Case Manager

2 weeks ago

Hornsby, Australia Mission Australia Full time

Permanent Full Time| 38 hours/week
- Location: Hornsby, Northern Sydney region
- Salary: $83K + Super + Salary Packaging
- Make a meaningful difference to the lives of Australians in need

Life at Mission Australia

When you join the team at Mission Australia, you become part of a community who are determined to end homelessness and ensure people in need can thrive. United by our Christian purpose and values, we stand together with anyone who needs us, for as long as they need us. Find out more

about us

and

our purpose


Your Opportunity

Northern Sydney Youth Homelessness Services provides case management and advocacy support to young people (12-24 years old) who are experiencing homelessness or at a risk of being homeless.

This role will provide client centered support to explore housing options, address mental health/AOD concerns whilst ensuring clients are connected within the community for ongoing independence and stability.

Your key responsibilities will be to:

- Respond to referrals to the service, and conduct thorough assessments to determine their eligibility and support needs and establish a case plan with the client and the other relevant stakeholders
- Develop, implement and review individualised case plans for each client, addressing such issues as living skills, welfare needs, interpersonal skills, health, education, training, employment options, social skills, recreational needs and family relationships
- Provide specialist advice and share knowledge of local networks and maintain positive internal and external stakeholder relationships
- Develop quality relationships with a range of key stakeholders including Government and community organisations, Community Housing providers, allied health services and other professionals to allow for the effective provision of support and information to clients
- Support in a range of program activities including the completion of internal and external reports, statistics, feedback summaries and yearly outcomes.

Requirements for Success
- Relevant degree or diploma with at least 2 years’ experience working with young people
- Demonstrated ability to provide specialised or complex therapeutic interventions and manage a caseload of complex Consumer.
- Experience with clients dealing with issues including homelessness, poverty, abuse, mental health and the use and misuse of alcohol and other drugs, and knowledge of support services
- Highly developed administrative skills along with well-developed written and oral communication
- An understanding from combined lived experience and professional development about factors that support recovery and a proven ability to use this to positively support others on their recovery journey

Before starting work with us, you will need to undertake a national police history check, qualifications and referee checks, and have a clearance to work with children/vulnerable people.

Our culture

Our innovative and inclusive culture will ensure you feel valued at Mission Australia as you help Australians in need and develop in your career.

We prioritize the safety and wellbeing of everyone, both within our team and the individuals we serve.

or visit our

Careers page

for additional contact details.

Find out more about a

career with Mission Australia


Your benefits
- Rewarding work - every day you know you’re making a real difference
- Not-for-profit salary packaging, reducing your tax (details via
- AccessPay)
- Free external, confidential counselling and access to
- chaplaincy support
- Volunteering opportunities
- Extra leave available including an additional public holiday, additional annual leave day on your work anniversary and the opportunity to purchase further annual leave.

How to apply

To be considered for this opportunity, please click ‘Apply’ for this job. As a committed

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