Bussiness Development Manager

6 months ago

Sydney, Australia Me&You Carers Full time

**POSITION PURPOSE**

The Business Development Manager (BDM) plays a crucial role as a valued member of the Leadership Team at Me & You Carers Pty Ltd. The BDM actively contributes to business growth by fostering strategic partnerships and creating new opportunities for the company.

**About the Role**:
As a Business Development Manager, you will collaborate closely with the Director, National Operations Manager, and the care advisor team. You will consult with senior management and the National Operations Manager to develop and implement growth strategies across the organization. Additionally, you will engage regularly with diverse stakeholders, necessitating exceptional communication skills and flexibility with working hours.

We are seeking a highly motivated and dynamic individual to spearhead our client expansion efforts. In this role, you will represent the forefront of our company, dedicated to devising and executing effective sales strategies.

**Responsibilities**:
The role encompasses the following key responsibilities:

- Formulate a growth strategy focused on financial gains and customer satisfaction. Establishing robust connections with key stakeholders in the Disability Sector, such as hospitals, mental health departments, Support Coordinators, and the NDIS, is essential. This collaborative approach aims to identify potential new clients and secure referrals for SIL (Supported Independent Living) and STA (Short Term Accommodation) services.
- Conduct research to identify emerging markets and customer needs.
- Schedule and conduct business meetings with potential clients.
- Promote Home Caring's products/services and effectively address client objectives.
- Maintain comprehensive records of external providers and stakeholders.
- Foster long-term relationships with new and existing customers.
- Develop entry-level staff members into valuable contributors.
- Provide regular reports to senior management regarding business strengths and areas for improvement.
- Expand the client base through proactive participation in networking events, prospect research, cold-calling, lead follow-up, and lead generation.
- Oversee the care advisor team and ensure adherence to policies and procedures.

**Requirements and Skills**:

- Proven work experience as a Business Development Manager, Sales Executive, or similar role.
- Demonstrated track record of successful sales achievements.
- Proficiency in MS Office and CRM software (e.g., Shift Care).
- Customer support experience is advantageous.
- Knowledge of the NDIS and My Aged Care is highly regarded.
- In-depth market knowledge.
- Strong negotiation skills.
- Ability to build rapport with clients.
- Excellent time management and planning abilities.
- Bachelor's degree in Business, Administration, Marketing, or a related field is highly desirable.

**To be successful**:
To excel in this role, the following criteria must be met:

- Minimum 3 to 5 years of experience in the NDIS and/or My Aged Care industry, or a similar role with a strong understanding of these sectors.
- Exemplify friendliness, trustworthiness, and loyalty.
- Thrive in a team-oriented environment and derive satisfaction from supporting colleagues.
- Possess proactive problem-solving skills and demonstrate strong written and verbal communication abilities.

**Job Types**: Full-time, Part-time

**Salary**: From $80,000.00 per year

**Benefits**:

- Salary packaging

Schedule:

- 8 hour shift

Work Location: In person

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