Assistant Store Manager

1 month ago

Sydney, Australia Mejuri Full time

Mejuri is the category-defining fine jewelry brand redefining luxury, your way. Feeling disconnected from an industry that typically markets to men, co-founder and CEO Noura Sakkijha leveraged her learnings as a third-generation jeweler to rethink the way women purchase jewelry—for themselves. In only seven years, and with a team of over 75% women, Mejuri has shipped over one million orders and opened retail stores across the globe, all while introducing new products weekly.

As part of Noura's original vision to empower women to invest in themselves, the brand launched the Empowerment Fund to support underrepresented women and non-binary individuals with the tools to empower themselves. Mejuri continues to reach new customers through exciting community initiatives and expansion into international markets, such as the UK, Australia and Germany.

We are a team of retailers, creatives, technologists and strategists, and we are looking for someone special to join our team.

**The Role**:
The Assistant Store Manager is a dynamic individual with an entrepreneurial mindset, exceptional customer service skills and a passion for leading and coaching teams. In supporting the Store Manager, the Assistant Store Manager is second in command and has a tremendous impact on driving growth and achieving the KPI's, providing the best in class customer service experience for our dear clients, supporting talent acquisition & development activities, visual merchandising, and operations, while demonstrating the Mejuri core values. You will play an important part in developing a retail environment that is deeply focused around our clients and set the foundation for our sales culture. You are obsessed with every detail when it comes to the customer journey and excel in data-driven decision making.

**Customer Experience**:

- Improve the quality of the in-store customer experience by communicating and training staff on Mejuri's Steps of Selling, fostering relationships through the Mejuri Brand story.
- Provide in-store coaching to staff, working alongside them to demonstrate best practices in hosting, customer service and product knowledge.
- Champion an OMNI business mentality, continuously seeking opportunities to remove barriers to purchase and friction points for customers.
- Partner with marketing & store services team to conceptualize in-store activations, and partnerships, that speak to our community and enhance the customer experience. Host 1 event at your store per quarter.
- Be the voice of the customer, ensuring insights and opportunities to improve brand, product and services are communicated back to Mejuri HQ as needed.
- Promptly respond to and escalate any customer complaints.

**Leadership**:

- Assist the Store Manager in hiring, coaching, and developing a service-minded and high performing team
- Build and promote strong collaborative relationships in your market and HQ
- Create and participate in new hire onboarding activities for team members, ensuring a high standard for delivery
- Support a performance culture of ownership, continuous improvement and goal achievement
- Clearly communicate expected standards and demonstrate desired behaviours. Lead by example
- Assist Store Manager in monitoring Employee Relations related matters, fostering a positive work environment
- Manage employee turnover by contributing to a positive, harmonious and stimulating work environment that builds engagement
- Embed the Mejuri values into the team's daily activities

**Sales**:

- Maximize results and achievement of Key Performance Indicators (KPIs), by driving own performance as well as the performance and engagement of the team
- Set and communicate sales and productivity goals for the team, track store's performance at all times and achieve sales through teamwork
- Drive business through clienteling, sourcing new customers, and fostering ongoing productive relationships with customers
- Review weekly and monthly sales and product performance data taking action to improve sales performance
- Review space productivity data and take action to maximize productivity and sales performance
- Gather insights from customers, communicating them to HQ
- Support in store marketing and promotional initiatives at a high standard and communicate cross functionally

**Operations**:

- Supporting maintenance of visual and operational standards with the leadership team
- Support in managing time off requests and scheduling
- Manage all office and cleaning supply inventory, placing orders as needed via our supply vendor.
- Complete all necessary documentation for Write Offs, monitoring reasons and taking action to reduce Write Off's where possible
- Manage team to prepare for and conduct stock-takes in a timely and effective manner
- Report any issues within the store to the Head Office including maintenance, cleaning and safety issues.
- Manage security of store, products and team, raising any issues with Head Office

**Visual Merchandisi

  • Empowering Assistant Store Manager

    3 weeks ago

    Sydney, New South Wales, Australia Assistant Store Manager Full time

    About UsAt Hanes Brands Australasia, we pride ourselves on a supportive and inclusive culture, as well as our commitment to creating good impact on our community & planet.We believe that everyone should have equal access to opportunities – including education, healthcare and employment. We're looking for a driven and enthusiastic Assistant Store Manager to...

