Operations Lead

3 weeks ago

Melbourne City Centre, Australia Department of Transport Full time

STS: $173,134 - $235,465 p/a + super
- Fixed term - full time (18 months/flexible working arrangements)
- Based in Melbourne - CBD

About Us
Located within the Investment and Technology Group, the Commercial Transactions Division operates as a centre of excellence for the Department on commercial tenders, negotiations, management and advisory services.
Our portfolio of transaction and commercial advisory projects includes train, tram, bus, road/rail maintenance contracting and re-tendering, media rights and ticketing. Planning for the retendering of expiring contracts and design of new contracts is critical to drive improved commercial outcomes across the transport portfolio.
Delivering the best policy and value for money outcomes for the State can only be achieved through robust planning, strategic thinking and well-run competitive transaction processes.
The Commercial Transactions Division works closely and collaboratively with policy, commercial advisory and operational areas throughout the contracting lifecycle to develop the commercial strategy, pre-procurement and procurement activities, including contract negotiation and transition management.

About the Role
The Future Public Transport Ticketing (PTT) project seeks to plan and procure the State's future public transport ticketing solution and services and oversee transition to the implementation phase (which will be managed as a separate project).
The PTT Transition Strategy Lead role will lead a dedicated project workstream and report to the PTT Project Director. Reporting to the PTT Project Director, this role will be required to deliver the transition approach for the future ticketing contract and actively prepare the delivery of the transition to a new contract and solution from an operator and from a customer perspective.
Key elements of the role include providing authoritative technical, commercial and policy advice, engaging with and influencing senior executives across DoT, managing engagement with external stakeholders and consultants, and ensuring timely delivery of the transitions occurring in the project.
The successful applicant will have proven experience in establishing and leading multi-disciplinary teams to develop technical system requirements, commercial strategy and procurement design for complex government IT projects, ideally in public transport ticketing.

Key Accountabilities
1. Planning and Delivery
- Delivering a concept of operations for the future ticketing solution and actively prepared the delivery of the new contract from an operational perspective.
- Will have led a multidisciplinary project team to deliver the operations activities for the strategic procurement enabling a finalised contract covering the re-contracting of the ticketing services as well as the implementation and operations of new ticketing technologies.
- Working in close collaboration with the broader PTT Project workstream leads and DoT as well as other stakeholders within and external to the Department of Transport and draw on the expertise of specialist advisory consultancies.

2. Leadership - Effectively leading the performance of people through strengthening capability and engagement; and championing a diverse, safe, inclusive culture aligned with the department's values.
3. Authoritative Advice - High quality, authoritative strategic and operational advice provided to Ministers, the Secretary and executive leadership to support transport portfolio objectives and respond to emerging and/or complex issues.
4. Stakeholder Management - Key internal and external stakeholders have been effectually engaged and collaborative partnerships led across the government, the private sector and with the community to integrate and coordinate policy, regulation, and delivery of services.
5. Organisational and Government Change - Leading and contributing to government and organisational reforms including the assessment of the quality and effectiveness of change initiatives and organisational improvements.6. Resource Management - Departmental policies and governance frameworks have been complied with, budgets are met, and fit for purpose workforce plans delivered.

Key Selection Criteria
PERSONAL ATTRIBUTES
1. Project Delivery - Defining tasks to be delivered to meet agreed outcomes; Coordinating and guiding others in the execution of work activities; Monitoring progress of tasks against plans and takes corrective action when required
3. Strategic Planning - Ensuring that day to day planning and work processes are in line with team/organisation strategy; Identifying and developing own and team objectives linking strategies to actions to achieve these; Guiding others in strategic planning process.

