Call Centre Officer

2 weeks ago


Brisbane Central Business District, Australia Davidson Recruitment Full time

**About the Company**

Davidson are a preferred supplier for the Government sector and have strong partnerships within local, state and federal government. We are currently recruiting experienced Call Centre Consultants, to commence a temporary contact.

**About the Role**:
As a Call Centre Consultant, this role is responsible for delivering an exceptional customer service experience for customer’s queries and assisting with a positive attitude. Addition duties include:

**Responsibilities**:

- Answering inbound phone enquiries
- Understand the legislations and polices
- Updating customer database to ensure all information is correct
- Accurately manage multiple tasks at once and meet deadlines
- Providing clear and accurate instructions to customers with confidence.

**Skills & Experience**:

- Previous experience in a high volume fast-paced call centre would be highly desirable
- Exceptional customer service experience
- Confidently engaging with customers
- Understanding the customer and determine the appropriate action

**The Benefits**:

- Working within a great team
- Gain experience within a Key State Government Department
- Possibility to turn into a long-term opportunity


  • Call Centre

    4 weeks ago


    Brisbane Central Business District, Australia HAYS Full time

    Call Centre - Permanent Role - $55-57k plus super - Fully Remote - Experience in call centre needed **_ Company Info_** - Our client works with leading Banks and other Financial Service organisations, operating on a global scale, with existing operations in Australia._ **_ Role Duties_** - This inbound role involves taking a range of phone calls from...


  • Brisbane Central Business District, Australia Davidson Group Services Full time

    **About the Role**: Davidson are currently recruiting experienced Call Centre Consultants. There is a potential of multiple opportunities available based across Brisbane CBD. The primary goal of the Customer Service Consultant is to respond to customer enquiries and interactions proactively and resolving their queries in a timely manner. If you are a...

  • Call Centre

    4 weeks ago


    Brisbane, Australia Wymap People Full time

    Support a National Organisation - Attractive Overtime - Onsite Training Support one of Australia’s well known Aviation clients across their customer service operation supports. This role will be based out of head office in Brisbane CBD. About the role: - Handling inbound and outbound calls and customer enquiries - Delivery prompt online chat via...


  • Brisbane, Australia Healthcare Australia Full time

    Excellent working environment - Fantastic team of achievers - National Organistion **About the role** Healthcare Australia (HCA), services the healthcare industry throughout Australia, with various divisions including the Brisbane, Gold Coast, Sunshine Coast and Townsville Nursing branch. **Key responsibilities include** - Demonstrated experience in a...


  • Brisbane, Australia Healthcare Australia Full time

    Excellent working environment - Fantastic team of achievers - National Organistion **About the role** Healthcare Australia (HCA), services the healthcare industry throughout Australia, with various divisions including the Brisbane, Gold Coast, Sunshine Coast and Townsville Nursing branch. **Key responsibilities include** - Demonstrated experience in a...


  • Norwest Business Park, Australia Sharp & Carter Full time

    Competitive hourly rate - Long term Contract Position in Large Stable Business - Join a supportive team **The Company** We are currently engaged to recruit for a Multinational Business in Northwest Sydney. They are seeking a Customer Service professional who is able to commit to a 9 month contract and are interested in joining a great supportive...

  • Call Centre

    6 days ago


    Brisbane, Australia APS GROUP Full time

    Hybrid role, both working from home and CBD - Love your weekend? This is a Monday to Friday commitment! Rotational Roster 8a - Day Shift rate of $34.57 per hour **About the Role** APS have partnered with StarTrack to help them in finding the best of the best in the customer service game! At APS we take pride in our passion for customer service excellence...


  • Brisbane Central Business District, Australia Chandler Macleod Full time

    **About the company**: As one of Australia's largest and leading human resource and consultancy agencies, Chandler Macleod has a proven track record of Unleashing Potential in both people and companies. This is a great opportunity for an experienced Customer Service Officer to join a high performing and highly awarded Call Centre team, where their passion is...


  • Brisbane Central Business District, Australia Chandler Macleod Full time

    **About the company**: As one of Australia's largest and leading human resource and consultancy agencies, Chandler Macleod has a proven track record of Unleashing Potential in both people and companies. This is a great opportunity for an experienced Customer Service Officer to join a high performing and highly awarded Call Centre team, where their passion is...

