Multiple Reportable Incidents Officers

5 months ago


Brisbane, Australia Talent International Full time

**Job Details**:
**Location**

Brisbane

**Salary**

AU$55.24 - AU$60.26 per hour

**Job Type**

Full Time

**Ref**

BBBH103776_1689572632

**Contact**

Samuel Beckett

**Posted**

about 2 hours ago

**Opportunity**

Talent International are currently recruiting for Reportable Incidents Officers at both APS5 & APS6 level to join a Federal Agency.

Initial 6 month hourly rate contracts, paying $55.24 + Super & $60.26 + Super respectively.

This is your opportunity to improve Australia's largest healthcare reform since Medicare and protect our most vulnerable.

**Responsibilities**:

- Contribute to educating and training providers about the NDIS Commission's Reportable Incidents function; identifying incidents, preventing and effectively responding to incidents and educating providers about effective incident management systems.
- Provide expert advice to the Assistant Director and State Director and other senior colleagues in the NDIS Commission about trends, issues, individuals of concern and inadequate investigations by providers, through the assessment and analysis of information gathered during the management of reportable incidents.
- Develop productive working relationships with a large and diverse range of internal and external stakeholders, including other NDIS Commission functions, state and territory counterparts, service providers, and regulatory and law enforcement bodies.
- Supervision, coaching, mentoring and guidance to others and contribute to a learning culture where expertise can be appropriately shared.
- Behave in accordance with the values promoted by the Commission.
- Support the implementation, operation and monitoring of the Reportable Incidents function, consistent with the National Disability Insurance Scheme Act 2013 and Rules.
- Manage a caseload of incident reports, including engaging with providers on complex incidents and escalating incidents for investigation or other action where necessary.
- Monitor incoming reportable incidents to ensure high risk incidents are escalated to be dealt with expeditiously, and escalate any delays or workflow obstacles with line managers and managers.
- Liaise regularly with managers as to the management of caseload

**Requirements**:

- Australian citizenship and ability to secure AGSVA baseline security clearance is mandatory
- Ability to pass Australian federal background checks
- Experience working in a social service portfolio
- The ability to communicate and demonstrate patience and empathy with people from a diverse range of cultures, backgrounds, and barrier
- Well-developed problem-solving skills including the ability to analyse issues independently and draw sound conclusions from available information
- Previous experience in a reportable incidents environment, managing moderately complex incidents affecting the safety and wellbeing of participants to a high standard
- Relevant experience in dispute resolution, mediation or conciliation.
- Knowledge of the issues facing people with disability in the context of their rights, health, safety and wellbeing
- Experience in a regulatory environment
- Relevant experience in dispute resolution, mediation or conciliation
- An understanding of the NDIS Quality and Safeguarding Framework, the NDIS Act 2013

**Apply



  • Brisbane, Australia HAYS Full time

    Join a growing federal government agency to deliver meaningful work. Ongoing training and development. **Your new company** This Federal Government team is responsible for receiving, assessing and resolving concerns regarding national disability services, and are looking for several Complaints and Reportable Incidents Officers to join the Department for an...


  • Brisbane, Queensland, Australia Suncorp Group Full time

    About the RoleThe Critical Incident Manager plays a pivotal role in the day-to-day management of Major Incidents within Suncorp, driving restoration, recovery, and review of critical incidents based on best practices within an ITIL Framework.Key ResponsibilitiesInitiate the critical incident management process when a high-impact incident has been...


  • Brisbane, Queensland, Australia Suncorp Group Full time

    About the RoleThe Critical Incident Manager plays a pivotal role in the day-to-day management of Major Incidents within Suncorp, driving restoration, recovery, and review of critical incidents based on best practices within an ITIL Framework.Key ResponsibilitiesInitiate the critical incident management process when a high-impact incident has been...

  • Reporting Officer

    3 days ago


    Brisbane, Australia Rheinmetall Defence Australia Pty Ltd Full time

    **Reporting Officer** **Rheinmetall Defence Australia Pty Ltd in Brisbane** - Rheinmetall - / - **Reporting Officer** - Ref.Nr.: - **AU02067** -: - Contract Type: - **Permanent Full-Time** WHAT WE ARE LOOKING FOR **About the Team** Located at MILVEHCOE in Redbank, Ipswich, the Project Management Office team is responsible for guiding the successful...


  • Brisbane, Australia BOEING Full time

    At Boeing, we innovate and collaborate to make the world a better place. From the seabed to outer space, you can contribute to work that matters with a company where diversity, equity and inclusion are shared values. We’re committed to fostering an environment for every teammate that’s welcoming, respectful and inclusive, with great opportunity for...

  • Reporting Officer

    2 days ago


    Brisbane, Australia Rheinmetall Defence Australia Pty Ltd | Brisbane Full time

    Reporting Officer Rheinmetall Defence Australia Pty Ltd in Brisbane Rheinmetall  /  Reporting Officer Ref. no.:  AU02067 :  Contract Type:  Permanent Full-TimeshareOntwitter shareOnlinkedIn shareOnxing WHAT WE ARE LOOKING FORAbout the Team...