LEADERSHIP CAPABILITIES
1. Leader mindsets - Exemplify behaviours that engage, motivate and inspire employees. Effectively manage difficult situations and maintain a positive organisational culture.
2. Stewardship - Strategically position the public sector to forecast, de

  • Operations Lead

    3 weeks ago

    Melbourne City Centre, Australia Department of Transport Full time

    About Us The Department of Transport & Planning brings together all transport modes to design, plan, build and operate Victoria's transport system. Our job is to further integrate the transport network and improve the delivery of services to Victorians for simpler, quicker and safer journeys that connect people and places and support Victoria's prosperity...

  • Shipping Operations Lead

    4 weeks ago

    Melbourne City Centre, Australia HAYS Full time

    2023 is the year for expanding your Logistics career. Act now to secure this exciting lead shipping role. Your new company Operating for over half a century, this family owned, International trading business specialise in shipping bulk commodities to leaders in their own spaces. As a result of some exciting and continued international growth, this business...

  • Billing Operations Lead

    1 week ago

    Melbourne City Centre, Australia Peoplebank Full time

    Location: - Melbourne CBD- Job Type: - Contract- Posted: - about 3 hours ago- Contact: - Arriane Mendoza- Discipline: - General IT - Reference: - 255986Our Client, a Broadband network provider, is seeking for a Billing Operations Lead responsible for leading the operational billing for business units including business units utilising...

  • Operational Analytics Lead

    3 weeks ago

    Melbourne City Centre, Australia HAYS Full time

    Analytics Lead Opportunity - Excellent Leadership Opportunity within Local Govt Opportunity (contract) - PR/Australian citizenship mandatory **Your new company** You will be working for an Insights and Analysis team within a local government organisation that is committed to making a positive impact on the lives of Australians. The organisation is...

  • Security Operations Lead

    1 week ago

    Melbourne City Centre, Victoria, Australia Department of Education Full time

    Security Operations Lead VPS5 Fixed Term until 30/6/2024Enjoy a career that makes a difference by helping to shape the education experience for Victoria.Be part of a vibrant Department culture with a strong sense of community and inclusion.At the Department of Education, we are committed to giving every Victorian the best learning and development experience,...

  • IT Service Operations Lead

    4 weeks ago

    Melbourne City Centre, Australia Victorian Legal Services Board and Commissioner Full time

    Can you tell me more about what you do at VLSB+C? Great question! We're really proud of the work we do. We are the regulator of the Victorian legal profession. We license lawyers and oversee service standards and conduct. This includes handling complaints about lawyers, investigating poor conduct and overseeing management of trust accounts. We are also the...

  • Security Operations Lead

    1 week ago

    Melbourne City Centre, Victoria, Australia Department of Education Full time

    Security Operations Lead VPS5 Fixed Term until 30/6/2024Enjoy a career that makes a difference by helping to shape the education experience for Victoria.Be part of a vibrant Department culture with a strong sense of community and inclusion.At the Department of Education, we are committed to giving every Victorian the best learning and development experience,...

  • IT Service Operations Lead

    1 week ago

    Melbourne City Centre, Victoria, Australia Victorian Legal Services Board and Commissioner Full time

    Can you tell me more about what you do at VLSB+C?Great question We're really proud of the work we do. We are the regulator of the Victorian legal profession. We license lawyers and oversee service standards and conduct. This includes handling complaints about lawyers, investigating poor conduct and overseeing management of trust accounts. We are also the...

  • Security Operations Lead

    4 weeks ago

    Melbourne City Centre, Australia HAYS Full time

    Join this leading government agency in Victoria as a Security Operations Lead **Your new company** An opportunity for Security Operations Lead to work with a government department. **Your new role** As a part of the department's Cyber Team, you’ll be responsible for security operations and improvement of cybersecurity capabilities at the department...

  • Marketing Lead

    1 week ago

    Melbourne, Victoria, Australia Mantel Operations Full time

    Marketing Lead (Client Experience)Since our inception in November 2017, Mantel Group has grown to over 900 people becoming one of Australia's & New Zealand's fastest growing technology companies. We were honoured and humbled last year and again this year, to be recognised as Australia's Best Place to Work. As an Australian private business, backed by Private...

