Assistant Practice Manager

4 weeks ago

Hornsby, New South Wales, Australia Bupaoptical Full time

As an Assistant Practice Manager of Bupa Dental Hornsby, you'll be benefiting from an experienced practice team, exceptional development and opportunities to take you as far as you want to go; and that's just to mention a few.

About the opportunity:

Culture is everything here at Bupa Dental Hornsby you will be supported to grow and work among a great team, if you are proactive to learn and love all things Dentistry than this is the full-time permanent opportunity for you. We believe that you'll be a pivotal part of the team, so we'll give you all the support, training and development you need to thrive.

The Heart of the role:

  • Supporting the Practice Manager in coaching, leading & developing a high performing practice team in a positive environment for both staff and patients
  • Assist with overall financial performance of the practice in line with the approved budget
  • Contribute to and assist in facilitating regular team meetings
  • Patient management; greeting and welcoming patients, answering all phone enquiries, making & confirming appointments; checking, processing & managing customer accounts
  • General administration including processing payments using EFTPOS & HiCaps
  • In the absence of the Practice Manager you will be required to step into the role of Acting Practice Manager
  • Effectively manage the recruitment & selection for all practice staff

What you'll bring:

  • Previous dental experience desirable but we also welcome applications from successful managers from other industries
  • Prior business and people management experience essential
  • Proven track record of strong organisational skills, administrative and time management
  • Exceptional communication, interpersonal, customer service skills and strong business acumen
  • Understanding how to generate income and control costs
  • Able to face into difficult conversations & deal promptly with issues when they arise
  • Comfortable conversing with people from all walks of life, including dentists, patients, and your practice team
  • Experienced in comprehending and managing the P&L for the practice
  • Exceptional communication, interpersonal, customer service skills and strong business acumen

Benefits of joining Bupa Dental:

  • Competitive salary + Bupa benefits including significant product and service discounts
  • Comprehensive training and ongoing development - we say it because we actually do it
  • Internal career progression opportunities
  • Well designed and fitted out practices with the latest equipment/technology for great patient care and experience
  • Networking opportunities across the business and with peers
  • Paid parental leave and Salary sacrifice options

If you are interested in this opportunity, click now, and 'Apply'.

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