Director, Loyalty Strategy Consulting Sales
24 hours ago
Role overview: Mastercard is seeking a Director, Loyalty Strategy Consulting Sales to join the Loyalty & Personalization Consulting practice in APAC. Our practice is one of Mastercard's fastest-growing businesses, and this role will help fuel growth in the region by continuing to drive business development. You will work with clients to tailor our professional services to projects that drive customer loyalty. This entrepreneurial role offers the opportunity to shape the direction of the regional practice.
Responsibilities- Drive growth: Continue to drive the growth of our business in AP, with a specific focus on the Australian and New Zealand markets by identifying and developing new client relationships, and growing our existing relationships
- Provide expertise: Develop a deep understanding of our loyalty consulting services as well as broader industry trends to tailor our services to match client needs
- Own the sale: Responsible for the sale of our loyalty consulting services including defining the scope, finalizing the price, all done in collaboration with our partners across Sales and Consulting Delivery
- Lead clients: Cultivate lasting relationships with senior clients (VP+) at leading brands, becoming a trusted partner who can be relied upon to deliver sound advice throughout the sales process and during project delivery. This is a unique role where you will balance both Sales and relationship management responsibilities during the delivery of select engagements
- Collaborate effectively: Work in close collaboration with our partners in the region across Sales, Delivery, and Product to ensure we are bringing the best of Mastercard to our clients
- Sales Pipeline management: accountability of running and process pipelines
- Experience in loyalty, CRM, digital marketing, and/or personalization at an established brand and/or top consulting firm
- Experience working as a consultant or other professional services role with experience selling within the retail, travel, hospitality industry
- Strong executive presence with experience working with regional and multi-national company executives
- Demonstrated expertise in securing internal buy-ins and adeptly navigating a complex matrix organization
- Ability to break down and communicate complex ideas in dynamic situations
- History of navigating ambiguity in an unstructured, high-growth environment
- Understands and can speak to the interaction between business and technology
- High level of entrepreneurship, creativity, ownership, and business acumen
All activities involving access to Mastercard assets, information, and networks comes with inherent risk to the organization. Every person working for, or on behalf of, Mastercard is responsible for information security and must:
- Abide by Mastercard's security policies and practices;
- Ensure the confidentiality and integrity of the information being accessed;
- Report any suspected information security violation or breach;
- Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.
- Director
- Full-time
- Sales and Business Development
- Financial Services, IT Services and IT Consulting, and Technology, Information and Internet
Location: Sydney, New South Wales, Australia
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