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Maintenance Coordinator

6 months ago

Adelaide CBD, Australia Longridge Group Full time

Career change opportunity for skilled property managers seeking a new experience
- Join an iconic leader in the South Australian housing industry
- Permanent opportunity, Mile End location, on-site carparking

**About us**

Longridge Group has decades of home building experience and a strong reputation as South Australia’s leading lifestyle builder. Our Sarah Homes, Gallery Living and Atlas Living brands are all underpinned by a focus on lifestyle and design integrity. As a leader in the South Australian building industry, we understand that we are only as good as our people, and we value highly those who fit our culture of making a personal commitment to team high performance.

**About the role**

Reporting to our Building Manager, this role will see you processing client maintenance requests and coordinating assessment, approval and completion of work with employees and contractors. Main responsibilities will include;
- Directly resolving new home customers concerns and issues in a professional manner;
- Obtaining and recording new maintenance requests in a database system;
- Assisting management in gathering site information for assessment of maintenance claims;
- Schedule, follow up and confirm completion of approved scheduled work for completion by employees and contractors;
- Documenting an active program of maintenance on display homes and other Longridge Group built assets;
- Effectively communicating with all internal and external stakeholders.

**About you**

To be successful in this role you will;
- Have experience in a maintenance coordination or property management role;
- Strive for excellence and constantly look for ways to exceed expectations; delivering a high-quality service at speed will be second nature;
- Be resilient and solutions-oriented with proven experience engaging customers across challenging queries. Your ability to engage and address client's needs, problem solve and deliver outstanding levels of customer service will define your success;
- Have the ability to juggle multiple priorities at once, working autonomously but as a team at a fast-pace;
- Strong computer skills & attention to detail.

**How to Apply