Communications Manager

6 months ago


Melbourne, Australia Australia Post Full time

**Help us deliver like never before**
Australia Post is delivering like never before. From the vehicles that we drive, to the small businesses that make our communities thrive. We’re delivering for the environment, for our communities, for our customers and for our people. We’re moving forward and we want you to come along for the ride.

**About the opportunity**

The Communications Manager (12 Month Fixed Term Contract) will develop and implement communications that directly support the strategic initiatives taking place across the enterprise, working with Senior Stakeholders across all areas of the business.

The Communications Manager will work to bring to life Australia Post's strategic priorities via internal communications, with some flow into external communications. You will build effective relationships at all levels of the business and develop a deep understanding of business needs and stakeholder audiences.

Critical to this role will be working collaboratively across the broader communications team. The role will provide tactical support to the Head of Team and General Manager, as well as manage projects identified by the General Manager, Head of Team and Senior Communications Managers.

**You’ll be responsible for**:

- Help deliver on the Communications strategy and identify strategic initiatives that will improve communication for our team members
- Build trusted relationships with Executive level leaders across the entire business, prepare briefs, messaging and presentations as needed
- Work with Business Unit teams to develop a deep understanding of the particular interests, agendas, issues and opportunities to work collaboratively with each of the business units
- Support key enterprise projects and initiatives by developing and advising on communications approaches to enhance team member and stakeholder engagement
- Work with Executive Managers and Executive Assistants to deliver key events (e.g. Town Halls)
- Identify external opportunities for the Executive Thought Leadership program and work with Media Relations team
- Participate in enterprise-wide project teams on business continuity issues and responses
- Help investigate and distribute internal good news stories
- Participate in the issues forum, with support of other Senior Communications Managers, Senior Media Manager, and Senior PR Manager
- Collaborate with the wider Communications team to ensure consistency of business messages and alignment with enterprise-wide programs
- Support Enterprise Communications team, when needed
- Help manage the calendar of communications activity
- Work with the Head of Team and Senior Communications Managers to identify opportunities for innovation for the Team and manage innovation projects

**About you**

You are a communications specialist, action-oriented, creative, good at writing in short and snappy ways, and enjoy campaign style communication. You are organised, efficient, adaptable and have a solution-focused attitude. You’re inquisitive, proactive, eager to get stuff done, and enjoy building strong relationships with team members and stakeholders across the business.

**What are we looking for?**
- 8+ years' experience as a communications professional in a large, complex, and highly regulated organisation
- Experience in developing, executing, and evaluating communication plans
- Excellent understanding of a wide variety of communication channels and techniques, including digital communications
- Experience in working for organisations in the retail or logistics industry that have a geographically spread workforce is preferred but not essential
- Natural curiosity about issues and developments about current news issues, and in the broader community socio
- political environment
- Highly organised and efficient
- Demonstrated leadership, interpersonal, change communication and project management skills
- Understanding of issues and reputational impact

**How we’ll deliver for you**
- Join one of the most culturally and linguistically diverse workforces in Australia, where we’re all ages, genders and come from all walks of life.
- We deliver on our values of Trust, Inclusivity, Empowerment and Safety every day. They’re the TIES that bind our team together.
- Immerse yourself in the AP Way - where every single team member partakes in a learning module to help understand the vital role we play in delivering on our strategy and purpose.

**We’re delivering together**

At Australia Post, we acknowledge the Traditional Custodians of the land on which we operate, live and gather as employees.

**One last thing


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