Support Services Officer

2 weeks ago


Greater Adelaide SA, Australia Sonder AU Full time

Posted: 22/04/2024

Closing Date: 06/05/2024

Salary: $58,000.00 - $65,000.00

Job Type: Permanent - Part Time

Location: Kaurna Country, headspace Adelaide

Job Category: Administration

**Who are we?**

headspace is Australia’s leading youth mental health organisation, providing a range of comprehensive services for young people aged 12 - 25 years. headspace centres act as a one-stop-shop for young people who are seeking support with mental health, physical and sexual health, work and study, or alcohol and/or other drug use.

Sonder is the lead agency of headspace Adelaide, headspace Edinburgh North, headspace Marion and headspace Onkaparinga.

**What benefits can we offer?**

When you work with Sonder, you become part of the Sonder family and that provides you with a number of benefits such as:

- Salary (excluding super) paid above award and reviewed annually
- Flexible working arrangements
- Professional development allowance provided yearly
- Generous salary packaging options - increase your take home pay by 6-12%
- 17.5% Leave Loading
- Modern and welcoming office spaces
- Christmas Closure Bonus Leave (above annual leave entitlements)
- Training opportunities
- Meal & entertainment allowances
- Paid parental leave, and much more

Sonder are open to negotiating further benefits with the successful applicant to ensure an excellent working environment for you.

**Hours**: This role is Part-Time (0.8FTE)

**Location**:Adelaide CBD

**About the Role**:
The Support Services Officer is responsible for the provision of high-level customer service and administrative/operational support to clients, staff, internal and external stakeholders of Sonder in a confidential, proficient and friendly manner.

**Experience Requirements**:

- Demonstrated experience working within a fast-paced environment.
- Experience in the delivery of effective and proficient client-focused administrative and front of house support.
- Experience in dealing with a high demand of enquiries from members of the public, particularly enquires of a sensitive or confidential nature.
- Experience in the provision of high level, professional and courteous customer service.

**Qualification and Other Requirements**:

- Certificate level in Business Administration or similar, desirable but not essential
- Current or willing to obtain a Working with Children's Check (WWCC)

**How to apply**:



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