  • Brisbane, Australia Transport and Main Roads Full time

    As the Principal Project Officer (Incident Response), you will work closely with a wide range of key stakeholders to ensure coordinated responses to cyber incidents. You will support the effective and coordinated delivery of communications and information and continually maintain and improve whole of government incident response plans and processes that span...


  • Brisbane, Australia Ventia Pty Limited Full time

    Situational Incident Response Officer **Date**:6 Sep 2024**Location**:Brisbane, QLD, AU, 4000**Company**:Ventia- An exciting opportunity to join Ventia (placed #3 in the AFR BOSS Best Places to Work - Property, Construction and Transport Sector) as a Situational Incident Response Officer on our Transurban contract. The role provides first response services...

  • Incident Manager

    7 days ago


    Brisbane, Australia HUMANISED GROUP Full time

    **About the Business**: Join a leading technology organization that operates nationally, providing a unique, business-critical service offering. Unlike typical MSPs or consultancies, this business has a solid foundation for growth while maintaining a strong commitment to treating their staff as individuals, not just numbers. Based within 5km of the CBD, this...


  • Brisbane, Australia Suncorp Group Full time

    Brisbane OR Sydney Great time to join as we embrace a maturity uplift within CIM and problem management Perfect for someone with a continuous improvement mindset, really make a difference Hybrid working model, on-call component, supportive and collaborative team We’re never just satisfied with how things are – because we know how things could be. And...

  • Call Centre

    5 months ago


    Brisbane Northern Suburbs, Australia Page Personnel Full time

    Choose part time or full time - Must be available weekends - Penalty rates apply **About Our Client**: At times this can be a highly charged environment, so requiring someone who can stay calm and professional under pressure. Great team and manager, this is an exciting and supportive role. - Answering calls from general public, police, insurance firms and...


  • Brisbane, Australia Cater Care Full time

    **Why work for us**: We have a unique culture that can only be attributed to the people that work for us. - Corporate discounts for travel, health, car hire and retail - Real opportunities to grow and develop - Attractive rosters - meaning more quality time with family and friends - Competitive Remuneration **_All about your role:_** - Cater Care Services...

  • Capability Officer

    5 months ago


    Brisbane, Australia Queensland Fire and Emergency Services Full time

    About us As a department our purpose is to help the community to prevent, prepare for, respond to and recover from the impact of fire and emergency events. Queensland Fire and Emergency Services (QFES) is the primary provider of fire, rescue and emergency management programs and services throughout Queensland. The department encompasses the Fire and Rescue...


  • Brisbane, Australia Department of Employment and Workplace Relations Full time

    APS Level 4 - Brisbane, QLD; Canberra, ACT; Melbourne, VIC; Sydney, NSW. - $75,996 - $81,274 **About the Department of Employment and Workplace Relations** We enable access to quality skills, training and employment services to support Australians find secure work in fair, productive and safe workplaces - supporting individuals and our nation to...


  • Brisbane, Australia LifeWorks Full time

    TELUS Health and LifeWorks have recently come together to leverage the power of technology and our caring cultures to further progress our shared goal of building a healthier and friendlier future for all. As a global-leading health and well-being provider - encompassing physical, mental and financial health - TELUS Health is improving health outcomes for...


  • Brisbane, Australia TROOCOO Pty Ltd Full time

    Permanent and long-term opportunities available! - $83,352 - $88,109 + 12.75% super / $53.91 per hour + 11% super. - Brisbane CBD or North Brisbane Locations. **Troocoo** Troocoo are currently assisting multiple large Queensland State Government Departments recruit for a number of Project Support Officers (AO4). These are exciting opportunities to provide a...

  • Principal Problem

    2 weeks ago


    Brisbane, Australia Queensland Police Service Full time

    Want to make a meaningful difference within your community? With Queensland Police Service's Frontline & Digital Division, you'll join a dynamic team finding innovative solutions which directly contribute to positive community outcomes. The Frontline & Digital Division offers a supportive and people‐focused work environment that supports work‐life...


  • Brisbane, Australia Queensland Health Full time

    **The roles**: Are you passionate about driving successful project delivery? Our first opportunity is within our Delivery Support Services Practice Management team. As a Project Officer, you will assist with the project support and project delivery communities of practice and provide support to enable the successful delivery of practice management services...

  • Busway Safety Officer

    4 months ago


    Brisbane, Australia Transport and Main Roads Full time

    **Accountabilities include**: Busway Monitoring and Incident Management - Takes a lead role in the management of incidents (including critical incidents) on the busway either on the ground or from the Busway Operation Centre (BOC) including: - Assessing the priority of incidents in the event of multiple events. - Determining the appropriate critical...


  • Brisbane, Australia LifeWorks Full time

    TELUS Santé et LifeWorks se sont récemment associés pour tirer parti de la puissance de la technologie et de nos cultures bienveillantes afin de faire progresser notre objectif commun de bâtir un meilleur avenir plus sain pour tous. En tant que chef de file mondial des services de santé et de bien-être - englobant la santé physique, mentale et...