Operations Lead

2 weeks ago

Melbourne City Centre, Australia Department of Transport Full time

STS: $173,134 - $235,465 p/a + super
- Fixed term - full time (18 months/flexible working arrangements)
- Based in Melbourne - CBD

About Us
Located within the Investment and Technology Group, the Commercial Transactions Division operates as a centre of excellence for the Department on commercial tenders, negotiations, management and advisory services.
Our portfolio of transaction and commercial advisory projects includes train, tram, bus, road/rail maintenance contracting and re-tendering, media rights and ticketing. Planning for the retendering of expiring contracts and design of new contracts is critical to drive improved commercial outcomes across the transport portfolio.
Delivering the best policy and value for money outcomes for the State can only be achieved through robust planning, strategic thinking and well-run competitive transaction processes.
The Commercial Transactions Division works closely and collaboratively with policy, commercial advisory and operational areas throughout the contracting lifecycle to develop the commercial strategy, pre-procurement and procurement activities, including contract negotiation and transition management.

About the Role
The Future Public Transport Ticketing (PTT) project seeks to plan and procure the State's future public transport ticketing solution and services and oversee transition to the implementation phase (which will be managed as a separate project).
The PTT Transition Strategy Lead role will lead a dedicated project workstream and report to the PTT Project Director. Reporting to the PTT Project Director, this role will be required to deliver the transition approach for the future ticketing contract and actively prepare the delivery of the transition to a new contract and solution from an operator and from a customer perspective.
Key elements of the role include providing authoritative technical, commercial and policy advice, engaging with and influencing senior executives across DoT, managing engagement with external stakeholders and consultants, and ensuring timely delivery of the transitions occurring in the project.
The successful applicant will have proven experience in establishing and leading multi-disciplinary teams to develop technical system requirements, commercial strategy and procurement design for complex government IT projects, ideally in public transport ticketing.

Key Accountabilities
1. Planning and Delivery
- Delivering a concept of operations for the future ticketing solution and actively prepared the delivery of the new contract from an operational perspective.
- Will have led a multidisciplinary project team to deliver the operations activities for the strategic procurement enabling a finalised contract covering the re-contracting of the ticketing services as well as the implementation and operations of new ticketing technologies.
- Working in close collaboration with the broader PTT Project workstream leads and DoT as well as other stakeholders within and external to the Department of Transport and draw on the expertise of specialist advisory consultancies.

2. Leadership - Effectively leading the performance of people through strengthening capability and engagement; and championing a diverse, safe, inclusive culture aligned with the department's values.
3. Authoritative Advice - High quality, authoritative strategic and operational advice provided to Ministers, the Secretary and executive leadership to support transport portfolio objectives and respond to emerging and/or complex issues.
4. Stakeholder Management - Key internal and external stakeholders have been effectually engaged and collaborative partnerships led across the government, the private sector and with the community to integrate and coordinate policy, regulation, and delivery of services.
5. Organisational and Government Change - Leading and contributing to government and organisational reforms including the assessment of the quality and effectiveness of change initiatives and organisational improvements.6. Resource Management - Departmental policies and governance frameworks have been complied with, budgets are met, and fit for purpose workforce plans delivered.

Key Selection Criteria
PERSONAL ATTRIBUTES
1. Project Delivery - Defining tasks to be delivered to meet agreed outcomes; Coordinating and guiding others in the execution of work activities; Monitoring progress of tasks against plans and takes corrective action when required
3. Strategic Planning - Ensuring that day to day planning and work processes are in line with team/organisation strategy; Identifying and developing own and team objectives linking strategies to actions to achieve these; Guiding others in strategic planning process.

LEADERSHIP CAPABILITIES
1. Leader mindsets - Exemplify behaviours that engage, motivate and inspire employees. Effectively manage difficult situations and maintain a positive organisational culture.
2. Stewardship - Strategically position the public sector to forecast, de

  • Operations Lead

    6 days ago

    Melbourne City Centre, Australia Department of Transport Full time

    About Us The Department of Transport & Planning brings together all transport modes to design, plan, build and operate Victoria's transport system. Our job is to further integrate the transport network and improve the delivery of services to Victorians for simpler, quicker and safer journeys that connect people and places and support Victoria's prosperity...

