General Manager, Strategic Delivery

5 months ago

Sydney Central Business District, Australia icare NSW Full time

**Sydney**

Oversee the day-to-day operational activities of Risk and Governance, ensuring that systems, services, and infrastructure work reliably and securely
- Lead and execute the Risk & Governance function’s strategic plan and direction
- Corporate wellbeing program with subsidised gym membership
- Hybrid working environment, competitive remuneration

**About the Role**

The General Manager, Strategic Delivery & Operations will proactively lead and execute on the function’s strategic plan and direction. The role will oversee the day-to-day operational activities of the Risk and Governance function, ensuring that systems, services, and infrastructure work reliably and securely. This role will be accountable for leading teams that manage and maintain compliance operations, records management, systems reporting and insights, frameworks and policies, and strategy and governance.

This is a significant leadership role within icare, reporting to the Group Executive, Risk and Governance, and requires the ability to think and plan to a three-year horizon with an understanding of the risks of their decision making and the lasting impacts it may have on icare.

**Benefits**
- A corporate wellbeing program with subsidised gym membership, free flu vaccinations and health check programs
- Comprehensive learning and development support aligned to icare’s Core Capabilities.
- Our People Awards - On-the-spot Recognition, Quarterly Values Awards & Our People Annual Awards
- Access to our Employee Assistance Program

**Duties**

It’s an exciting time at icare where no two days are the same; as a **General Manager, Strategic Delivery & Operations **you will:

- Collaborate with peers and internal stakeholders, monitor current claims team performance and ensure that quality assurance and complaint / review processes are effectively managed
- Ensure the alignment with the icare enterprise strategy and the Risk and Governance Strategy and work with the Risk and Governance Leadership Team to drive the achievement of that strategy as a cohesive team.
- Oversee the provision of strategic advice and guidance relating to the management and operations of GIPA, Privacy and right to information related complaints.
- Ensure the effective management and control of operational aspects relating to the organisation’s statutory responsibilities under the Privacy, Health and GIPA legislation.
- Support icare to comply with regulatory and legislative notices effectively and efficiently.
- Provide leadership and direction on the enterprise records and information management strategy and roadmap.
- Oversee the second line assurance activities, which provide monitoring and evidence-based assurance on the design and operating effectiveness of the enterprise Risk and Compliance Management Frameworks and other enterprise policies and activities.

**Skills & Experience**
- Tertiary qualifications in a relevant business discipline and skills acquired through extensive practical experience
- 8+ years’ experience in Risk Management, Compliance and/or Operations, leading these functions within Financial Services or a large government agency.
- Extensive experience in an operations, governance, risk management, compliance within an insurance, corporate or commercially driven public sector environment.
- Extensive experience in successfully building rapport and influence at all levels from front-line to Board members.
- Experience in a role operating in a fast-paced environment with significant competing priorities, a decentralised leadership model and dealing with ambiguity.
- Extensive experience in developing strong risk management and compliance strategies and frameworks whilst creating and maintaining strong partnerships with executives to drive results throughout the business.
- Proven experience in developing strategy in relation to Risk and Governance both with a short-term horizon and a long-term horizon.
- Proven experience in managing a team to deadlines and providing operational support to ensure the enterprise complies with all regulatory reporting requirements and has shown the ability to provide effective reporting to the Board and Executive Team.

**Culture**

We know our strength comes from the diversity of our people and would encourage people with different experiences and backgrounds to apply. We are committed to our people’s development so the people of NSW can thrive.

**About the Company**

We care for the people of NSW, building confidence and trust so our communities can thrive. We make the complex simple, so our schemes deliver better outcomes for people and communities. Whether a person is severely injured in the workplace or on our roads, icare supports their long-term care needs to improve quality of life, including helping people return to work.
- For more information about icare visit our website
- **icare operates a direct sourcing model so no agency introductions will be accepted**:

- We are a Circle Back

  • Executive General Manager, Strategic Delivery

    6 months ago

    Sydney, Australia Cover-More Full time

    **Description**: Shape the future of our business through strategic delivery. Cover-More Group helps people travel safely across the globe every day. We are there at every step of a traveller’s journey, to keep them safe and help them out if something goes wrong. We are committed to providing reliable, fast, flexible and bespoke services for our customers...

