Contact Centre Operators

This role is a key member of the Assisted Channel (AC) Contact Centre Management Team, responsible for driving effective and efficient operations.The Operational Excellence Manager will lead the team in optimising operational capacity planning, ensuring an effective environment where all risk requirements are met. This includes ownership of agent...

eSafety's purpose is to help safeguard Australians at risk from online harms and to promote safer, more positive online experiences. eSafety leads and co-ordinates online safety efforts across Commonwealth departments, authorities and agencies and engages with key online safety stakeholders. It has a broad remit which includes administering complaint schemes...

**_Full-time permanent opportunity to lead, coach and support a contact centre team in a dynamic environment _**: - **_Continue to build your leadership qualities and skills within a collaborative supportive team_** **About the Role** The Contact Centre Lead coordinates and implements contact centre operations across multiple electoral processes in order...

About UsAt ING, we strive to make life simpler and more meaningful for everyone who banks with us, works with us, and the community at large.We value individuality and have created a culture that is fun, friendly, and supportive – it's a place where you can be yourself and make the most of your skills.Our team gives people the freedom to think differently,...

**_Permanent full-time position with attractive salary _**: - **_Supportive and collaborative team environment _**: - **_Help deliver a democratic process in the state of New South Wales and make a real impact!_** **About the Role** The Contact Centre Officer supports the Contact Centre Lead to coordinate and implement contact centre operations across...

Location: - Sydney- Job Type: - Permanent- Salary: - $230000 - $260000 per annum, Benefits: Bonuses + Car Space- Contact: - Ben Maurer- Fast paced, multi-site Call Centre leadership role, large Inside Sales team - High growth, fast paced professional services & SaaS, SME focus - Strategic leadership driving operational growth & daily cadence **The...

Job DescriptionAbout the OpportunityWe are seeking an experienced Operations Excellence Manager to join our team in ensuring the efficient day-to-day functioning of our healthdirect services. Reporting to the Service Manager, Health Information and Advice Service (HIAS), you will work closely with associated HIAS service teams to refine and triage...

At The Travel Corporation, we're looking for a seasoned professional to take on the role of Senior Manager of Customer Experience and Contact Centre Operations.The ideal candidate will possess excellent leadership skills, with a proven track record of driving sales revenue and delivering exceptional customer experiences.About the RoleWe are seeking a...

As the Contact Centre Manager, you will lead and empower our frontline team, fostering adaptability and strong stakeholder relationships. This dynamic role is crucial for Bupa and Health Services programs, involves overseeing administration, processing tasks, and ensuring operational efficiency. As the manager you will collaborate with the Leadership team...

Join us as a Contact Centre Manager, Collections supporting Challenger Mortgage Management based in SydneyChallenger Mortgage Management (CMM) is at the forefront of mortgage servicing, leveraging cutting-edge technology on a best-in-class Salesforce platform to manage diverse mortgage portfolios for our investors.As we continue to grow, we are seeking an...

Challenger Limited is an ASX-listed investment management firm managing $127 billion in assets (as at 30 June 2024). Life with us is fast moving and always exciting. Together we’re driving to deliver our vision to provide our customers with financial security for a better retirement._ - We achieve this goal by providing a work environment where people from...

**We’re powered by purpose** Mable is an online platform connecting Australians looking for disability and aged care support to independent support workers. Since 2014, we’ve been helping our community live their kind of independence, and today we’re one of Australia's largest and fastest growing healthtech platforms. We have been recognised in...

Contact Centre Team Leader for Local Council | Monday-Friday | $53.73 p/h + Super | Parramatta **Your new company** Work as a Contact Centre Team Leader for your Local Council. **Your new role** - Actively lead, supervise, coach and develop Contact Centre staff to ensure all services are delivered to a high standard - Monitor and review day-to-day...

**Job Title:** Contact Centre Solutions Designer**Company Overview:M&T Resources is a nationally recognised employer seeking an experienced Solutions Architect – Contact Centre to join their Architecture team. This is an opportunity to shape customer experiences while working on projects that define the future of customer interaction...

Client Services Administrator/Contact Centre Administrator **Description** The Contact Centre Administrator is responsible for being the first point of contact for a range of superannuation and retirement inquiries, including technical support and fund product information in a professional and customer focused manner. This includes: - Provision of high...

Contact Centre Analyst & Insights **Your new role with Bendigo Bank is just a few clicks away.** Position Description: PD - Customer Contact Analyst & Insights September 2024.pdf Customer Contact interacts with more than 1million customers every year. This division represents the highest volume of customer contact presently, with a view that the business...

**Company Overview** Way back in '62 one guy had a dream: to show young travellers the world and change their lives in doing so. Over 60 years later and we've perfected the secret formula. One of the most important things we've learnt along the way is to do things with passion or not at all. As Global Contiki Contact Centre Manager you will work with the...

**Description** The Contact Centre Administrator is responsible for being the first point of contact for a range of superannuation and retirement inquiries, including technical support and fund product information in a professional and customer focused manner. This includes: - Provision of high quality inbound and outbound client contact to existing...

Location: - Sydney - Employment Type: - Full-Time Permanent- Department: - Digital - Customer Contact Team 2**WHY WORK FOR PICKLES** - Join a close-knit and friendly team with a supportive Supervisor. - Virtual training and development provided. **ABOUT THE ROLE** We are looking for a collaborative customer service superstar to join our Customer Contact...

Hamilton Island Contact Centre Sales Agents are responsible for accommodation, package tours and ancillary sales via phone, email, online chat within a contact centre environment. The purpose of this role is to provide our customers with expert advice regarding accommodation and ancillary services on Hamilton Island and tailoring a unique experience for...