Front of House Management

4 weeks ago

Brisbane, Australia Artesian Hospitality Full time

**The Company**:
Artesian Hospitality is focused on being an industry leader through the delivery of unrivalled service and an ever-changing experience for its guests. We thrive on creativity and teamwork and are currently undergoing a period of immense growth, whilst we continue to invest in our portfolio of brands. If you’re excited by delivering new and exciting concepts into the Australian hospitality market, there is no better time to join the team

We are undergoing an exciting period of growth and expansion and are expanding to Brisbane with a brand-new Fine Dining Restaurant opening inside of a Heritage listed building in the centre of Fortitude Valley.

This new contemporary dining venue is going to be led by award winning duo **Alan Hunter** and **Richard Ousby**.

**Alan Hunter** is renowned sommelier and ex-General Manager of OTTO Brisbane who has joined Artesian Hospitality as a Partner and Director of Restaurant Operations. Under Hunter’s prior leadership at OTTO the restaurant was awarded Wine List of the Year and Two Hats in the Good Food Guide in 2019.

**Richard Ousby** is internationally recognised chef who is taking the lead within the new dining venue as Executive Chef. Richard gained experience in England at Michelin 3-star restaurant, Waterside Inn, as well as working under celebrity restaurateur Peter Gilmore as his Sous Chef at Quay Restaurant, Sydney. Richard is well-known on Brisbane’s scene as Executive Chef at Stokehouse restaurant, overseeing its Melbourne establishment as well.

**Positions Available**:

- Assistant Manager
- Restaurant Manager
- Supervisors

Become a part of the venue where history, imagination and great food and drink collide.

We are looking forward to welcoming hospitality professionals on board that are motivated to bring knowledge, passion, and experience to this new venue and that are excited to learn and grow in our business. This position requires someone with great energy, a formidable team leader with exceptional staff management skills, highly organised and wanting to hit the ground running.

These positions will require FOH Managers who are at the top of their profession.

**The Responsibilities**:

- Ensure all staff follow service standards and restaurant protocols. Ensure RSA and liquor licensing regulations are being adhered to across the venue.
- Plan, hire, train, oversee and manage the members of staff.
- Ensure daily/weekly/monthly budgets are met.
- Creating and enforcing venue policies, targets and KPI’s.
- Complete rostering as required and ensure staffing levels and monitored to ensure staff budget costs are not unnecessarily exceeded.
- Manage staff and ensure disciplinary action is taken and documented if company policies and procedures are not adhered to.
- Work closely with the sales and event departments to ensure smooth delivery.
- Hold regular team meetings and daily briefings to ensure all staff are well equipped with knowledge ahead of their shift.

**The Skills**:

- 3+ years’ experience in relevant management role in a high-volume venue.
- Managing experience from fine-dining venue
- Ability to generate revenue building ideas throughout all aspects of the business.
- Have a strong financial understanding of wage costing.
- Ability to stocktake and investigate stock loss.
- Work with and communicate effectively to all departments within the Head Office team.
- RMLV Certificate
- Ability to create an effective roster for all the staff.
- High computer literacy
- Strong conflict resolution ability
- A passion for the hospitality industry with an interest in further learning and development

**The Perks**:
You'll get everything you need in terms of on-the-job training, a competitive pay and career opportunities across our growing group of venues.

Being team member at Artesian means you will receive amazing discounts across our venues _(50% off food & beverage), _as well as VIP access and special offers from our partners such as alcohol companies, concert, and festival organizers. All of this is combined with a growing number of venues that provide career progression and the opportunity to be a part of a culture that is passionate about the industry. We are pioneers in everything guest focused to create magical experiences every single moment for the team and our guests.

We can’t wait to hear from you.

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