Rental Assistant

8 months ago

Sydney, Australia Canon Full time

Backed by Canon Australia
- Fantastic development opportunities
- Access to studio spaces and equipment
- Creative and fun environment
- Full-time role

**About us**

Canon is the world's leading imaging organisation, and actively inspires with imaginative ideas that enable people to connect, communicate and achieve more than they thought possible. Whether for consumers or professionals, Canon continues to research technologies to bring more beauty, more clarity, and more innovation to the world of imaging.

SUNSTUDIOS Sydney provides industry leading services and expertise to the creative industry in Australia. These services encompass cinema and stills equipment rental, lighting consultancy, technical support, studio and location bookings, production, and events. Key customer segments include fashion and advertising photographers, production agencies, broadcast television networks, online streaming services, corporate event partners and many more.

**About the Role**

SUNSTUDIOS Sydney is looking for a Rental Assistant to join our Equipment Department on a full-time basis. You will be working closely with the Services Manager, Rental Team Leads, and fellow Rental Assistants on packing equipment for location and studio bookings, providing customer service and administrative support, and helping clients in studio with their day-to-day equipment needs. This role also involves the testing and cleaning of equipment upon its return from shoots, delivering gear to clients in the Sydney Metro area, and greeting studio and rental clients upon arrival.

We pride ourselves on our excellent customer service and solutions-focused, can-do attitude, and are thus looking for someone who enjoys building relationships with customers. This is a fantastic opportunity to get your foot in the door with a photography/video studio and be part of an established industry leader. This role would suit someone who works well in a team environment, is a good communicator, and enjoys learning on the job.

**Main Duties**
- Preparing equipment for studio and location shoots
- Maintaining equipment and facilities to high standard
- Ensuring equipment is flawlessly packed and checked before leaving and upon return
- Providing customer service, technical support, and advice related to equipment
- Offering exceptional level of service to clients in studio
- Administration - registering new clients, quoting, invoicing, taking payment, outsourcing equipment
- Delivering equipment in Sydney Metropolitan area
- Working closely and collaboratively with other team members and departments

**Key Requirements**
- Experience with video/cine cameras and studio lighting
- Self-motivated, organised, and enjoys team-environments
- Process focused with great attention to detail
- Empathetic and good communicator
- Driving license
- Adept at manual handling

In return you will get the chance to work for a multinational company, with a real opportunity to take your skills to the next level. We look after you with training and development, progression and promotion, recognition, and reward and you will have all the tools and support you need to grow, to bring your ideas to life and achieve your successes.

We believe in the power of an inclusive and diverse workforce. We trust you will bring your authentic self to work, and we will focus on making sure that together, we make a strong contribution to the broader community in which we operate. Where possible, flexible working arrangements are the norm, as we know a better work-life balance can improve your motivation, performance, and productivity.

Successful applicants will be notified of next steps.

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