Quality and Transformation Lead
2 weeks ago
**Mandatory Skills**:
- 8-10 Years of experience in various transformational initiatives across service delivery and assurance space within Telecom domain
**Roles and Responsibilities**:
- Develop a Quality Management Framework for various functions.
- Identify CTQ parameters and linkage to SLA/KPIs
- Identify and lead transformational projects; and obtain approvals by providing business justifications.
- Ensure enhance customer experience of customer and its end customers.
- Priorities the projects and deliver a short-term and long-term roadmap for transformation based on complexity, benefits, investments, and time to realize those benefits.
**Job Type**: Contract
**Salary**: Up to $105,000.00 per year
Schedule:
- Day shift
Work Location: One location
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