Standards, Development

2 weeks ago


Alexandria, Australia AUSactive Full time

**Major Responsibilities**

CE Program Approval Administration
- Undertake set functions for CE program assessments and approvals, inclusive of technical review forms (TRF) assessments
- Communicate effectively with internal and external stakeholders
- Support CEC system evaluation as required

Quality Systems and Industry Standards
- Support the effective operation of the Australian Register of Professionals
- Support effective profiling and dissemination of Industry Standards
- Contribute to the ongoing evaluation processes for standards systems, education, standards and resource dissemination
- Support the development and maintenance of the online education platform and content within

Member Service Support
- Support the customer service team in all forms of communication with members with high-quality member engagement and satisfaction
- Understanding of AUSactive products/services inside and out so that you can answer enquiries
- Maintain accurate and up-to-date customer database Conduct complaint handling processes in accordance with organisation protocols and expectation

Strategic Development
- Contribute proactively to the overall development of AUSactive through ideas and creativity based on industry and health promotion knowledge
- Contribute to the implementation of organisational initiatives to develop and enhance the association’s culture

**Qualifications**

Essential
- Tertiary qualification in Exercise Science, Health Sciences, Business or similar

Desirable
- Certificate IV Training & Assessment (or equivalent)

**Experience**

Essential
- Minimum two years of work experience in the fitness industry
- Education or quality training experience in the fitness/health sector
- Experience developing and maintaining positive and effective relationships with partners and industry
- Demonstrated ability to work independently under broad direction, being able to demonstrate a high level of initiative and planning/organisational skills
- Working with marketing and communications teams
- Experience in working with people with various disabilities
- Experience with utilising learning management systems
- Understanding of the International Exercise of Professional market (skills and services)

**Desirable**
- Experience working with a professional/industry association, or service industry
- Experience in dealing with government health departments, disability service providers, health NGOs and health sector networks

**Salary**: From $55,000.00 per year

Schedule:

- Monday to Friday

Work Location: In person

Application Deadline: 25/08/2023


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