Kiosk/Service Assistant

4 weeks ago


Blacktown, New South Wales, Australia Careers at Council Full time

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2 days ago Be among the first 25 applicants

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Description

Blacktown City is a growing and thriving city, located halfway between Sydney City and the Blue Mountains. With 435,000 residents, we are the largest and most diverse city in NSW, spread across 54 suburbs. Blacktown City is vibrant, dynamic and multicultural, home to a large First Nations community, and more than 180 different birthplaces and languages.

Blacktown, Non AU State

Description

Blacktown City is a growing and thriving city, located halfway between Sydney City and the Blue Mountains. With 435,000 residents, we are the largest and most diverse city in NSW, spread across 54 suburbs. Blacktown City is vibrant, dynamic and multicultural, home to a large First Nations community, and more than 180 different birthplaces and languages.

With $24.8 billion regional economy, Blacktown City is also home to 30,000 businesses. Working at Blacktown City Council provides widespread, exciting professional opportunities. Our Council is leading the transformation of Blacktown City and Western Sydney. We are implementing a vision for a modern city, full of opportunity for our residents and businesses.

Our Council is led by highly skilled and experienced professionals, working with talented and passionate teams across a diverse range of business units. We are delivering high quality, customer-focused services, experiences, and facilities, and leading a program of strategic planning, activity and investment.

Blacktown City Council strives to be an inclusive workplace for all people. We welcome applications from all ages and genders, Aboriginal and Torres Strait Islander peoples, people from culturally diverse backgrounds, the LGBTIQ+ community, veterans and people with disabilities.

About Key Venues

Our Key Venues section oversees all of our aquatic and leisure centres. We deliver first-class activity and program choice, we promote Blacktown City as the leader in sport, recreation and leisure and we give every visitor and customer a safe and memorable experience. Our values are teamwork, customer focus, innovation, and commitment to safety.

About The Opportunity

We are looking for motivated and experienced individuals to join the Key Venues team as Casual Kiosk/Service Assistants for our Aquatic and Leisure Centres at:

  • Blacktown Aquatic Centre
  • Charlie Lowles Leisure Centre Emerton
  • Mount Druitt Swimming Centre (seasonal)
  • Riverstone Swimming Centre (seasonal).

Position Purpose

As a Kiosk/Service Assistant, you will display a positive attitude and the ability to communicate information about our facilities, services and programs to our customers. An ideal candidate will need to present and maintain a clean, enjoyable and safe working environment. Previous experience in customer service, cash handling and/or the retail food industry would be beneficial.

The Role Includes
  • Opportunity to work in both areas of kiosk and reception
  • Providing exceptional service within the aquatic and leisure environment
  • Variable hours pending centre operational requirements and availability.

If you have a can-do personality and a passion to deliver exceptional customer service then this is the role for you

Essential

Qualifications and experience
  • Excellent oral communication
  • Excellent customer service
  • Experience handling monies
  • Current Working with Children Check.

Desirable
  • Current class C driver's licence
  • Computer knowledge/experience
  • Current CPR Certificate
  • Current First Aid Certificate
  • Oxygen Equipment Certificate
  • Food Handling Certificate
  • Ability to work within a team environment
  • Availability to work flexible working hours.

Remuneration And Benefits

The salary and conditions of employment are in accordance with Blacktown City Council's Enterprise Agreement.
  • Entry level for this position starts at $28.7521 per hour plus 25% casual loading
  • Trainee rates apply for applicants under 19 years of age
  • Penalty rates apply for weekend shifts
  • Casual working hours
  • Employee benefits such as leave entitlements (where applicable), 11.5% employer contribution payable to your nominated superannuation fund, Fitness Passport, gym membership discounts, and social clubs.

This position has been identified as child related work, in accordance with the Child Protection (Working with Children) Regulation 2013. Therefore, your application must include a Working with Children Check (WWCC) number. For further information, go to https://www.service.nsw.gov.au/transaction/apply-for-a-working-with-children-check.

Our commitment to safety

Blacktown City Council is committed to safety. We have introduced alcohol and other drug testing at the pre-employment phase, and via a series of random and cause testing.

We are a child safe organisation that supports and promotes the safety, wellbeing and empowerment of children.

Position Description

Click here to view or download the position description.

Apply now using our fast and easy-to-use online application process:
  • Have your resume and any other relevant documentation ready to attach.
  • Have a personal email address ready to use and complete your application without 'logging out' of the system.
  • Review the questions and decide on your responses before commencing your application. Best of luck.

Closing date: Friday 25 July 2025, 11.59 pm

Contact officer: Kirsty Kearon on 8822 6021

Internal ref: Casual

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ShareSeniority level
  • Seniority levelEntry level
Employment type
  • Employment typeFull-time
Job function
  • Job functionOther
  • IndustriesGovernment Administration

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