  • SOC Lead

    1 week ago

    Melbourne City Centre, Australia HAYS Full time

    SOC Lead - Threat Intelligence Opportunity **Your new company** Become a part of one of the leading Australian Educational Institution concentrating on harnessing sustainable, efficient and cost-effective services. **Your new role** As a SOC Lead, you will design a sustainable Threat and Vulnerability program practice. This role provides an opportunity to...

  • DevOps Lead

    4 weeks ago

    Melbourne City Centre, Australia Department of Justice and Community Safety Full time

    **Seeking a DevOps Lead to provide support and advice to Technology Solutions and Data Security.**: - **Fixed-term, full-time opportunity available for immediate start until 30 June 2026.**: - **VPS Grade 6: $134,593 - $180,115 per annum plus superannuation.** The Department of Justice and Community Safety (the department) is seeking an experienced DevOps...

  • Change Lead

    6 days ago

    Melbourne City Centre, Australia HAYS Full time

    Well established Financial Institution is looking for an experienced Senior Change Lead **Your new company** You will be part of a major Australian Financial Services and Banking Firm, operating primarily in retail banking. This role is based in Melbourne CBD, Docklands. **Your new role/Skills and Qualifications** As a Senior Change Lead, you will: -...

  • Equipment Maintenance Lead

    6 days ago

    Logan City, Queensland, Australia Coates Hire Operations Pty Limited Full time

    Coates Hire Operations Pty Limited welcomes candidates from all backgrounds, experiences, and perspectives to apply for this exciting opportunity.We are proud to offer a range of perks and benefits that make us a great place to work.This role is responsible for leading a large workshop team to ensure all equipment is repaired, serviced, and maintained to...

  • Finance Lead

    4 weeks ago

    Melbourne City Centre, Australia UGL Limited Full time

    **About Us** UGL is well-known and respected for providing end-to-end engineering, construction and maintenance services within, rail and transport, communications and technology systems, oil and gas, power, renewables and resources, water and defence markets. UGL partners with some of the world’s largest blue-chip companies and government agencies,...

  • Operations Lead

    6 days ago

    Melbourne, Australia Australia Post Full time

    **Help us deliver like never before** Australia Post is delivering like never before. From the vehicles that we drive, to the small businesses that make our communities thrive. We’re delivering for the environment, for our communities, for our customers and for our people. We’re moving forward and we want you to come along for the ride. **About the...

  • Engagement Lead

    6 days ago

    Melbourne City Centre, Australia Transurban Full time

    12 month fixed-term opportunity in an ASX15 Listed Business- Flexible Working Culture- Operate with autonomy in a supportive & high performing team environment Engagement Lead Working at Transurban is different; it’s a place where you can see the benefits of your work play out in real life, every day. We create city-sized solutions—building and...

  • Principal Project Lead

    2 weeks ago

    Melbourne City Centre, Australia Department of Families, Fairness and Housing Full time

    **THE ROLE** **Are you**: - Flexible and accountable, adaptable; Innovative, open to new ideas; show initiative; proactive and self-starting; seizes opportunities and acts upon them. - An exceptional people manager with the ability to lead a team through a time of dynamic change, building a high-performing, outcomes-oriented culture in a supportive,...

  • Scc Finance

    6 days ago

    Melbourne City Centre, Australia Department of Justice and Community Safety Full time

    State Control Centre (SCC) SCC Finance and Procurement Lead - Ongoing VPS5 role available - VPS5 salary of $106,534 to $128,897 plus superannuation What does the business unit do? Emergency Management, within the Department of Justice and Community Safety works closely with government and agencies across the emergency management portfolio. The group is led...