  • Assistant Store Manager Opportunity

    4 weeks ago

    Sydney, New South Wales, Australia Assistant Store Manager Full time

    Our purpose of creating the fabric of a better life for our People and Planet is at the heart of everything we do. We believe that everyone should have equal access to opportunities – including education, healthcare and employment.We are seeking an experienced Assistant Store Manager to join our team at Bras N Things Bondi Junction Store. As a key member...

  • Assisting Store Manager Position for Lingerie Retail

    3 weeks ago

    Sydney, New South Wales, Australia Assistant Store Manager Full time

    At Bras N Things, we're seeking a motivated and enthusiastic Assistant Store Manager to join our team at the Bondi Junction store. This is a full-time position working 38 hours per week across a Sunday to Thursday roster.About the CompanyWe're Australia's favourite playground for lingerie lovers, with over 200 stores across Australia, New Zealand, South...

  • Assistant Store Manager

    6 months ago

    Sydney, Australia ARC'TERYX GALERIES BRAND STORE Full time

    Your Opportunity at ARC’TERYX:You lead a team, in partnership with your Store Manager, that delivers best in class guest experiences, building connections and committing to bold objectives both in-store and in our communities. You provide the highest level of guest experience with a passionate, talented group of product guides. You are responsible for...

  • Assistant Store Manager

    2 months ago

    Sydney, New South Wales, Australia ARC'TERYX GALERIES BRAND STORE Full time

    Lead a Team and Deliver Exceptional Guest ExperiencesAt ARC'TERYX GALERIES BRAND STORE, we're seeking a dynamic and experienced Assistant Store Manager to lead our team and deliver best-in-class guest experiences. As a key member of our leadership team, you'll be responsible for creating a brand experience and developing a team in alignment with our...

  • Store Manager

    6 months ago

    Sydney, Australia Hero Sushi Manager Full time

    Hero Sushi is an authentic sushi takeaway, restaurant located in Australia. We are looking for a full time manager. We are seeking someone who has experienced in sushi making, hospitality and reliable, punctual, outgoing. Someone who can work with nice smile and good attitude. Job description - Location: North Sydney-Chatswood area / Sydney CBD -...

  • Second Incharge Store Manager

    6 months ago

    Sydney, Australia Hero Sushi Manager Full time

    Hero Sushi is an authentic sushi takeaway, restaurant located in Australia. We are looking for a full time manager. We are seeking someone who has experienced in sushi making, hospitality and reliable, punctual, outgoing. Someone who can work with nice smile and good attitude. Job description - Location: SYDNEY NSW 2000 - Position: Full time - Second...

  • Glue Store Manager

    6 months ago

    Sydney, Australia Glue Store Full time

    Part of the Accent Portfolio of brands,Glue Store is the original ‘House of Brands’ premium retailer. We exist to deliver on-trend clothing, shoes and accessories from an aspirational brand assortment that empowers individuals to be fashion leaders and live their lifestyle. We do this by curating the ultimate edit of global street, fashion and sports...

  • Glue Store Manager

    6 months ago

    Sydney, Australia Glue Store Full time

    **About Us**: Part of the Accent Portfolio of brands, Glue Store is the original ‘House of Brands’ premium retailer. We exist to deliver on-trend clothing, shoes and accessories from an aspirational brand assortment that empowers individuals to be fashion leaders and live their lifestyle. We do this by curating the ultimate edit of global street, fashion...

  • Sales Consultant

    4 weeks ago

    Sydney, New South Wales, Australia SABA - Store Full time

    OverviewSABA is a renowned Australian fashion brand that has been delivering affordable luxury and modern simplicity since 1965. As a leader in the industry, we are committed to providing exceptional customer experiences and maintaining the highest levels of store presentation.About the RoleThis part-time Sales Consultant position is an exciting opportunity...

