Injury Management Coordinator

5 months ago

Brisbane, Australia Sodexo Full time

Sodexo's East Coast Injury Management team are looking for an experienced Injury management coordinator to join the team. This is a Full time position Monday to Friday 38hrs per week. The role is based at our Brisbane Support Centre at Eight Mile Plains with flexible work from home arrangements available. If successful you will also travel to our remote sites intermittently to meet our clients and Sodexo on site teams.

**This is a general scope of duties for the position of Injury Management Coordinator**:

- Ensure injury management activities for work-related and non-work-related injuries/illnesses are coordinated and implemented in a timely manner to optimise a recovery at work
- Liaise with injured workers, health professionals and key internal stakeholders to support management of physical, psychological and psychosocial incidents addressing recovery at work, fitness for work, wellbeing and safety.
- Work collaboratively with the Insurers and legal to achieve desired RTW outcomes and resolution of workers compensation claims, ensuring responsible financial claims management
- Effectively set expectations and educate internal stakeholders on legislative and internal injury and claims management obligations
- Plan, develop and implement pro-active injury management and rehabilitation strategies
- Ensure set timeframes and compliance measures are adhered to with all legislative codes, company and client driven policies and procedures
- Lead and participate in sessions with stakeholders through case conferencing, claims reviews, injury management training and regular onsite visits
- Ensure timely claim reviews for planning, developing, and executing claim strategies
- Accurately complete administrative tasks associated with injury management, fitness for work and workers compensation
- Development and timely provision of incident reports, as required
- Calculate, authorise and process weekly compensation payments and ensure timely reimbursements from insurer

We are looking for someone who is motivated, engaged and has a “hands on” approach to drive positive outcomes for the employee and organisation.
- Minimum 3 years’ experience in Claims and Injury Management associated with physical and psychological injuries/illness
- Degree/Diploma in allied or health-related discipline (desirable but not essential)
- Comprehensive knowledge of Workers Compensation legislation in QLD, NSW
- Understanding of Workers Compensation legislation across Australia (multi-jurisdictional)
- Strong written and verbal communication, negotiation and influencing skills
- Proven ability to demonstrate resilience in managing challenging scenarios
- Developed time management skills with the ability to work autonomously in a high-pressure environment
- Computer literate - Knowledge of SolvInjury (preferable)

**Requirements**:

- Australian Citizenship, or full Australian working rights
- Able to undergo a pre-employment medical reference and police check

**Why** **choose** **Sodexo?**

Sodexo is a people business, employing over 400,000 people worldwide and thousands here in Australia. Our employees, who personify Sodexo's unique values of Service Spirit, Team Spirit and Spirit of Progress, are our greatest asset through their commitment and dedication.

We believe the more diverse we are, the stronger we are. No matter your background, we will do all we can to help you thrive. We are committed to promoting equal opportunities, valuing diversity, and creating an inclusive working environment for all our employees.

We offer a competitive salary, many development opportunities and an outstanding benefits and recognition program

**How to apply?

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