General Manager

1 week ago


Sydney Central Business District, Australia HCF Full time

**The role**

Lead the successful end to end cross functional delivery of our 2025 transformation, a multi-year transformation program focused on uncommon care, change leadership with growth and sustainability. This role will be a key enabler of the transformation cross functional workstreams whilst also operating within the transformational governance providing thought leadership with business insights, Technology capabilities to enable overall business outcomes with strong understanding of emerging trends across multiple functions to ensure a successful execution of the strategy 2025. This role will lead a team of Project Managers and Program Managers.

**Key Responsibilities**:

- Devise and implement new and innovative strategies in collaboration with the CIO, Divisional Sponsors, Community leads and Chapter Leads to deliver upon company objectives through
- Utilising the Transformation Agile delivery principles and approach in close alignment with enterprise strategic objectives and architecture principals
- Continuous connected transformation with the clear know how of the integrated business and technology enabling business outcomes to better meet needs of our members and respond faster to emerging needs and opportunities
- Maintaining awareness of external environment (thought leadership) to research and identify new opportunities and ensure the Transformation is fit for purpose for the organisation
- Taking the adaptive approach of maximising the disruptive trends to align to continuous innovation taking to next levels of transformation for HCF
- Accountability for the successful delivery of the transformation to meet company objectives through
- Leading the teams through complex cross functional dependencies and synergies with clear decisive approach
- Capabilities available cross functionally including the platforms and knowledge to build outstanding Uncommon Care experiences for our members.
- Agile ways of working and leadership of high performing teams so transformation teams can spend more time on what matters - helping members through the agreed goals
- Management of the Transformation agreed run rates, approved budgets, including estimation, funding, expense optimisation, alignment of resourcing and tracking across programs of work
- Security first mindset across all portfolio and program deliveries
- Digital Ecosystem focus of end to end extending beyond core across entire digital ecosystem, platforms, agile ways of working, integration with people and member experiences

**Qualifications and Skills**:

- Experience and proven record in delivery large scale transformation (over $180M)
- Extensive management and leadership experience, consistently displaying integrity, courage, respect for self and others and striving for excellence in a complex technology environment.
- A proven record of achievement and innovation in people management and leadership in a dynamic environment, resulting in high levels of engagement, accountability and sound decision making.
- Demonstrated organisational and budget management skills with the ability to respond to changing priorities and managing competing deadlines
- Well developed written and oral communication skills, including presentation skills, and the ability to explain complex processes to both technical and non-technical stakeholders
- Proven experience and achievement in the end to end management of transformation programs at scale
- Proven experience in procurement and negotiations for successful outcomes
- In depth knowledge of the business processes and functions in a corporate setting
- Proven experience in Vendor and Partner management
- In depth industry knowledge of Private Health Insurance and Life Insurance

**About HCF**

At HCF, our purpose is to bring our human touch to healthcare. Since 1932 we’ve been putting our members and their health first. As Australia’s largest not-for-profit health fund, we cover over 1.7 million members with health, life, travel and pet insurance and our vision is to make healthcare understandable, affordable, high quality and member centric.

**Culture**

Working in the health insurance industry, we know how important it is to prioritise the wellbeing of our own people. We’re all about creating a fantastic people experience, guided by our values, so that we can in turn better deliver for our members. We work with our people to create a work experience that is inclusive, supportive, safe and respectful so we can do the best for our members.

Come and join our HCF team

**Benefits**
- Up to 50% discount on health cover, pet & travel insurance
- Flexible work arrangements
- Family & Friends day
- Organisational wide Recognition & Rewards program
- Generous Parental Leave Scheme
- Numerous Health & Wellbeing Initiatives

**A career with us - How to Apply**
- Health insurance


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