  • Technical Delivery Manager

    5 months ago

    Sydney Central Business District, Australia EML Full time

    **Technical Delivery Manager**: NSW - Sydney CBD Information Technology Full Time **WHY EML?** At EML we share a common purpose of helping people get their lives back. We are committed to having the lowest caseloads in the industry, and therefore have a number of opportunities available in our claims teams. We truly support each other and offer...

  • Head of IT Delivery Management

    5 months ago

    Sydney Central Business District, Australia icare NSW Full time

    Large scale Multiple program deliveries concurrently in the enterprise & business critical areas. - Agile software delivery practices and governance. - Permanent Opportunity, Kent St CBD Sydney/Parramatta & Hybrid Work option **About the Role** This role is responsible for the end-to-end delivery of technical solutions which includes technical...

  • Head of General Lines Transformation

    5 months ago

    Sydney Central Business District, Australia icare NSW Full time

    Join a passionate, engaging team - Fixed-term role, Wynyard office location - Hybrid working environment, competitive salary We care for the people of NSW, building confidence and trust so our communities can thrive. We make the complex simple, so our schemes deliver better outcomes for people and communities. Whether a person is severely injured in the...

  • Strategic Communications and Marketing Manager

    6 months ago

    Sydney Central Business District, Australia HAYS Full time

    Strategic Communications & Marketing Manager - Fixed term **Your new company** Our client is currently on the hunt for a Marketing and Communications Manager to join their team until December with view to go permanent! They are a national education evidence body with their main aim being to generate and distribute research to all state and territories on...

  • Strategic Delivery Manager

    2 months ago

    Sydney, Australia Energy Corporation of NSW Full time

    Join us in driving impactful change by transforming the NSW electricity system!_ **Lead the implementation of the Network Infrastructure Strategy to providing 20 year blue print for the transformation of the NSW electricity system** - **Ongoing full time role at 35 hours per week + flex time**: - **Sydney or NSW location by negotiation**: - **Hybrid...

  • A08 Delivery Manager

    5 months ago

    Brisbane Central Business District, Australia Davidson Group Services Full time

    **About the Company** Davidson are currently working with a state government client who are seeking an experienced Delivery Manager to work within their Investment & Financial Services portfolio. The Investment & Financial Services portfolio delivers professional financial services to customer and corporate functions. In relation to service delivery to...

  • General Manager

    5 months ago

    Brisbane Central Business District, Australia HAYS Full time

    Join a non-for-profit organisation based in Brisbane **Your new company** **Your new role** Your new role as General Manager will involve - Delivering high quality business strategies and plans for the department ensuring their alignment with the short-term and long-term objectives of the organisation - Provide strong and clear leadership in the education...

  • Delivery Executive Manager

    6 months ago

    Sydney Central Business District, Australia Ayan Infotech Full time

    Ayan Infotech has an exciting initial 6-month contract opportunity for an Executive Delivery Manager, SAP, in Sydney. This contract will provide the opportunity to work in a large-scale enterprise IT environment with a highly experience and competent global IT delivery team. Our client invests millions of dollars in their IT environment, which will allow...

  • Strategic Brand Campaign Manager

    3 weeks ago

    Sydney, New South Wales, Australia AMP - General Full time

    Job Title: Brand Campaign ManagerAbout the RoleWe are seeking a highly skilled Brand Campaign Manager to join our team at AMP - General.In this role, you will be responsible for developing and executing strategic marketing campaigns to drive brand awareness and customer engagement.Develop and manage brand marketing campaigns from end-to-end, ensuring smooth...