  • Sales Consultant

    4 weeks ago

    Sydney, New South Wales, Australia SPORTSCRAFT - Store Full time

    Unlock a Career in FashionAn iconic Australian brand, Sportscraft is seeking energetic and motivated Sales Consultants to join our team across the Eastern Suburbs Stores.About UsA leader in the Australian fashion industry, APG & Co designs and manages Sportscraft, SABA and JAG. We have curated, grown and evolved these brands to be at the forefront of...

  • Part Time Sales Style Consultant

    4 weeks ago

    Sydney, New South Wales, Australia SABA - Store Full time

    A fashion-forward opportunity awaits at SABA QVB Store!About SABAAs a leader in the Australian fashion industry, SABA has been delivering affordable luxury and modern simplicity since 1965. Renowned for its superior tailoring, iconic outwear, elevated staples, and ready-to-wear capsules, SABA is an optimistic and positive brand that continues to produce...

  • Seasonal Sales Assistant

    2 months ago

    Sydney, Australia Glue Store Full time

    Part of the Accent Portfolio of brands,Glue Store is the original ‘House of Brands’ premium retailer. We exist to deliver on-trend clothing, shoes and accessories from an aspirational brand assortment that empowers individuals to be fashion leaders and live their lifestyle. We do this by curating the ultimate edit of global street, fashion and sports...

  • Seasonal Sales Assistant

    2 months ago

    Sydney, Australia GLUE STORE Full time

    Glue Store are looking for Seasonal Sales Assistants to join the team at our Sydney CBD Stores!  The Role & Responsibilities:As Sales Supervisor, your core mission is to provide memorable and unrivaled customer experiences to each and every person that walks through the door. Glue Store Seasonal Sales Assistants are responsible for the following: Always...

  • Assistant Store Manager

    7 months ago

    Sydney, Australia Jivaro Full time

    Competitive Salary - Bonus Structure - Fun & dynamic team structure Our client are seeking motivated and experienced Assistant Store Managers to join their retail team. As an Assistant Store Manager, you will play a vital role in ensuring the overall success of our store operations, delivering exceptional customer service, and driving sales...

  • Assistant Store Manager

    2 months ago

    Sydney, Australia Baxi Enterprises Pty Ltd Full time

    **Assistant Store Manager** **The Role**: Reporting to the Store Manager, the Assistant Store Manager will work in partnership with them to lead, drive, develop and inspire your team to achieve overall success. You will support the Store Manager by sharing responsibility and accountability of your store and be willing to dive head-first in every aspect of...

  • Assistant Store Manager

    1 month ago

    Sydney, New South Wales, Australia Management Full time

    Role Summary:As Assistant Store Manager at OTR, you will be responsible for assisting with the day-to-day operations of our stores.Your key responsibilities will include:Providing exceptional customer service and ensuring a positive store experience for our guestsAssisting with team training and development to drive sales growth and improve store...

  • Assistant Store Manager

    3 months ago

    Sydney, Australia IIQAF Full time

    As an Assistant Store Manager, you will play a vital role in supporting the Store Manager in the overall operations of our retail outlet. Your primary responsibility will be to assist in managing daily store activities, ensuring that the highest standards of customer service and operational efficiency are upheld. This position requires a proactive individual...

  • Assistant Store Manager

    6 months ago

    Sydney, Australia LLS Australia Full time

    **Job Summary** We are seeking a dedicated and experienced Assistant Store Manager to join our team in a **trade tools retail environment**. This role will support the Store Manager in overseeing the daily operations of the store, ensuring maximum sales and profitability through merchandise, inventory, expense control, human resources management, and...

  • Store Leadership Manager

    4 weeks ago

    Sydney, New South Wales, Australia ARC'TERYX BONDI JUNCTION BRAND STORE Full time

    About UsAt ARC'TERYX BONDI JUNCTION BRAND STORE, we embody the spirit of adventure and innovation. Our company culture is built on a shared passion for the outdoors and a commitment to excellence in all that we do.Role SummaryWe are seeking an exceptional Store Lead to join our team at ARC'TERYX BONDI JUNCTION BRAND STORE. As a key member of our...