See more Collapse

Front of House Lead

2 months ago

Brisbane, Australia Bank of Queensland Full time

**About the Role**
An exciting new opportunity for a Front of House Lead (FOH), based in Newstead.

In this role you will be the face of the organisation You will be responsible for:

- General Operations: ensuring that the site is always effectively managed and staffed to the correct levels, managing day to day operations.
- Finance and Administration: responsible for overseeing the ordering of all goods and services.
- Leadership and Management: dealing with staff and guests in a polite, professional, and pleasant manner.
- Security, Health & Safety, Maintenance: adhering to Health & Safety requirements and regulations within the workplace and to re-emphasise these to all staff.
- Client Service and Culture: providing best in class service for our clients, guests, and employees at all times.

In this role, you will work closely with other departments in event planning, co-ordination, and delivery. This role will be the fabric that brings people together so will have a focus on community development within our sites - working with the broader Workplace Experience team and the site landlords to create opportunities for our teams to connect.

As the face of our client services floor, you are highly visible, strategic in nature, forward thinking and the conduit between our wider business and all facets of our operating team.

**About you**
We are looking for an individual who has demonstrated experience in administration, stakeholder engagement, business acumen and organisational excellence. As our Front of House Lead, you will have a passion for curating exceptional experiences for all clients, guests, and employees. Excellence in client service is a given, your measure of success is providing a positive end to end experience that people find memorable and unique.

Naturally you are a smooth operator, continually monitoring the space, equipment, and furniture to ensure our premium standards are maintained. You are someone, who leads by example encourages the team, working together, building strong working relationships with clients, employees, and external contractors, ultimately supporting a strong unified working environment. If you thrive in a dynamic, fast paced environment and have a passion for customer service, then this is the role for you

**About Us**
Bank of Queensland Group is a truly unique group of challenger brands providing a genuine alternative to Australian financial services customers and employees - with a multi-brand proposition.

BOQ’s Inclusion vision is to foster a workspace that values and leverages difference and creates new possibilities, a place where our people feel confident to bring their best selves to work every day. We embrace difference and believe that our workforce should reflect the customers and communities that we serve.

Since 2021 BOQ Group is recognised as an Employer of Choice for Gender Equality by the Workplace Gender Equality Agency (WGEA).

**Our Benefits**
- Flexible working arrangements
- Discounted financial products
- Salary sacrificing options
- Paid parental leave with no minimum
- Paid volunteer days
- Purchase annual leave
- Discounted private health insurance plan
- Employee Assistance Program (EAP)
- 5 employee diversity network groups focusing on: First Nations Reconciliation Council, Proudly ME (LGBTIQA+), Multicultural, Gender and Early Career
- BOQ Group is a member of Pride in Diversity and a participating organisation in the Australian Workplace Equality Index

**How to Apply**

The Bank of Queensland is committed to diversity and an inclusive workforce. Aboriginal and Torres Strait Islander People are encouraged to apply.

If you are successful for a role with the Bank of Queensland, it is a condition of employment that background screening is completed to ensure that the Bank complies with its obligations under the Anti-Money Laundering and Counter Terrorism Financing Act. These checks may include, but are not limited to: identity, verification, reference checks, criminal background checks, immigration checks, verification of academic qualifications, bankruptcy checks.

Job Reference: BOQ02829

We have other current jobs related to this field that you can find below

  • Front of House Manager

    2 months ago

    Brisbane, Australia Cornerstone HR Full time

    Job Title: Front of House Manager Location: Gather Bistro, Australia **Responsibilities**: - Oversee all front of house operations ensuring consistent high-quality service. - Manage and lead a team of service professionals, fostering a positive and customer-focused work environment. - Work closely with the kitchen staff and management to create seamless...

  • Front of House Manager

    17 hours ago

    Brisbane, Australia Cornerstone HR Full time

    Job Title: Front of House Manager Location: Gather Bistro, Australia **Responsibilities**: - Oversee all front of house operations ensuring consistent high-quality service. - Manage and lead a team of service professionals, fostering a positive and customer-focused work environment. - Work closely with the kitchen staff and management to create seamless...

  • Front of House Manager

    1 week ago

    Brisbane, Queensland, Australia Cornerstone HR Full time

    Job Title: Front of House Manager Location: Gather Bistro, AustraliaResponsibilities: Oversee all front of house operations ensuring consistent highquality service. Manage and lead a team of service professionals, fostering a positive and customerfocused work environment. Work closely with the kitchen staff and management to create seamless dining...

  • Front of House

    2 weeks ago

    South Brisbane, Australia Finn Poke Full time

    Finn Poké fast casual dining concept in a great location. Poké a Hawaiian raw fish dish has built its tradition of fresh, healthy and flavorsome cuisine and we want to introduce it our way! We are looking for the right people to join our teams for both stores below: **Hours available for the right person** We are on the look out for an all rounder front...

  • Front of House Manager

    1 week ago

    Brisbane, Queensland, Australia Hospoworld Resourcing Full time

    Front of House Manager & Supervisors | Brisbane Join this latest addition to the Brisbane market and propel your career to the next level About The Opportunity Our client is a leading force in the East Coast hospitality industry, renowned for their extensive network of venues throughout Brisbane and beyond. Beloved by both locals and visitors, their...

  • Glasshouse Front of House

    3 days ago

    Brisbane, Australia IES La Fuensanta Full time

    At IES La Fuensanta every employee plays a part in ensuring we work together to achieve positive outcomes for our community. We are looking for passionate and energetic people to join our Front of House Casual team at the Glasshouse, the arts and cultural heart of Brisbane where we bring world-class entertainment to the regional community. To be successful...

