Customer Service Specialist

1 week ago

Greater Adelaide SA, Australia Suncorp Group Full time

**This role is a permanent full-time role, Monday to Friday, commencing on Wednesday 26**th** June.**

**What you’ll do**

Receiving a high volume of calls regarding AAMI and GIO Business Insurance products, you will
- Taking new & existing calls to assess eligibility, underwrite business insurance policies and make alterations to policies and cancellations.
- Deliver a seamless customer experience on various insurance products that provides value for our customers
- Identifying the appropriate insurance policies to meet customer requirements
- Achieve customer sales, service and retention targets set for all customer segments.

**What you’ll bring**

To be successful, you will need:

- To build and develop customer relationships through strong customer service and a passion to be your best
- Experience in a sales role with the ability to follow a compliant sales process and a proven track record in achieving sales targets is highly regarded
- Ability to adapt to change and demonstrate resilience
- Good computer literacy and navigation skills

**Shift & Hours**

We are recruiting for the following **full-time** shift:

- Monday - Friday - 37.5 hours per week - start window - **7.30am - 9.30am (SA time) / 8am - 10am (QLD time)**
- ‘Start window’ means you can be asked to start at any time between the hours shown. You must be able to fully commit to the shift shown._

If successful, we are offering **7 weeks full time, paid training (Monday - Friday from 8.30am until 4.30pm)**, commencing on the 26th June 2024. This training will be held **onsite** at our Brisbane or Adelaide offices.

**What we can offer you**
- $59,000 base salary + 11% super (equivalent to $65,490 incl. super) + penalties on eligible shifts + performance-based incentives
- Work in our Newcastle office as well as from the comfort of your own home.
- A range of flexible working and leave options, including 20 weeks paid parental leave and unlimited paid emergency response leave.
- Great company discounts and benefits - 25% off insurance products & staff banking offers
- Extensive reward and recognition programs
- Invest in your brighter future with ongoing study support and career development programs.
- Give back to our communities with payroll giving, donation matching and paid volunteer leave.
- Find our full list of benefits here - Employee benefits | Suncorp Group

**Work from home requirements**

As this role will be a combination of compulsory onsite attendance and work from home you will need to be set up accordingly. To successfully work from home, you will require the following.
- Home phone line or VOIP connection
- Internet connection
- You will be provided with a company issued Laptop which can plug into the facilities in the office, or to use when working from home.
- For work from home purposes, you will also need a keyboard, mouse and computer screen at home, combined with the required cables and/or dock to connect to the laptop.
- Ergonomic set up with desk and chair in a quiet, private space.
- At Suncorp we believe we are our best when our workforce is as diverse, talented and passionate as the communities in which we live and operate, and where our people feel included, valued and connected. We are passionate about inspiring our people by creating a diverse, accessible, and inclusive culture, offering flexible work, career development and internal mobility, and building connected relationships amongst our team members and with our customers._

**Advertised**: 17 May 2024 AUS Eastern Standard Time
**Applications close**: 27 May 2024 AUS Eastern Standard Time

  • Customer Service Specialist

    3 days ago

    Greater Adelaide SA, Australia Westpac Banking Corporation Full time

    Customer Service Specialist - **Join our fabulous banking team in Noarlunga**: - **Full time position available**: - **Keep taking your career up a notch** **How will I help?** First up - you'll be one of the friendly faces of BankSA in our Noarlunga branch. Locals and visitors alike will be steered in your direction if they need some specialist support...

  • Customer Service Specialist

    3 weeks ago

    Greater Adelaide SA, Australia Westpac Banking Corporation Full time

    Customer Service Specialist - **Join a supportive team in our Glenelg branch.**: - **Permanent full time position - 38 hours per week.**: - **Ongoing training and development available to grow your career.** **How will I help?** You'll be the face of BankSA - working in-branch to help our customers achieve their financial goals. How will you do it? By...

  • Customer Service Specialist

    2 months ago

    Greater Adelaide SA, Australia Westpac Banking Corporation Full time

    Customer Service Specialist - **Join a supportive team in our Newton branch.**: - **Permanent full time position - 38 hours per week.**: - **Ongoing training and development available to grow your career.** **How will I help?** You'll be the face of BankSA - working in-branch to help our customers achieve their financial goals. How will you do it? By...

  • Customer Service Specialist/s

    3 weeks ago

    Greater Adelaide SA, Australia Northline Full time

    **Job no**: 494417 **Work type**: Permanent Full Time **Location**: SA - Adelaide **Categories**: Customer Service - Call Centre **About the Role** Due to upcoming internal moves, we are seeking Expressions of Interest for **Customer Service Specialists** at the Norwood Service Centre Call Centre. You will provide support to Northline’s Major...

  • Customer Service Specialist/s

    5 days ago

    Greater Adelaide SA, Australia Northline Full time

    Job no: 494417Work type: Permanent Full TimeLocation: SA - AdelaideCategories: Customer Service - Call CentreAbout the RoleDue to upcoming internal moves, we are seeking Expressions of Interest for Customer Service Specialists at the Norwood Service Centre Call Centre.You will provide support to Northline's Major Customers, providing standout service and...

  • Customer Service Specialist

    6 days ago

    Greater Adelaide SA, Australia Suncorp Group Full time

    **We’re seeking passionate individuals to join our team in Adelaide as an Apia Specialist. Commencing on Wednesday 1**st** May 2024 we want you to join our dedicated team of specialists and embark on a journey where your skills make a difference.** As an Apia Specialist you will be connecting our customers to the products and services that meet their...

