Manager In Training

1 day ago

Sunshine Coast, Australia City Beach Full time

At City Beach, our people are at the core of what we do, both our customers and our team. All are welcome under the City Beach roof, where value is placed on individual style, teamwork, authenticity, adaptability, and a desire to exceed expectations.

We stock some of the world's biggest brands across surf, skate, streetwear, and fashion. Our stores are a hub that connect our customers to events, influencers, and trends, allowing them to live life on their terms.

The role

As a Manager in Training, you will work under the guidance of an experienced store leadership team to gain practical experience and skills needed to prepare for a leadership position in our retail network. This program will enable you to successfully lead your own team of store team members.

This plan is a 4-week comprehensive program that combines theoretical, practical, and hands-on on-the-job training, ensuring you have the necessary tools to begin a successful management career with City Beach.

What you'll be doing

  • Providing a superior people experience through a supportive and developmentally focused environment in our stores.
  • Working with store leadership and leading the store team to deliver on performance objectives related to KSIs (Sales, People, Audit & Compliance, Visual Merchandising, Wages, Safety).
  • Ensuring operational tasks and expectations set for your team are executed to standards.
  • Supporting the leadership team with team member performance and ensuring our stores are open and ready for customers.
  • Managing wages in collaboration with your store leadership to achieve profitability, operational efficiencies, and excellent customer experiences.
  • Demonstrating effective leadership by providing feedback, support, and training to all store team members.

What we're looking for

  • Experience in a customer service-based management role.
  • Proven ability to drive sales and operations to meet targets and metrics.
  • Strong communication and team management skills.
  • An energetic and enthusiastic approach to store operations.

The benefits

  • 40% team member discount for you, your friends, and family.
  • Partnerships with industry leaders offering discounts on products and memberships, including:
    • Access to a free Employee Assistance Program.
    • 15% discount on Goodlife and Fitness First Gyms memberships.
    • Discounts on Studio Pilates and City Cave.
    • Complimentary consultations with Westpac.
    • 7% discount on Medibank private health insurance.
    • Up to 15% off at Strike Bowling & Holey Moley.
  • In-store competitions and sales incentives.
  • Gift cards for major milestones and yearly anniversary certificates.
  • A monthly day off (a 4-day week once a month).
  • Bonuses based on sales and customer service levels.
City Beach values diversity and is committed to creating an inclusive environment that respects and celebrates individual differences. We aim to ensure everyone is treated with dignity and respect.
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