Student Adviser

Overview

As a Student Adviser at The University of Queensland, you will provide essential support to students, helping them navigate academic and personal challenges. You will offer guidance on topics including financial assistance, accommodation, and disability support, empowering students to achieve their academic and personal goals. This is a full‑time continuing position based at the St Lucia campus, with a salary range of 93,491 - 100,296 (HEW 6) plus a superannuation allowance of up to 17%.

Key Responsibilities

• Direct Student Support and Program Delivery: Provide direct support to international students and students with disabilities through one‑on‑one appointments, presentations, and specialized programs, including orientation and departure sessions, focusing on access, inclusion, and transition to living and studying in Australia.
• Advisory and Strategy Implementation: Deliver strategies to support students with permanent or temporary disabilities, including illness and injury, throughout their studies; provide expert advice to University staff on requirements for students with disabilities and formulate strategies to address these needs within the University environment.
• Information Management and Crisis Assistance: Prepare and update essential information materials, including print and web‑based resources; provide crucial assistance during student crisis situations and manage administrative duties such as case management, record keeping, and report writing.
• Stakeholder Engagement and Service Enhancement: Proactively engage with academic and administrative staff to raise awareness of student issues, contribute to the effective operation of student support teams, and participate in the regular evaluation of programs to ensure continuous service improvement. Develop and maintain partnerships across the University and with external agencies to support student needs.

About You / Qualifications

• A degree in a relevant area (e.g., Social Work, Sociology, Behavioural Science, or Psychology) and at least one year of subsequent work experience, or an equivalent combination of education and training.
• Demonstrate strong organizational skills, including planning, scheduling, and prioritization for managing multiple events. Exhibit a high level of communication and negotiation skills, along with the ability to exercise critical judgment and provide relevant advice to staff at all levels.
• Proven ability to understand human relations and behaviour, assist students with their concerns, and work effectively with people from diverse backgrounds, including non‑English speaking backgrounds or those with disabilities.
• Display strong skills for working effectively in an electronic environment and delivering online information. Show a demonstrated ability to establish and maintain external relationships, work cooperatively as a team member, and maintain a positive attitude with tact and discretion.

You must maintain unrestricted work rights in Australia for the duration of this appointment, and may be required to complete background checks including criminal history and education checks. Employer sponsored work rights are not available for this appointment.

About UQ

As part of the UQ community, you will have the opportunity to work alongside the brightest minds, who have joined us from all over the world. Everyone here has a role to play. As a member of our professional staff cohort, you will be actively involved in working towards our vision of a better world. By supporting the academic endeavour across teaching, research, and the student life, you will have the opportunity to contribute to activities that have a lasting impact on our community.

Benefits

• 26 weeks paid parental leave or 14 weeks paid primary caregiver leave, 17% superannuation contributions, 17.5% annual leave loading.
• Access to flexible working arrangements including hybrid working options, flexible start/finish times, purchased leave, and a condensed fortnight.
• Health and wellness discounts – fitness passport access, free yearly flu vaccinations, discounted health insurance, and access to our Employee Assistance Program for staff and their immediate family.
• Cheap parking, On campus childcare and Salary packaging options.

Job Details

• Seniority level: Entry level
• Employment type: Full-time
• Job function: Education and Training
• Industries: Higher Education

How to Apply

All applicants must upload the following documents in order for your application to be considered:

• Cover letter addressing the 'About You' section
• Resume

For more information about this opportunity, please contact Ben at ben.pritchard@uq.edu.au. For application queries, please contact talent@uq.edu.au stating the job reference number in the subject line.

Applications close Sunday 21 September 2025 at 11.00pm AEST (Job Reference Number - R-52977). Interviews have been tentatively scheduled for 7 October 2025.

Equal Opportunity / Accessibility

UQ is committed to a fair, equitable and inclusive selection process. We welcome applicants from diverse backgrounds and encourage people who may face barriers to apply. Reach out to talent@uq.edu.au for accessibility support or adjustments.

Internal applicants

If you are a current employee (including casual staff and HDR scholars) or hold an unpaid/affiliate appointment, please login to your staff Workday account and apply via the internal careers board. Do not apply via the external job board.

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