Retail Customer Service

3 days ago

Darwin, Northern Territory, Australia Fetch Full time $70,000 - $120,000 per year

Full-Time Retail Customer Service (4-Day Work Week with Mondays Off)

Location: Fetch, Berrimah NT 0828

Hours: 38 hours per week, Tuesday to Friday, finishing at 5:30pm

Fetch is the local go-to for thoughtful gifts, Berrimah Post Office, Office Choice store. We pride ourselves on providing exceptional service, supporting our local community, and keeping our store looking fresh and inviting.

We're looking for someone who loves helping people, enjoys variety, and takes pride in great customer service.


What you'll be doing:

  • Deliver friendly and knowledgeable service across the range of products and services we offer, including:

  • Office Choice office and business supplies to customers both instore and online.

  • Australia Post products and services
  • TattsLotto as well as Gifts
  • Manage instore merchandising so it is visually appealing
  • Work with the team to meet sales targets and business goals
  • Assist with inventory management
  • Jump in and support team members when needed

What we're looking for:
  • Considerable experience in customer service in a past paced retail environment, with a proven passion for people
  • Strong communication and problem-solving skills
  • A positive, flexible attitude – happy to help wherever needed
  • An eye for detail when it comes to merchandising and displays
  • Understanding of (and appreciation for) the challenges of small business

What we offer:
  • 4-day working week with every Monday off
  • Competitive pay commensurate with experience
  • Full training and career development opportunities
  • A supportive team environment
  • Employee discounts across our wide range of products
  • The chance to be part of a business that values community and service

About us

Fetch is a leading Northern Territory retailer known for our innovative solutions, diverse product range, and commitment to customer care. From parcels to office supplies to the perfect gift, we're here to make shopping simple and enjoyable. Our people are what make it all work, and we're looking forward to adding another superstar to our team.


How to apply
  1. Email with the subject line: Long Weekends
  2. We'll send you a link to our application form (or you can access it directly at ).
  3. Complete and submit the form.

Please note: applications without a completed form won't progress.

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