 month perfomance reviews, linked directly to revenue growth (particualry function sales), wage and COG's control, the venue's online review performance and the venue's maintenance and presentation standards. Clear, real and attainable KPI's will be outlined in advance.

You will
- Oversee daily operations 5 days per week, felxible 4 day weeks a possiblity once established.
- Deliver a truly excpetional standard of service through hands on leadership and direct contact with customers.
- Be present and on deck for all key service times and oversee all functions and events.
- Establish and maintian a harmonious and productive workplace culture through hands on leadership and training.
- Write rosters that deliver both service outcomes and wage control goals.
- Oversee beverage lists, closely control stock levels and beverage costs with monthly beverage sotcktakes.
- Update seasonal wines and cocktail menus that match the offering, market trends and achieve strict COG's
- Develop the FOH team though structured training plans and indvidual support.
- Oversee recrutiment, leave and succession plans, to ensure optimum teams at peak trading times and appropriate staffing levels at all times.
- Be a huge support for a small but skilled kitchen team.
- Learn to use and optimise existing operating systems.
- Innovate and problem solve with an clear goal for continuous improvement.
- Maintain a presentation standard of the venue, its surrounding enviroment and its staff that reflects this pristine and prestigious gallery.
- Be supported by gracious and engaged owners who have a combined 50 years hosptitality experience.
- Work a realistic and flexible week with no early starts and very few late nights.
- Look daily at a view that truly wows all "One of the best restaurant views in Australia"

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