Smb Credit and Fraud Analyst, Afterpay

6 months ago

Melbourne, Australia Afterpay Full time

**Company Description**:

- It all started with an idea at Block in 2013. Initially built to take the pain out of peer-to-peer payments, Cash App has gone from a simple product with a single purpose to a dynamic ecosystem, developing unique financial products, including Afterpay/Clearpay, to provide a better way to send, spend, invest, borrow and save to our 47 million monthly active customers. We want to redefine the world’s relationship with money to make it more relatable, instantly available, and universally accessible.
- Today, Cash App has thousands of employees working globally across office and remote locations, with a culture geared toward innovation, collaboration and impact. We’ve been a distributed team since day one, and many of our roles can be done remotely from the countries where Cash App operates. No matter the location, we tailor our experience to ensure our employees are creative, productive, and happy.
- Check out our locations, benefits, and more at cash.app/careers.

**Qualifications**:
You Will
- Work as a SME in the SMB merchant risk team performing credit and fraud checks for merchants at the stage of Onboarding and Monitoring
- Guide and mentor analysts on the team
- Work on Merchant Risk Policy and Standard Operating Procedures
- Work closely with Operation team managing processes as well as case level escalations and priorities
- Manage relationships with Sales, Operations and Legal teams
- Manage relationships with risk teams based out of other markets to align on best practices and corresponding processes
- Report directly to the Head of APAC for Merchant Risk team

You Have
- 3+ years of experience in Credit and Fraud merchant risk management
- Ability to function in multiple queues covering a variety of tasks with a sense of urgency and follow-through
- Strong problem solving and analysis skills, combined with effective judgment and communication skills
- Ability to learn and make discretionary decisions based on research and judgment
- Desire to work as part of global team and managing strong relationships within and outside Risk organization
- Mandarin language proficiency is a plus

**Additional Information**:
We’re working to build a more inclusive economy where our customers have equal access to opportunity, and we strive to live by these same values in building our workplace. Block is a proud equal opportunity employer. We work hard to evaluate all employees and job applicants consistently, based solely on the core competencies required of the role at hand, and without regard to any legally protected class.

We believe in being fair, and are committed to an inclusive interview experience, including providing reasonable accommodations to disabled applicants throughout the recruitment process. We encourage applicants to share any needed accommodations with their recruiter, who will treat these requests as confidentially as possible. **_Want to learn more about what we’re doing to build a workplace that is fair and square?_**
- Block, Inc. (NYSE: SQ) is a global technology company with a focus on financial services. Made up of Square, Cash App, Spiral, TIDAL, and TBD, we build tools to help more people access the economy. Square helps sellers run and grow their businesses with its integrated ecosystem of commerce solutions, business software, and banking services. With Cash App, anyone can easily send, spend, or invest their money in stocks or Bitcoin. Spiral (formerly Square Crypto) builds and funds free, open-source Bitcoin projects. Artists use TIDAL to help them succeed as entrepreneurs and connect more deeply with fans. TBD is building an open developer platform to make it easier to access Bitcoin and other blockchain technologies without having to go through an institution._

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