Sales Consultant

7 months ago

Holden Hill, Australia Respirico Healthcare Full time

Respirico Healthcare & Scooter World is a South Australian owned and operated business which provides sleep, respiratory and assistive technology products and services. We have a close relationship with SA Health, major & regional hospitals, DVA & NDIS as well as many aged-care facilities and clinics. We have a great reputation as we strive to offer the best service and care when helping patients. Our staff are passionate and love seeing the improvement our products and services make to our patients and customers lives.

At Respirico Healthcare we believe in making the world a more accessible, equitable and inclusive place for all people, focusing on those with disabilities, poor health, and those facing physical or mental challenges. We consider this our core principle that all our decisions are based upon and it is something our entire team is proud of and actively exhibits everyday.

An outstanding career opportunity awaits the right person initially based at our Salisbury Plain branch for a Sleep/CPAP & Respiratory Sales Consultant, experience within the Sleep Health industry or similar industries such as general health, pharmacy, disability, aged care, sales etc. are advantageous but not essential. You may be required to work at other stores across the state from time to time.

**Day-to-day responsibilities include**:

- Retail sales & service
- Invoicing
- Answering internal and external calls
- One-on-one consultations with clients with follow up appointments
- Perform data downloads for customers and forward onto doctors and care providers
- Working as a team
- Product assembly
- Liaise with key clients ie. OTs, Physio, Nurses
- Build strong relationships with hospital teams
- Basic customer training on safe usage of equipment
- Booking appointments and scheduling calendars
- Home & regional visits to palliative and immobile patients
- Set-up clients on CPAP & BIPAP devices
- Ordering & unpacking of stock
- General Administration
- Drive sales and growth of business
- Sterilisation of equipment using specific standards of cleaning
- Liaise with doctors, nurses and hospitals
- Assist with general customer service in mobility equipment if required

All required training will be provided to the successful applicants, a variety of on-the-job training, online training courses, seminars/webinars and required reading will be available depending on the role.

**About You**

You will work as part of a small team of around 50 (and growing) colleagues across 8 stores & clinics around the state. You will work autonomously with clients and also as a team. As Respirico Healthcare is a growing company with three overlapping but separate divisions (Sleep, Respiratory & Assistive Technology) there is opportunity for variety, learning and career growth.

You will be someone who enjoys helping others and interacting with customers and clients, you will be willing to spend the time with clients to find the right option for them. You will perform well under stress, and will relate well to people of all races, all ages and at all levels. You will meet challenges head on and see obstacles as new opportunities.

Flexible opportunities with career development possibilities available for current or former students interested in the health industry, especially those studying Health, Science, Marketing, Pharmacy, Management or related degrees.

**Skills & Experience**
- Flexibility to work Monday-Friday & possibly Saturdays
- Career opportunity with scope for future advancement
- Own transport required
- Car licence required with good driving record
- Police clearance required
- Excellent customer service skills
- Stable work history
- Passionate in achieving targets and helping people
- Competent computer skills
- Confident with excellent communication skills
- NDIS Worker Screening Check (can be completed during induction)
- Demonstrated empathy with elderly, disabled and vulnerable customers
- Accepting of all races, religions etc.
- Reliable, punctual, honest and committed
- Education - at least year 12, and preferably some post-secondary studies but not required
- A background in health, sales, customer service or management preferred but not essential
- Experience with CPAP devices advantageous but not essential
- Yearly flu-shot & Covid-19 vaccination required (SAHealth requirement)

If you would like to be considered for this role please send us your Resume and Cover Letter.

**Job Types**: Full-time, Part-time, Permanent, Casual

Pay: $31.00 - $36.00 per hour

**Benefits**:

- Employee discount
- Profit sharing

Schedule:

- Monday to Friday
- Weekend availability

**Education**:

- High School (Year 9-11) (preferred)

**Experience**:

- Customer Service/Sales: 1 year (preferred)

Licence/Certification:

- Driver Licence (preferred)

Work Authorisation:

- Australia (preferred)

Work Location: In person

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