Holiday Rental Manager-short-term Rentals
6 months ago
**Key Responsibilities**:
- Supervise all aspects of property management, including guest check-in/check-out procedures, housekeeping, maintenance, and relations with tradespersons.
- Ensure prompt and professional responses to guest inquiries and concerns, maintaining exceptional customer service standards.
- Act as the primary point of contact for property owners, nurturing strong relationships and providing timely updates.
- Serve as a liaison between the company and holiday rental property owners, facilitating effective communication and promptly addressing maintenance needs and potential concerns.
- Conduct regular property inspections to uphold company standards and regulations.
- Facilitating the establishment of new properties and addressing any operational issues.
- Coordinate maintenance activities for all rental properties, prioritizing tasks based on urgency and their impact on the guest experience.
- Collaborate with various team members to identify opportunities for improvement.
**Qualifications**:
- Minimum of 2 years of experience in property management, or hospitality management.
- Demonstrated leadership skills with a customer-centric approach.
- Passion for hospitality and a commitment to delivering exceptional guest experiences.
- Problem-solving mentality and open to continuous improvement
- Australian driver's license, reliable car and mobile phone.
Pay: $50,000.00 - $60,000.00 per year
**Benefits**:
- Professional development assistance
- Work from home
Schedule:
- 10 hour shift
- 8 hour shift
Supplemental pay types:
- Commission
- Performance bonus
**Experience**:
- Property management: 1 year (required)
Licence/Certification:
- Driver Licence (required)
Work Authorisation:
- Australia (required)
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