  • Front of House

    1 week ago

    South Brisbane, Australia Finn Poke Full time

    Finn Poké fast casual dining concept in a great location.Poké a Hawaiian raw fish dish has built its tradition of fresh, healthy and flavorsome cuisine and we want to introduce it our wayWe are looking for the right people to join our teams for both stores below:Hours available for the right personWe are on the look out for an all rounder front of house...

  • Front of House

    1 week ago

    Brisbane, Queensland, Australia GOW Recruitment Full time

    CBD Brisbane Corporate Concierge Permanent full timeWe are seeking a motivated individual to join our Client in a Front of House Concierge role.You will be the first point of contact for their valued guests, providing a warm and welcoming atmosphere from the moment they arrive. Your primary responsibility will be to ensure that every guest receives...

  • Front of House Manager

    3 weeks ago

    Brisbane, Australia Greca Restaurant Full time

    Sitting under the story bridge in its prime river front location. Greca is Greek taverna serving the thriving Howard Smith Wharves community. The guest experience is the heart of what we do so we are looking for people who are committed to providing great service and hospitality and the ability to lead people to give the same. At Greca we are building a...

  • Front of House Manager

    2 weeks ago

    Brisbane, Australia Greca Restaurant Full time

    Sitting under the story bridge in its prime river front location. Greca is Greek taverna serving the thriving Howard Smith Wharves community. The guest experience is the heart of what we do so we are looking for people who are committed to providing great service and hospitality and the ability to lead people to give the same. At Greca we are building a...

  • Housekeepers and Front of House Needed!

    3 weeks ago

    Brisbane, Australia Atlas People Full time

    IT'S ON! Time to make the magic happen while you create new memories while immersed in an ATLAS ADVENTURE! Take a look at some of our amazing opportunities; - Housekeeper to start 17/02 for a 2 week contract - QLD - Housekeeper to start ASAP for a 4-8 week contract - QLD - Housekeeper to start 16/02 for a 8 week contract - NSW - Front of House to start...

  • Full Time Front of House Manager

    2 weeks ago

    Brisbane, Australia YOMG Full time

    -YOMG Brisbane Full Time Front of House Manager **Brisbane* Full Time Front of House Manager**: **Yo My Goodness** - best known as **YOMG**, born in Melbourne, is expanding into sunny **QUEENSLAND!** Since launching in 2013, the team behind **YOMG** has expanded to eight bustling locations around Melbourne’s bayside and south-eastern suburbs. The YOMG...

  • Front of House Manager

    1 week ago

    Brisbane, Australia Frontline Recruitment Full time

    **The Role**: As the Front of House Manager, you will be at the forefront of ensuring exceptional service delivery and seamless operations. Your responsibilities will include: - Managing a fluctuating pool of casual staff, ensuring adequate coverage for events and functions. - Recruiting, training, and managing staff to maintain high standards of service...

  • Glasshouse Front of House

    1 week ago

    Brisbane, Queensland, Australia IES La Fuensanta Full time

    At IES La Fuensanta every employee plays a part in ensuring we work together to achieve positive outcomes for our community. We are looking for passionate and energetic people to join our Front of House Casual team at the Glasshouse, the arts and cultural heart of Brisbane where we bring world-class entertainment to the regional community. To be successful...

  • Barista/front of House

    2 weeks ago

    South Brisbane, Australia Two Yolks South Brisbane Full time

    Two Yolks is a burger bar in Grey Street, South Brisbane. Showcasing the freshest, thoughtfully sourced, high-quality and most mouth-watering menu in town! Together with signature American style smashed burgers and our signature bacon, egg & cheese breakfast burgers, our menu offers fresh juices and coffees to accompany. We are seeking Front of House /...

  • Housekeepers and Front of House Needed

    1 week ago

    Brisbane, Queensland, Australia Atlas People Full time

    IT'S ON Time to make the magic happen while you create new memories while immersed in an ATLAS ADVENTURETake a look at some of our amazing opportunities; Housekeeper to start 17/02 for a 2 week contract QLD Housekeeper to start ASAP for a 48 week contract QLD Housekeeper to start 16/02 for a 8 week contract NSW Front of House to start 17/02 for a 2 week...

  • Front of House

    1 week ago

    Brisbane, Queensland, Australia The Coffee Club Full time

    Be part of a pivotal moment in The Coffee Club's Story The Coffee Club is a major brand within the Minor DKL Food Group (MDKL), which is a leading Australian retail food franchisor and the Australian subsidiary of the Thai-listed Minor International PCL. From the very beginning The Coffee Club was founded on family, friends and customer needs. Fast forward...

  • Front of House Manager

    3 weeks ago

    Brisbane, Australia Yoko Dining Full time

    Yoko Dining is a Japanese restaurant inspired by our love of fun, high-energy Tokyo Izakaya's. The guest experience is the heart of what we do so we are looking for people who are committed to providinggreat service and hospitality and the ability to lead people to give the same. At Yoko Dining we are building a restaurant environment that gives guests a...

  • Front of House Manager

    2 weeks ago

    Brisbane, Australia Yoko Dining Full time

    Yoko Dining is a Japanese restaurant inspired by our love of fun, high-energy Tokyo Izakaya's. The guest experience is the heart of what we do so we are looking for people who are committed to providinggreat service and hospitality and the ability to lead people to give the same. At Yoko Dining we are building a restaurant environment that gives guests a...

  • Cafe Front of House Manager

    4 days ago

    Brisbane, Australia Bellissimo Coffee Full time

    Bellissimo Coffee is a progressive coffee roasting company with well appointed venues, providing outstanding quality coffee, food and drinks. We pride ourselves in delivering outstanding, positive experiences to our guests whether dining in or taking away. Our Cafe Managers lead our barista and front of house teams and therefore require strong communication...