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Team Administrative Officer

4 months ago

Nowra, Australia Shoalhaven City Council Full time

Salary: $60,229 - $67,695 p.a. plus 11% Super
- Permanent / Full Time
- Access to Councils Variable Working Hours

**About the role**
This is a **permanent**, **full-time**, Monday to Friday 9.00 am to 5.00 pm position working **35 hours** per week. This position is located at the **Nowra Administration Building**.

**Duties**
Reporting directly to the Coordinator - Administration North, the focus of this position is to:

- Provide administrative and customer service support to internal and external customers of City Development.
- Process orders and notices
- Generate invoices required under Development related legislation and regulations
- Provide administrative and records support to City Development based professional staff on an as needs basis
- Process One Council call back requests and customer complaints/action in Council’s request management system.

**Skills & Experience**
To be successful in the position, you will be/ possess:

- Certificate III in Business/Administration (or equivalent)
- Relevant experience in an administrative/business service and/or customer experience environment
- Experience in delivering customer experience excellence (including face to face interactions)
- Current class C Driver’s Licence

**About Shoalhaven City Council**
Shoalhaven City Council is a dynamic organisation serving a large and diverse community; limitless opportunity exists for an exciting and rewarding career. The Shoalhaven is located just 2 hours from Sydney and 2.5 hours from Canberra. The Shoalhaven is home to 104,000 people and comprises of 49 unique towns and villages. It is a place of great natural beauty and offers an enviable lifestyle and positive work-life balance.

**Benefits**
We are committed to creating a positive culture and strong team environment, and offer a range of benefits:

- Generous Leave Entitlements
- Long Service Leave After 5 Years
- 9 Day Fortnight for Outdoor Staff
- Flexitime for Indoor Staff
- Remote Working Arrangements
- Fitness Passport
- Novated Lease Arrangements
- Discounted Private Health Insurance
- Training and Development Programs

**How to Apply**

In addition, you will be required to demonstrate how you satisfy the requirements of the position by answering the below questions relevant to the essential criteria as outlined in the job advertisement.
- Why are you interested in the role and what skills and experience do you bring that relates to the duties of this position?
- At Shoalhaven City Council our corporate core values are: Collaboration, Adaptability, Integrity and Respect. Please choose one value and advise how you have enacted this value in a professional setting.
- What does customer experience excellence mean to you? What qualities make you a good Team member?**Contact**:Cath McCallum - Coordinator - Administration North - 02 4429 3493

**Applications Close**:Sunday, 3 December 2023 (at Midnight)