State Manager QLD/SA

1 week ago

Wollongong, New South Wales, Australia Illawarra Mercury Full time
Overview

Join to apply for the State Manager QLD/SA role at Illawarra Mercury.

WSAudiology is a global leader in the hearing aid industry. Together with our 12,000 colleagues in 130 countries, we invite you to help unlock human potential by bringing back hearing for millions of people around the world. Part of the WSAudiology group, bloom hearing specialists operates a global network of hearing stores equipped with the latest technology and, most importantly, the best people. We have a track record of offering and actively supporting progressive career pathways for our employees to grow and develop in the pathway of their choice.

Location: Queensland and South Australia

Work Arrangement: 60% in local support office and 40% in network supporting clinics and regions.

The role

With a growing business, the newly created State Manager role is an opportunity for a proactive and enthusiastic leader to join our Sales Leadership Team. As State Manager, you will support your region to transform the way Australians experience hearing care. You will lead and mentor Regional Business Managers to ensure effective delivery of commercial goals and drive change with a focus on the customer experience and operational excellence by enhancing clinic sales performance through in‑clinic efficiencies. This role is responsible for driving the region to exceed commercial objectives and targets. Reporting to the Managing Director Retail ANZ, duties include but are not limited to:

  • Driving sales performance (revenue and sales-related cost targets) through the implementation of effective sales plans
  • Delivery of in-clinic efficiencies through prioritization, leadership of others, and corrective action as required
  • People management, development, and communication to achieve alignment, clarity, recognition, and performance
  • Integration of the Retail Customer Journey and Value Proposition into the area
What we are looking for
  • Multi-site/region retail experience
  • Advanced proficiency in Microsoft Excel
  • Demonstrated sales leadership experience
  • A proven track record in commercial acumen
  • Strong interpersonal skills
  • Excellent communication and influential skills
  • Australian Driver License
  • Hearing Industry or relatable field experience desirable
  • Applicants must be Australian or New Zealand citizens, permanent residents, or hold valid working rights in Australia or New Zealand
Qualifications and benefits
  • Seniority level: Director
  • Employment type: Other
  • Job function: Sales and Business Development
  • Industries: Technology, Information and Media
Benefits of working with WSA
  • Competitive salary package, bonus and car allowance or lease
  • Professional development and career advancement opportunities
  • Employee recognition and rewards
  • Collaborative and supportive team environment
  • Discount on hearing aids for employees, friends and family
  • Paid Parental Leave
  • Commitment to climate responsibility
  • Industry-leading NPS and customer-centric care

Equal opportunity WSAudiology is an equal‑opportunity employer committed to creating an inclusive employee experience. Candidates will be required to undergo a police check as a condition of employment, conducted in accordance with applicable laws and regulations.

Application context

Referrals may increase your chances of interviewing. This posting is for a role in Coniston, New South Wales, Australia.


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