  • P&C Strategic Business Partner

    6 months ago

    Sydney Central Business District, Australia Lendlease Full time

    Lendlease is a globally integrated real estate and investment group with core expertise in shaping cities and creating strong and connected communities. We were founded with an ambition to make a positive social, economic and environmental impact in everything we do. We create award-winning urban precincts, retail precincts and workplaces to the highest...

  • Data Quality Delivery Manager

    1 week ago

    Sydney, New South Wales, Australia Strategic Planning & Innovation Full time

    We are seeking a skilled Data Quality Delivery Manager to join our Strategic Planning & Innovation team at The Star Entertainment Group.About the RoleThis exciting opportunity involves leading and managing data-driven initiatives from conception through to execution, ensuring data quality and integrity throughout the project lifecycle. You will work closely...

  • Strategic Operations Manager

    6 months ago

    Sydney Central Business District, Australia 4C Recruitment Full time

    Fabulous cause - funding cancer research - Small close-knit team - 4 day week role - work/life balance - hybrid Reporting to the CEO of this niche NFP the Strategic Operations Manager will play a key role in shaping the future strategies for events and programs, lead a team of 5 direct reports as well as execute on day to day operational management...

  • Data Quality Delivery Manager

    2 months ago

    Sydney, Australia Strategic Planning & Innovation Full time

    The Star Entertainment Group (TSEG) is a publicly listed company on the ASX. Our purpose is to create fun at trusted destinations and our aim is to deliver sustainable outcomes for our guests, our Team Members, the communities in which we exist and our shareholders. We do this by providing entertainment, gaming, and leisure experiences in a safe,...

  • ERP Delivery Lead

    6 months ago

    Brisbane Central Business District, Australia Peoplebank Full time

    Location: - Brisbane CBD- Job Type: - Contract- Posted: - 8 minutes ago- Contact: - Mangal Kadam- Discipline: - General IT - Reference: - 257874**About the role** Seeking an ERP Delivery Lead who will manage the end-to-end delivery of ERP small changes and will also manage new ERP initiatives through a scoping and prioritisation process and will champion...

  • Strategic Delivery Manager

    1 month ago

    Sydney, Australia Energy Corporation of NSW Full time

    Join us in driving impactful change by transforming the NSW electricity system!_ **Play a lead role in coordinating, developing and delivering enabling infrastructure projects that support the Government’s plan to transform the NSW energy system into one that is affordable, clean and reliable for everyone** - **Two temporary 4 year full-time roles at 35...

  • Payroll Manager

    6 months ago

    Sydney Central Business District, Australia HCF Full time

    **About the role** The Payroll Manager is responsible for leading and managing the payroll function, developing strategic payroll solutions, ensuring regulatory compliance, and meeting the evolving needs of the business and HCF. Reporting to the Head of Employee Experience, the role involves collaborating with senior leadership and stakeholders in Finance,...

  • Strategic Delivery Lead

    6 months ago

    Sydney, Australia CyberCX Full time

    Work with industry leaders - Hybrid work arrangements - Work in a dynamic, independent environment CyberCX is Australia’s leading independent cyber security consultancy organisation. To continue delivering a world-class service to our clients, we are looking for a passionate Strategic Delivery Lead to join our Service Delivery team. The Strategic...

  • General Manager

    6 months ago

    Sydney, Australia Maxlife Care Full time

    Hybrid working - HQ based in St Leonards withe Harbour bridge view - Lead multifunctional team - P&L management Maxlife Care is a high-growth, doctor-led disability support service provider working in true partnership with their clients/patients by delivering world-class, bespoke, premium care services. We are on a mission to promote and enhance the...

  • Grants Strategist

    3 months ago

    Sydney, Australia Strategic Grants Full time

    About the role - Join a passionate, dynamic & collaborative team - Build capacity through strategic advice, support & training - Flexible location - Perth, Syd or Melb (other locations considered), WFH Strategic Grants is a mission driven company with the aim of building the capacity of non-profit organisations through the provision of strategic planning,...