Retail: Customer Service

3 weeks ago

Darwin, Northern Territory, Australia Telstra Full time
Overview

Our purpose is to build a connected future so everyone can thrive. Working in Telstra Retail Stores is an opportunity for tech-curious problem solvers to build a meaningful career within an iconic Aussie brand.

Every day is different. A Telstra Retail Consultant thrives on helping customers connect faster, better, smarter, and to showcase your knowledge, progressive sales approach and consultative service.

If you'd like to know a little more, here's something we prepared earlier: Life at Telstra

Perks and Benefits
  • 30% off Telstra services
  • Exclusive discounts and offers across 240 brands and partners
  • A flexible, inclusive approach to parental leave
  • Unlimited access to 17000 learning programs
  • Monthly performance rewards and recognition programs
  • Benefits Your Way – Telstra
Locations and Roles
  • Locations: currently hiring across CASUARINA, DARWIN, PALMERSTON
  • Casual, Part-Time and Full-Time roles available
  • Store hours vary – search your store
Is it you we're looking for?

We're on the lookout for talent to join our team in-store. A Telstra Retail Consultant is a multi-faceted role, and we have found it suits people with these attributes and skills:

  • The ability to easily build a connection with a variety of new and existing customers
  • An appetite to quickly develop customised solutions for customers
  • A drive to reach (and exceed) sales targets and KPIs
  • The hunger to learn and grow within the role (and beyond)
  • A positive and resilient approach to customer service within a busy environment
  • Experience in a customer-facing role
How to Apply

Hit Apply now. After you've submitted your application, our next step is an assessment supported by our partner, Hire Vue. Please keep an eye out for their email to move things along.

Equal Opportunity and Workplace Flexibility

Retail Opportunities at Telstra. When you join our team, you become part of a welcoming and inclusive community where everyone is respected, valued, and celebrated. We actively seek individuals from various backgrounds, ethnicities, genders, and abilities because we know that diversity strengthens our team and enriches our work. We have zero tolerance for harassment of any kind and prioritise creating a workplace culture where everyone is safe and can thrive. We work flexibly at Telstra, and you can share what flexibility means to you. When you apply, you can share your pronouns and any reasonable adjustments needed to participate equitably during the recruitment process.


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