  • Customer Service Consultant

    2 months ago

    Greater Adelaide SA, Australia DFP Recruitment Services Full time

    **Job description**: *** **The Role**: The Customer Sales and Service Specialist will focus on delivering exceptional service to Telstra customers. The Specialist will receive inbound calls from consumer customers delivering solutions that are designed to meet the unique needs of each customer and providing rapid responses to sales and service enquiries. You...

  • Customer Service Specialist

    3 weeks ago

    Greater Adelaide SA, Australia Suncorp Group Full time

    **We’re seeking passionate individuals to join our team in Adelaide as an Apia Specialist. Commencing on Wednesday 10**th** July we want you to join our dedicated team of specialists and embark on a journey where your skills make a difference.** As an Apia Specialist you will be connecting our customers to the products and services that meet their needs...

  • Customer Banking Specialist

    5 days ago

    Greater Adelaide SA, Australia Commonwealth Bank of Australia Full time

    Customer Banking Specialist - Bordertown & Naracoorte- Thorough training program to kickstart your banking career:Access to extensive employee benefits & discounts:- Be part of a collaborative and high-performing cultureWe have an Expressions of Interest for customer service professionals to join our Bordertown and Naracoorte Commbank branches. This will be...

  • Customer Service Specialists

    2 months ago

    Greater Adelaide SA, Australia PLEXCO Full time

    Duties Managing customer support requests via phone or ticketing system Working with other technical teams (management, finance, developers) Respond to client needs Demonstrate positive attitude and respect for coworkers and maintain cooperative working relationships with peers and co-workers. Skills Exceptional organisational skills to ensure our...

  • Customer Banking Specialist

    5 days ago

    Greater Adelaide SA, Australia Commonwealth Bank of Australia Full time

    Customer Banking Specialist - Multi Channel BranchYou will be joining one of our new Multi-Channel BranchesAs a part of the team at one of our Multi-Channel Branches, you will utilise a customer centric approach to interact, resolve customer enquires / complaints in person, via telephone or digitally (in a contact centre environment). Must also be flexible...

  • Customer Banking Specialist Relief

    5 days ago

    Greater Adelaide SA, Australia Commonwealth Bank of Australia Full time

    Customer Banking Specialist Relief - Oaklands Park You are passionate about helping customers turn their financial dreams into reality We are a customer and community focused network of branch colleagues Together we can create brilliant customer experiences that matter- Full Time position - 38 hours per week:8.30am 4.51pm daily with 45min lunch breakSee...

  • Customer Education Specialist

    3 weeks ago

    Greater Adelaide SA, Australia Smartgroup Corporation Ltd Full time

    Customer Education Specialist **Why Smartgroup?** Look forward to working with Australia's leading and most trusted provider of Employee Management Services, making the benefits of salary packaging, novated leasing, and fleet management readily available to employers and their employees. Working at Smartgroup offers more than a job. It is a dynamic...

  • Customer Education Specialist

    1 week ago

    Greater Adelaide SA, Australia Smartgroup Corporation Ltd Full time

    Customer Education Specialist **Why Smartgroup?** Look forward to working with Australia's leading and most trusted provider of Employee Management Services, making the benefits of salary packaging, novated leasing, and fleet management readily available to employers and their employees. Working at Smartgroup offers more than a job. It is a dynamic...

  • Customer Service Specialist

    2 weeks ago

    Greater Adelaide SA, Australia Inject Full time

    Consult with interior designers and architects on luxury natural stone. - No industry experience needed! Receive close mentorship and support. - Hindmarsh location, full-time position Monday-Friday (8am-4:30pm). **About CDK Stone** CDK Stone is the one to beat in the premium natural stone industry. Importing high-quality natural stone from the finest...

  • Customer Education Specialist

    5 days ago

    Greater Adelaide SA, Australia Smartgroup Corporation Ltd Full time

    Customer Education SpecialistWhy Smartgroup?Look forward to working with Australia's leading and most trusted provider of Employee Management Services, making the benefits of salary packaging, novated leasing, and fleet management readily available to employers and their employees.Working at Smartgroup offers more than a job. It is a dynamic workplace that...

  • Customer Banking Specialist

    3 days ago

    Greater Adelaide SA, Australia Commonwealth Bank of Australia Full time

    Customer Banking Specialist - Bordertown & Naracoorte - **Thorough training program to kickstart your banking career**: - **Access to extensive employee benefits & discounts**: - **Be part of a collaborative and high-performing culture** We have an Expressions of Interest for customer service professionals to join our Bordertown and Naracoorte Commbank...

  • Customer Banking Specialist

    1 week ago

    Greater Adelaide SA, Australia Commonwealth Bank of Australia Full time

    Customer Banking Specialist - Adelaide - **Thorough training program to kickstart your banking career**: - **Access to extensive employee benefits & discounts**: - **Be part of a collaborative and high-performing culture** Our Commbank Adelaide branch is seeking strong Customer service professionals for a permanent part time career opportunity. You will...

  • Customer Service

    5 days ago

    Greater Adelaide SA, Australia Westpac Banking Corporation Full time

    Customer Service - Contact Centre - Lockleys, SA Multiple full time, permanent roles onsite in Lockleys commencing 2 August:Entry level opportunity, open to a variety of customer service backgrounds Full time paid training + Careers opportunities with Australia's oldest bankWho we areWith over 200 years of history in helping Australians with their banking...

  • Event Specialist

    3 weeks ago

    Greater Adelaide SA, Australia Royal Flying Doctor Service Full time

    **Events Specialist** - **Join Australia’s most trusted and reputable charity!**: - **Parental leave contract 12-14 months based in Adelaide.**: - **Generous salary packaging benefits available** **About Royal Flying Doctor Service South Australia & Northern Territory (RFDS SA/NT)** Australia’s most trusted charity Royal Flying Doctor Service...