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Customer Service Officer

5 months ago

Acacia Ridge, Australia Meka Recruitment Pty Ltd Full time

Meka Recruitment is working with a reputable company that supplies to the construction sector. Due to an increase in work, they are looking for a Customer Service Officer to join their team.

Duties will include, but not limited to:

- Answering incoming calls and directing them to the right person or taking orders
- Ensuring that all orders are processed correctly
- Conflict resolution at times
- Providing outstanding customer service and delivering beyond expectations

The ideal person will:

- Have a positive attitude with a strong focus on customer service
- Be a quick learner and want to learn the construction industry
- Ability to think on your feet and provide effective solutions
- A team player that
- Passion for developing within an organisation

What's in it for you?
- Work within an organisation that values their employees
- Have great work/life balance as it is Monday to Friday
- Develop professionally with career advancements

**Job Types**: Full-time, Permanent

**Salary**: $28.00 - $30.00 per hour

Schedule:

- 8 hour shift

Application Question(s):

- Are you confident working with Microsoft Office programs?

**Experience**:

- inbound call centre: 1 year (preferred)
- outbound call centre: 1 year (preferred)
- customer service: 1 year (preferred)

Work Location: In person