Complaints and Customer Resolution Administrator

**Your Role** This role will be part of the Complaints and Customer Resolution Service and provides support to the AU and NZ CCR Service with complaint registrations, data analysis and reporting and other administrative activities. The deliverables include measurable and time-bound activities, where demonstrating the ability to multi-task and prioritize...

Your RoleThis role will be part of the Complaints and Customer Resolution Service and provides support to the AU and NZ CCR Service with complaint registrations, data analysis and reporting and other administrative activities.The deliverables include measurable and time-bound activities, where demonstrating the ability to multi-task and prioritize across all...

**Your Role** You will assist in the investigation and resolution of internal and external customer complaints regarding retail and wholesale policies for Australia and New Zealand. As part of this role, you will assist with the reporting of incidents and breaches to ensure compliance in accordance with regulatory, industry, legal and company standards and...

**Your Role** You will lead our Australia & New Zealand complaints team and ensure the efficient and effective operation of the Complaint & Customer Resolution (CCR) Service in resolving customers complaints and disputes in compliance with Chubb’s internal framework and regulatory requirements. You will focus on delivering a positive customer experience...

**What success looks like in this role**: The Service Solutions department resolves customer complaints, expressions of dissatisfaction or escalations as part of its obligations under the Banking Code of Practice and ASIC RG271 for Internal Dispute Resolution (IDR), in addition to resolving complaints received from external bodies, such as the Australian...

**Customer Resolution Officer** - ** $98,941 - $116,651 plus super**: - ** Ongoing role**: - ** Location - Role can be based in McKell, Paramatta or Gosford. Hybrid and flexible working conditions available**: - ** SNSW Grade 7/8** **About us** The Customer Resolutions Team is a newly created function within Service NSW, bringing together complaints and...

**Associate Customer Resolution Officer** - ** $84,734 - $96,835 plus super**: - ** Ongoing role - Multiple roles available**: - ** Location - Roles can be based in McKell, Paramatta or Gosford. Hybrid and flexible working conditions available**: - ** SNSW Grade 5/6** **About us** The Customer Resolutions Team is a newly created function within Service...

Complaint Resolution Manager Are you ready to be part of an organisation that values expertise, passion and diversity? At CFS we know that the foundation of our success lies in our exceptional people. We believe in celebrating individuality, have a passion for high performance and creating an environment where you can unleash your full potential. Our people...

Complaint Resolution Manager Are you ready to be part of an organisation that values expertise, passion and diversity? At CFS we know that the foundation of our success lies in our exceptional people. We believe in celebrating individuality, have a passion for high performance and creating an environment where you can unleash your full potential. Our people...

**Do work that matters** As a **Complaints Resolution Specialist **, focusing on scams & disputed transactions, your role will ensure an outstanding customer resolution experience throughout the investigation and resolution of a complaint. You will proactively drive business improvement and protect the Group from emerging issues by leveraging proprietary...

Are you ready to be part of an organisation that values expertise, passion and diversity? At CFS we know that the foundation of our success lies in our exceptional people. We believe in celebrating individuality, have a passion for high performance and creating an environment where you can unleash your full potential. Our people enable us to make a...

Are you ready to be part of an organisation that values expertise, passion and diversity? At CFS we know that the foundation of our success lies in our exceptional people. We believe in celebrating individuality, have a passion for high performance and creating an environment where you can unleash your full potential. Our people enable us to make a...

Complaint Resolution ManagerAre you ready to be part of an organisation that values expertise, passion and diversity? At CFS we know that the foundation of our success lies in our exceptional people. We believe in celebrating individuality, have a passion for high performance and creating an environment where you can unleash your full potential. Our people...

**About the opportunity**: As a Dispute Resolution Specialist in General Insurance, you will leverage your expertise in negotiation, conciliation, and case work investigation to ensure fair and efficient resolution of financial complaints. Working alongside a dedicated team, you will review complex complaints from consumers and small businesses that have not...

About the opportunity:As a Dispute Resolution Specialist in General Insurance, you will leverage your expertise in negotiation, conciliation, and case work investigation to ensure fair and efficient resolution of financial complaints. Working alongside a dedicated team, you will review complex complaints from consumers and small businesses that have not been...

Work from home and in the office - Manage your own desk and case load - autonomy and fantastic management - Dealing with AFCA and escalated complaints - Dispute Resolutions Case Manager. - Rhodes on the train line or drive to work - Hybrid - work from home and in the office - Excellent management and stable experienced team. **About The Role**: You will be...

Work from home and in the office - Manage your own desk and case load - autonomy and fantastic management - Dealing with AFCA and escalated complaints - Dispute Resolutions Case Manager. - Rhodes on the train line or drive to work - Hybrid - work from home and in the office - Excellent management and stable experienced team. **About The Role**: You will be...

**The Health Care Complaints Commission is looking for passionate members to join our Resolutions and Customer Engagement Team!** **RESOLUTION OFFICER** Do you want to be part of a meaningful organisation that plays a central part in maintaining the integrity of the NSW health system? Do you have strong communication and interpersonal skills? Are you a...

**The Health Care Complaints Commission is looking for passionate members to join our Resolutions and Customer Engagement Team!** **RESOLUTION OFFICER** Do you want to be part of a meaningful organisation that plays a central part in maintaining the integrity of the NSW health system? Do you have strong communication and interpersonal skills? Are you a...

**The Health Care Complaints Commission is looking for passionate members to join our Resolutions and Customer Engagement Team!** **RESOLUTION OFFICER** Do you want to be part of a meaningful organisation that plays a central part in maintaining the integrity of the NSW health system? Do you have strong communication and interpersonal skills? Are you a...