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Workforce Training Officer

1 month ago

Brisbane, Australia Queensland Health Full time

About the role
- Assist in the continual operational efficiency of Patient Support Services in meeting organisational goals through the co-ordination and provision of quality training and development.
- Ensure staff compliance with policy, procedures and guidelines through the monitoring of staff competency, data integrity, organisational standards and identification of staff training needs.
- Develop and co-ordinate training and staff development of Patient Support Services staff, to ensure operational efficiency.

About you
- Conduct, assess, plan, coordinate and evaluating learning and development activities for all Patient Support Services Staff using internal and external training methods and options.
- Develop relationships and networks internally to promote and provide training and development services to others.
- Ensure the effective development and maintenance of all training and induction materials, including coordinating all mandatory and essential training requirements with relevant service providers.
- Participate in yearly Performance and Development Plans through the provision of feedback as required on staff training and development needs.
- Maintain thorough records of staff training needs, records and reporting documentation with the management and maintenance of the Patient Support Services Training Register and required reporting tools.

Health Equity
It is expected that all Metro North Health staff, including the incumbent of this role as a valuable member of the Metro North workforce, contribute to the health equity agenda and meet the intent of supporting the defined six actions that specifically meet the needs of Aboriginal and Torres Strait Islander people within the National Safety and Quality Health Service Standards (NSQHS), by actively supporting the elimination of racial discrimination and institutional racism; supporting increased access to health care; influencing the social, cultural and economic determinants of health; supporting the delivery of sustainable, culturally safe and responsive health services; and recognise the importance of working with Aboriginal and Torres Strait Islander peoples, communities and organisations to design, deliver, monitor and review the health and support services we provide.
Benefits when working for us
- Rewarding career and development opportunities across a wide range of clinical and non-clinical areas
- Value driven organisation which provides a work environment that is safe, satisfying, flexible, and promotes a healthy work-life balance
- Flexible working arrangements and competitive salary rates with annual incremental increases
- Benefit from a higher than standard employer contribution to Superannuation of up to 12.75% and access to salary packaging

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