  • On-call Officer

    4 weeks ago


    Brisbane, Australia Strive Community Care Full time

    **Introduction**: ABOUT US **Description**: THE ROLE **The responsibilities of the role include**: - Act as the primary point of call for decisions relating to crisis management, staffing issues, and incident reporting - Provide employees practice advisory and debriefing services during or after critical incidents - Stakeholder liaison and mandatory...

  • On-call Officer

    4 weeks ago


    Brisbane, Australia Strive Community Care Full time

    **Introduction**: ABOUT US **Description**: THE ROLE **The responsibilities of the role include**: - Act as the primary point of call for decisions relating to crisis management, staffing issues, and incident reporting - Provide employees practice advisory and debriefing services during or after critical incidents - Stakeholder liaison and mandatory...

  • AO4 Finance Officer

    7 days ago


    Brisbane central business district, Queensland, Australia Robert Walters Full time

    An exciting opportunity has arisen for a dedicated and detail-oriented Finance Officer to join a dynamic team within a highly respected public sector organisation. This role offers the chance to play a crucial part in managing financial transactions, ensuring accuracy and efficiency within the team.6 month contract with possibility of extensionBased Brisbane...


  • Brisbane Central Business District, Australia Davidson Group Services Full time

    **Multiple opportunities available!!!** Davidson are recruiting a large number of Call Centre Market Researchers!! These are agency Government contracts commencing February 2023 until June 2023. On-going work available for other projects! **The role** - Conduct warm outbound calls to the general public collating information and data - Conduct surveys on...


  • Brisbane Central Business District, Australia Davidson Group Services Full time

    **Multiple opportunities available!!!** Davidson are recruiting a large number of Call Centre Market Researchers!! These are agency Government contracts commencing February 2023 until June 2023. On-going work available for other projects! **The role** - Conduct warm outbound calls to the general public collating information and data - Conduct surveys on...


  • Brisbane Central Business District, Australia Davidson Group Services Full time

    **About the Company** Davidson are a preferred supplier for the Government sector and have strong partnerships within local, state and federal government. We currently have multiple opportunities available for AO3 Administration Officers to commence on a temporary contract. **About the role** These roles are full time hours on a temporary contract. Within...


  • Brisbane Central Business District, Australia Cornerstone Medical Recruitment Full time

    Work in the Brisbane City! - Permanent Full-time position - No weekend work required Located in the heart of Brisbane CBD, this modern practice is seeking an experienced **Front Office Coordinator** to step into this Dental studio. Working for the singular Dental Surgeon, will see you joining a team that is driven by their outstanding customer care -...

  • AO4 Finance Officer

    2 weeks ago


    Brisbane central business district, Queensland, Australia Robert Walters Full time

    This role offers the chance to play a crucial part in managing financial transactions, ensuring accuracy and efficiency within the team.6 month contract with possibility of extensionBased Brisbane CBD with 2 days WFHAttractive hourly rateAbout the job:Monitor the Finance mailbox for incoming invoices and related documents, ensuring they are complete and...


  • Brisbane central business district, Queensland, Australia Robert Walters Full time

    Short-term opportunity for an experienced Executive Assistant - Immediate Start - Queensland Government - Contract until June with potential to extendWhat you'll do:Provide high-level accurate word processing, typing and formatting complex documentsManage diaries, organise meetings, prepare and distribute meeting papers using standard software such as...


  • Brisbane central business district, Queensland, Australia Robert Walters Full time

    Exciting opportunity for an experienced Finance Officer to join a large Queensland Department for an initial 2 month contract.2 month contract with possibility of extensionBased Brisbane CBD with 2 days working from homeAttractive hourly rateGreat team cultureAbout the role:Process invoices from external customers and clientsAssist in processing any refunds...

  • Contact Centre Lead

    6 days ago


    Norwest Business Park, Australia PRP Diagnostic Imaging Full time

    **Contact Centre Lead** - Newly Created Leadership Position Managing Large Team - Bella Vista Location | 9-Day Fortnight - Growing Diagnostic Imaging Company with Reputation for Quality **About Us** PRP Diagnostic Imaging offers a comprehensive range of imaging services, through a network of 26 practices across Sydney, Illawarra, Central Coast and the...