Senior Communications

Senior Communications & Engagement Officer (90M0668627) Townsville, Australia

Salary: AUD60.32 - AUD62.32 per annum + + Superannuation

Make a Real Impact. Drive Meaningful Conversations. Help Shape the Future of Your Community.

We are seeking a passionate, strategic, and community-driven Senior Communications and Engagement Officer to join a forward-thinking government team committed to delivering genuine value to the public. This is your chance to work on high-profile projects that matter, drive meaningful community conversations, and collaborate with a team who values innovation, inclusion, and impact.

In this role, you'll help shape public engagement across major infrastructure and service delivery programs. You'll bring people along on the journey — keeping stakeholders informed, involved, and inspired through clear, engaging communication and well-designed consultation strategies.

Why This Role Stands Out

You'll work in a high-impact, community-focused environment where your work directly influences planning, delivery, and public outcomes.

Join a team that believes in working smarter, supporting one another, and putting people at the heart of everything they do.

Be part of a purpose-led organisation where you'll have the autonomy to lead engagement and communications strategies — and the backing to make bold ideas happen.

Your Day-to-Day Might Include

Developing and delivering best-practice communications and engagement strategies under the IAP2 framework

Designing and managing campaigns to inform, consult and engage the community on key initiatives

Advising internal stakeholders and cross-functional teams on community engagement needs and approaches

Creating and reviewing written content — media statements, briefing notes, newsletters, social posts, and more

Identifying sensitive or high-impact issues and shaping proactive communication strategies

Building and maintaining strong relationships with government, industry, and community partners

Supporting the organisation's digital engagement tools (e.g. Engagement HQ, Engagement Hub)

Acting as a culture champion — promoting customer-centric values, safety, and integrity

What We're Looking For

Tertiary qualifications in Communications, Public Relations, or a related field — or at least 5 years of proven experience in a similar role

IAP2 Certification (or strong working knowledge of the framework)

Demonstrated experience leading communications and engagement for complex or high-profile projects

Exceptional writing, editing, and verbal communication skills

A proactive, adaptable mindset with the ability to manage competing priorities

Strong stakeholder engagement and relationship management skills

Knowledge of digital engagement tools and trends

A commitment to safety, professionalism, and community-first thinking.

Make a Real Impact. Drive Meaningful Conversations. Help Shape the Future of Your Community.

We are seeking a passionate, strategic, and community-driven Senior Communications and Engagement Officer to join a forward-thinking government team committed to delivering genuine value to the public. This is your chance to work on high-profile projects that matter, drive meaningful community conversations, and collaborate with a team who values innovation, inclusion, and impact.

In this role, you'll help shape public engagement across major infrastructure and service delivery programs. You'll bring people along on the journey — keeping stakeholders informed, involved, and inspired through clear, engaging communication and well-designed consultation strategies.

Why This Role Stands Out

• You'll work in a high-impact, community-focused environment where your work directly influences planning, delivery, and public outcomes.

• Join a team that believes in working smarter, supporting one another, and putting people at the heart of everything they do.

• Be part of a purpose-led organisation where you'll have the autonomy to lead engagement and communications strategies — and the backing to make bold ideas happen.

Your Day-to-Day Might Include

• Developing and delivering best-practice communications and engagement strategies under the IAP2 framework

• Designing and managing campaigns to inform, consult and engage the community on key initiatives

• Advising internal stakeholders and cross-functional teams on community engagement needs and approaches

• Creating and reviewing written content — media statements, briefing notes, newsletters, social posts, and more

• Identifying sensitive or high-impact issues and shaping proactive communication strategies

• Building and maintaining strong relationships with government, industry, and community partners

• Supporting the organisation's digital engagement tools (e.g. Engagement HQ, Engagement Hub)

• Acting as a culture champion — promoting customer-centric values, safety, and integrity

What We're Looking For

• Tertiary qualifications in Communications, Public Relations, or a related field — or at least 5 years of proven experience in a similar role

• IAP2 Certification (or strong working knowledge of the framework)

• Demonstrated experience leading communications and engagement for complex or high-profile projects

• Exceptional writing, editing, and verbal communication skills

• A proactive, adaptable mindset with the ability to manage competing priorities

• Strong stakeholder engagement and relationship management skills

• Knowledge of digital engagement tools and trends

• A commitment to safety, professionalism, and community-first thinking.

Join a collaborative team where your expertise will drive meaningful change, elevate community voices, and play a key role in delivering outcomes that truly matter. #J-18808-Ljbffr

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