  • Cyber Security Operations Lead

    5 days ago

    Melbourne City Centre, Australia HAYS Full time

    Long term visibility_ Location Melbourne CBD **Your new company** An exciting financial services focused organisation is growing their cybersecurity team in the heart of Melbourne CBD, hence looking for an experienced and enthusiastic SOC Lead to come, based in Melbourne. **Your new role** As a Lead you’ll be focusing on upliftment and maturity of...

  • Operation Team Lead

    1 week ago

    Adelaide city centre, South Australia Datacom Full time

    Purpose:Here at Datacom, we connect people and technology in order to solve challenges, create opportunities and discover new possibilities for the communities we live in.About the Role:We are looking for a Operation Team Lead to oversee & participate in our warehouse and Integration centre operations and activities. Operation Team Lead responsibilities...

  • Marketing Lead

    4 weeks ago

    Melbourne, Australia Mantel Operations Full time

    **Marketing Lead (Client Experience)** Since our inception in November 2017, Mantel Group has grown to over 900 people becoming one of Australia's & New Zealand's fastest growing technology companies. We were honoured and humbled last year and again this year, to be recognised as Australia's Best Place to Work. As an Australian private business, backed by...

  • Marketing Lead

    2 months ago

    Melbourne, Australia Mantel Operations Full time

    **Marketing Lead (Client Experience)** Since our inception in November 2017, Mantel Group has grown to over 900 people becoming one of Australia's & New Zealand's fastest growing technology companies. We were honoured and humbled last year and again this year, to be recognised as Australia's Best Place to Work. As an Australian private business, backed by...

  • Taskforce Lead

    2 weeks ago

    Melbourne City Centre, Australia Department of Premier & Cabinet Full time

    About us The Department of Government Services (DGS) was established on 1 January 2023 to improve everyone's experience of doing business and interacting with the Victorian government. We bring important day-to-day services together in one department to make things easy and seamless for Victorians and businesses. We are doing this by connecting and...

  • Operations Manager

    1 week ago

    Melbourne City Centre, Australia Monash University Full time

    **The Opportunity** The Operations Manager leads the CWC Operations function at Climateworks to ensure seamless delivery of Climateworks business operations, governance, HR, facilities, administrative operations and other support functions. With a people focused approach to continuous improvement, the Operations Manager leads the business operations team to...

  • Change Lead

    3 weeks ago

    Melbourne City Centre, Australia HAYS Full time

    Well established Financial Institution is looking for an experienced Senior Change Lead **Your new company** You will be part of a major Australian Financial Services and Banking Firm, operating primarily in retail banking. This role is based in Melbourne CBD, Docklands. **Your new role/Skills and Qualifications** As a Senior Change Lead, you will: -...

  • Guidance Lead

    3 weeks ago

    Melbourne City Centre, Australia Energy Safe Victoria Full time

    Our purpose is to keep Victorians energy safe and ensure energy is used confidently. Through education, regulation and enforcement, we work to ensure that energy safety, supply and efficiency are a priority in Victoria and something our customers can be confident in. Our people come from a wide range of professions with diverse skills and experience driving...

  • Finance Lead

    3 weeks ago

    Melbourne City Centre, Australia UGL Limited Full time

    **About Us** UGL is well-known and respected for providing end-to-end engineering, construction and maintenance services within, rail and transport, communications and technology systems, oil and gas, power, renewables and resources, water and defence markets. UGL partners with some of the world’s largest blue-chip companies and government agencies,...

  • Gis Lead

    4 weeks ago

    Melbourne City Centre, Australia Suburban Rail Loop Authority Full time

    About the opportunity The GIS Lead role sits within the project's Engineering & Assurance Team, reporting to the Digital Engineering and Asset Lead. This role will support the delivery of the project's digital engineering strategy across the project lifecycle of the Suburban Rail Loop Project. This role will support the leadership team and provide specialist...