Customer Service

4 weeks ago

Rooty Hill, Australia rhrgroup Full time

One55 Fitness offers the largest fitness facilities in Western Sydney located at West HQ. With qualified instructors, weights & equipment, a dedicated 25-metre pool, steam room, sauna, private fitness studios and cafè, One55 is a state-of-the-art Western Sydney Gym.

As a part of the ONE55 team, you can expect to be working amongst a team of fun, friendly and outgoing individuals who are passionate about fitness and overall wellbeing. Our close-knit team enjoy interacting with our customers and feel uplifted in being a part of our members’ healthier lifestyle journey.

**The-day-to-day**:
As the first point of contact at One55, our customer service team provide members with a warm and friendly welcome ensuring a positive and memorable experience. This role is responsible for general reception duties, managing the membership database, assisting with membership sales, preparing Cafe' food and beverage items and ensuring the gym floor is well-presented at all times.

**Our perfect fit**:
Someone who is positive, outgoing and can establish and maintain strong relationships with our team and members. Excellent organisation, attention to detail and time management are essential. This role suits someone who is proficient in Microsoft Office and has experience providing exception customer service (over the phone and face to face).

**The Perks**

Whether you are cooking in our bustling kitchens, supervising from the poolside or standing centre stage, your job should be something you're excited about, engaged in and inspired by. Our Receptionist crew are provided with:

- Casual rate of $31.09p/hr Monday to Friday (evening allowances and weekend penalties apply)
- Complimentary lunch or dinner cooked by a dedicated team of chefs and cooks and served up in our very own staff lounge;
- Ongoing discounts on accommodation, restaurants and sport & recreation programs;
- Free membership with ONE55, so you have NO excuses to miss your workout
- Unlimited career development and professional growth opportunities;
- Free secure parking
- TREAT yourself with our rewards and recognition program
- 24/7 support with Access EAP

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