  • Manager Operations Review

    7 days ago

    Melbourne City Centre, Australia Department of Justice and Community Safety Full time

    Lead, manage and develop a new team delivering high quality business process review and continuous improvement advice to senior departmental executives. - Fixed term opportunity for 2 Years to work with within Operational Performance and Cultural Reform. - VPS Grade 6: $130,673 - $174,869 plus superannuation. The Department of Justice and Community Safety...

  • Itsm Delivery Lead

    2 weeks ago

    Melbourne City Centre, Australia Department of Premier & Cabinet Full time

    An exciting and rare opportunity exists for a talented and highly motivated individual to join the Operations and Business Technology branch as ITSM Delivery Lead at the Department of Premier and Cabinet. As the ITSM Delivery Lead you will provide an efficient and consistent support experience for our customers and agency stakeholders by establishing,...

  • Change Lead

    7 days ago

    Melbourne City Centre, Australia Department of Transport Full time

    About the Opportunity The Change Lead is responsible for developing and delivering change management programs that support the implementation of customer and business systems. Working closely with project team members, they will develop and execute a Change Management Strategy that prepares the business and our customers for processes, technology, and...

  • Deployment Automation Lead

    7 days ago

    Melbourne City Centre, Australia Talent International Full time

    **Job Details**: **Location** Melbourne CBD **Salary** Attractive salary, new role, CBD/WFH **Job Type** Full Time **Ref** BBBH102657_1686636433 **Contact** Carly Llorente **Posted** 43 minutes ago Opportunity to work for this innovative, technology driven organisation as the Build & Deployment Automation Lead where you will lead a team...

  • Operation and Maintenance Manager

    7 days ago

    Melbourne City Centre, Victoria, Australia PLACED PTY LTD Full time

    Placed.au is looking for a full-time Operation and Maintenance Manager to work for our client in Melbourne, Victoria. As an Operations and Maintenance Manager, you will play a key role in enhancing processes, equipment, and overall performance within a commercial cleaning services environment. This role is perfect for an engineering professional who thrives...

  • Delivery Lead

    1 week ago

    Melbourne City Centre, Australia Department of Transport Full time

    Annual Salary Range: VPS5 $103,920 - $125,735 per annum plus superannuation - Employment Type: Ongoing Full-Time - Usual Work Location: Melbourne CBD (flexibility may be available) About the Team Data Transformation is a branch within the broader Mobility and Insights division of the Department of Transport, which is responsible for the delivery of better...

  • Risk and Audit Lead

    2 weeks ago

    Melbourne City Centre, Australia Department of Premier & Cabinet Full time

    An exciting opportunity exists for a talented and passionate individual to join the Strategy and Performance branch as an Audit and Risk Lead at the Department of Premier and Cabinet. The Strategy and Performance branch provides strategic and operational leadership to drive whole of government digital transformation in Victoria and plays a critical...

  • Manager - Production and Operations

    5 days ago

    Melbourne City Centre, Australia State Library of Victoria Full time

    **Permanent, full-time role in the Audience Engagement team**: - **Work in a historical landmark in the heart of Melbourne CBD**: - **VPS 5.1; salary between $106,534 - 117,716 + superannuation** **About the Library** State Library Victoria is Australia's oldest public library, and one of the first free public libraries in the world. We believe in the...

  • Design Operations Principal

    3 weeks ago

    Melbourne City Centre, Australia NAB Full time

    Design Operations Principal - Job number: 799298 - Primary position location: VIC- Melbourne CBD - Category: Operations - Work type: Fixed term Full time - Closing at: Mar 17 2025 - 15:00 AEDT **Favourite** **This is a Fixed Term 6 month contract** Join one of Australia’s largest design teams as a Design Operations Principal led by our Head of Design...

  • Manager, Operations

    6 days ago

    Melbourne City Centre, Australia Department of Health Full time

    **About the role**: - Play a pivotal role in ensuring the smooth and efficient functioning of our day-to-day operations within the Office of the Deputy Secretary - Full time, Ongoing, VPS 6 Position - Melbourne CBD / Hybrid Working Arrangements Available **About us**: At the Victorian Department of Health we want a future where Victorians are the...