Learning and Development Administrator

Learning and Development Administrator (MEL or SYD)

Drive learning and development in a supportive and contemporary team environment

04th July, 2025

At A2B Australia, we do more than move people. We move industries forward. As a trusted leader in Australia's personal transport landscape, our mission is simple yet impactful: to connect people to places, safely, reliably, and comfortably.

With iconic brands like 13cabs, Silver Service, Swan Taxis, and technology/payment solutions such as Cabcharge, Giraffe Payments, Spotto, and MTI, A2B is the driving force behind a seamless passenger journey. Now, we're investing in the development of our greatest asset—our people—and we're looking for a highly organised and motivated Learning & Development Administrator to help us deliver impactful training programs across the organisation.

About the Role

As the Learning & Development Administrator, you will play a key role in enabling a culture of continuous learning across A2B. You will be the backbone of our L&D function—coordinating training logistics, maintaining accurate records, managing our Learning Management System (LITMOS), and supporting learning initiatives across the business.

This is an exciting opportunity for someone who thrives in a structured, fast-paced environment and is passionate about people, process, and precision.

Key Responsibilities

You will work closely with the GM of Human Resources and the broader HR and L&D teams to:

• Prepare for our transition to a new LMS.
  Setting up group profiles in learning management system, bulk assigning content and reporting on training records for onboarding or employees
• Work towards continuously improving our L&D processes and services
  Coordinate the scheduling, booking, and communication of internal and external training sessions and learning events.
• Coordinate and communicate internal and external training programs across all business units.
• Schedule training events and book venues (onsite, virtual, or offsite), facilitators, and equipment.
• Maintain and administer the Learning Management System (ideally LITMOS), including uploading content, enrolling employees, troubleshooting user issues, and generating completion reports.
• Track and update training records, compliance certifications, and attendance registers.
• Liaise with external training providers and internal stakeholders to ensure training runs smoothly.
• Prepare and distribute training materials, feedback surveys, and certificates.
• Support the onboarding and induction process by maintaining up-to-date materials and assisting in delivery coordination.
• Assist with internal communications, promotional campaigns, and reporting related to learning programs.
• Provide general administrative support to the L&D function including calendar and meeting management, purchase orders, and invoice processing.
• Compile data and contribute to reporting on training effectiveness and business impact.

04th July, 2025

At A2B Australia, we do more than move people. We move industries forward. As a trusted leader in Australia's personal transport landscape, our mission is simple yet impactful: to connect people to places, safely, reliably, and comfortably.

With iconic brands like 13cabs, Silver Service, Swan Taxis, and technology/payment solutions such as Cabcharge, Giraffe Payments, Spotto, and MTI, A2B is the driving force behind a seamless passenger journey. Now, we're investing in the development of our greatest asset—our people—and we're looking for a highly organised and motivated Learning & Development Administrator to help us deliver impactful training programs across the organisation.

About the Role

As the Learning & Development Administrator, you will play a key role in enabling a culture of continuous learning across A2B. You will be the backbone of our L&D function—coordinating training logistics, maintaining accurate records, managing our Learning Management System (LITMOS), and supporting learning initiatives across the business.

This is an exciting opportunity for someone who thrives in a structured, fast-paced environment and is passionate about people, process, and precision.

Key Responsibilities

You will work closely with the GM of Human Resources and the broader HR and L&D teams to:

• Prepare for our transition to a new LMS.
  Setting up group profiles in learning management system, bulk assigning content and reporting on training records for onboarding or employees
• Work towards continuously improving our L&D processes and services
  Coordinate the scheduling, booking, and communication of internal and external training sessions and learning events.
• Coordinate and communicate internal and external training programs across all business units.
• Schedule training events and book venues (onsite, virtual, or offsite), facilitators, and equipment.
• Maintain and administer the Learning Management System (ideally LITMOS), including uploading content, enrolling employees, troubleshooting user issues, and generating completion reports.
• Track and update training records, compliance certifications, and attendance registers.
• Liaise with external training providers and internal stakeholders to ensure training runs smoothly.
• Prepare and distribute training materials, feedback surveys, and certificates.
• Support the onboarding and induction process by maintaining up-to-date materials and assisting in delivery coordination.
• Assist with internal communications, promotional campaigns, and reporting related to learning programs.
• Provide general administrative support to the L&D function including calendar and meeting management, purchase orders, and invoice processing.
• Compile data and contribute to reporting on training effectiveness and business impact.

What You'll Bring

We're looking for someone who is proactive, process-driven, and genuinely passionate about supporting people development. You'll enjoy working behind the scenes to ensure every learning initiative runs efficiently and smoothly.

Essential Qualifications and Experience:

• Certificate or Diploma in Human Resources, Business Administration, or a related field is highly desirable (or actively working toward it).
• 2–3 years of experience in an administrative support role, ideally within HR, learning & development, or training coordination.
• Strong working knowledge of the Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
• Experience using or supporting a Learning Management System (LITMOS preferred).

Desirable Skills and Attributes:

• High attention to detail and a methodical approach to data entry and record-keeping.
• Excellent written and verbal communication skills.
• Proven organisational and time management skills, with the ability to juggle competing priorities.
• A customer-service mindset and a collaborative working style.
• Ability to handle sensitive information with confidentiality and discretion.
• Self-motivated with a proactive, "can-do" attitude.

Your Success Profile

We believe success in this role is demonstrated by:

• Strong problem-solving and analytical skills, using sound judgment to propose practical solutions.
• Excellent interpersonal skills, building strong relationships across multiple stakeholders.
• An eagerness to learn, adapt, and contribute to an evolving HR and L&D landscape.
• Commitment to safety and wellbeing, participating in health and safety initiatives and promoting a safe learning environment.

Why Work with A2B?

As part of the ComfortDelGro Australia group, A2B offers the stability of a well-established organisation with the agility of a fast-evolving business. Our people are united by shared values: Caring, Collaborative, Accountable, Authentic, and Progressive.

At A2B, you'll enjoy:

• A supportive, values-driven culture.
• Opportunities for career development and internal mobility.
• Flexible working arrangements and wellbeing initiatives.
• The chance to contribute to meaningful projects across Australia's transport and technology sectors.

We're proud to be an inclusive employer and actively welcome applicants from all backgrounds, abilities, and experiences.

Ready to Accelerate Your Career?

If you're a confident administrator with a passion for learning and development, we'd love to hear from you.

ComfortDelGro Corporation Australia (CDC) and A2B acknowledge the Traditional Custodians throughout Australia and their continuing connection to land, waters, and community. We pay our respects to all First Nations people, their culture, and to Elders past and present.

We are an equal opportunity employer and provide a caring, flexible, and collaborative work environment. We encourage Aboriginal and Torres Strait Islander people to apply.Apply For Job
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