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Assistant Manager

1 month ago

Canberra, Australia Victory Offices Full time

**Who Are We?**

Victory Offices is the provider of unique premium workspaces, business lounges, meeting rooms and events spaces for our clients. We are industry leaders who continue to set the benchmark in flexible and sustainable workspace solutions as we build an experience, create value, and support our clients’ businesses as they grow.

**Diversity Statement**

At Victory, we refer to ourselves as Team Members, not employees. We have a sense of belonging, and the space to show our authenticity. We challenge ourselves, learn every day, and we dare to leave our comfort zones. Each of us contributes and makes an impact in our overall success. We our empowered by our differences, our varied experiences, and our shared commitment for ‘Exceeding the Benchmark’, always.

**Sustainability**

We function in an environmentally friendly manner, in accordance with Green office policies and procedures, including collaboration through electronic tools, paper-less procedures, operating in buildings with strong NABERS ratings, and utilising efficient infrastructure.

**Social Impact**

We are proud supporters of the National Breast Cancer Foundation (NBCF). We have donated over $150,000 to NBCF as a part of our ongoing monthly donations. We also offer 5 days of paid volunteering leave to every team member, so they can add value to their local communities.

**This Role Will Appeal To Those Who Have**
- Exceptional Customer Service experience
- Team management experience
- Planning and Organisation skills
- Problem Solving skills
- Communication and interpersonal skills
- High proficiency in word processing programs

**What’s In It For YOU?**
- Flexible and modern workspace
- Sponsorship of your post-graduation and other studies
- Health and Wellness Program with lots of discounts
- 5 days’ paid Volunteering leave per year
- Flexible Work Arrangement Program
- Annual staff conference and Christmas party
- Launch parties and networking events
- A very special Milestone Reward on your 5-year anniversary
- Birthday cakes (or even burgers if you like) every year
- Unlimited tea and coffee

**What Can You Offer In Return?**
- Ensure our 6 Star Service standards are met
- Assist and support the Manager with client requests and enquiries
- Provide administrative support
- Assist with recruitment, staffing, induction, onboarding, training, leave management and performance management of the team
- Monitor team performance and refer any areas for attention to the Manager
- Provide direction and guidance to the team

If you feel that this challenge and opportunity is right for you then APPLY TODAY

**Job Types**: Full-time, Permanent

**Salary**: $60,000.00 per year

**Benefits**:

- Employee discount
- Employee mentoring program
- Free drinks
- Free food
- Gym membership
- Health insurance
- Paid volunteer leave
- Professional development assistance
- Referral program

Schedule:

- 8 hour shift
- Fixed shift
- Monday to Friday
- No weekends

Supplemental pay types:

- Commission
- Overtime pay

COVID-19 considerations:
We adhere to all COVID-related rules and restrictions.

Ability to commute/relocate:

- Canberra ACT: Reliably commute or planning to relocate before starting work (preferred)

Application Question(s):

- Do you have customer service experience?
- What is your notice period?

Work Authorisation:

- Australia (preferred)