Phone Reception customer service

2 weeks ago

Sunshine Coast, Australia Pitchers Hospitality Supplies Full time
About the role

Join the dynamic team at Pitchers Hospitality Supplies as a full-time Phone Reception customer service representative based on the Sunshine Coast, QLD. In this pivotal role, you will be the first point of contact for our valued customers, providing exceptional customer service and administrative support to ensure their queries are resolved efficiently and effectively.

Responsibilities
  • Answering and managing incoming phone calls in a friendly and professional manner
  • Directing calls to the appropriate departments or team members
  • Providing accurate information and assistance to customers on a range of enquiries
  • Maintaining detailed records and updating customer information in the database
  • Assisting with administrative tasks such as data entry, scheduling, and filing
  • Contributing to a positive and collaborative team environment
Qualifications
  • Excellent communication and interpersonal skills, with the ability to provide exceptional customer service
  • Strong attention to detail and the ability to multitask effectively
  • Proficient in using Microsoft Office suite and customer relationship management (CRM) software
  • Previous experience in a customer service or administrative role, preferably in the hospitality industry
  • A positive, friendly, and professional attitude
  • Strong problem-solving and decision-making skills
What we offer

At Pitchers Hospitality Supplies, we are committed to providing a supportive and inclusive work environment that empowers our employees to thrive. We offer a range of benefits, including:

  • Competitive salary and generous employee discounts
  • Opportunities for career development and training
  • Flexible work arrangements to promote work-life balance
  • A collaborative and friendly team culture
About us

Pitchers Hospitality Supplies is a leading provider of high-quality hospitality supplies and equipment. With almost 50 years of industry experience, we pride ourselves on our exceptional customer service and commitment to supporting the growth and success of hospitality businesses.

If you're excited about this opportunity and believe you have the skills and experience to excel in this role, we encourage you to apply now.

Unlock job insights

Salary match Number of applicants Skills match

Your application will include the following questions:

  • Which of the following statements best describes your right to work in Australia?
  • Do you have customer service experience?
  • Do you have experience in administration?
  • Do you have data entry experience?
  • Do you have experience using Xero?
  • Do you have experience using MYOB?
  • Do you have experience using QuickBooks?
  • How many years of bookkeeping experience do you have?

To help fast track investigation, please include here any other relevant details that prompted you to report this job ad as fraudulent / misleading / discriminatory / salary below minimum wage.

Researching careers? Find all the information and tips you need on career advice.


#J-18808-Ljbffr

  • Phone Reception customer service

    2 weeks ago

    Sunshine Coast Regional District, Australia Pitchers Hospitality Supplies Full time

    About the roleJoin the dynamic team at Pitchers Hospitality Supplies as a full-time Phone Reception customer service representative based on the Sunshine Coast, QLD. In this pivotal role, you will be the first point of contact for our valued customers, providing exceptional customer service and administrative support to ensure their queries are resolved...

  • CCLHD - Reception & Customer Service Manager

    2 weeks ago

    Central Coast, Australia NSW Health Full time

    OverviewCCLHD - Reception & Customer Service Manager, NSW Health Central Coast, New South Wales, AustraliaLocation: Gosford HospitalRequisition ID: REQ605057Role SummaryWe are looking for a Reception & Customer Service Manager to lead Gosford Hospital's front-of-house operations. This is about inspiring a team, improving the experience of patients and...

  • CCLHD - Reception & Customer Service Manager

    2 weeks ago

    Central Coast, Australia Central Coast Local Health District Full time

    OverviewCCLHD - Reception & Customer Service Manager – Join to apply for this role at Central Coast Local Health District.Employment Type: Permanent Full TimePosition Classification: Health Manager Level 1Remuneration: $84,436 - $112,331 per annumHours Per Week: 38Location: Gosford HospitalRequisition ID: REQ605057Applications Close: Thursday 18 September...

  • Customer Service Officer

    2 weeks ago

    Sunshine, Australia Aberdeen Paper Full time

    **_Customer Service Agent _** About us We are a dynamic distributor of food packaging based in Western Suburbs of Melbourne servicing the hospitality industry nationally which is seeking an experienced customer service **_Duties Include_** - Answering incoming phone calls - Typing orders - Attending to customer enquiries and sales both in person and over...

  • CCLHD - Reception & Customer Service Manager

    2 weeks ago

    Central Coast Council, Australia NSW Health Full time

    OverviewCCLHD - Reception & Customer Service Manager, NSW Health Central Coast, New South Wales, AustraliaLocation: Gosford HospitalRequisition ID: REQ605057Role SummaryWe are looking for a Reception & Customer Service Manager to lead Gosford Hospital's front-of-house operations. This is about inspiring a team, improving the experience of patients and...

  • Customer Service Sales

    1 week ago

    Sunshine, Australia PTC Phone Tech & Comm Full time

    **About Us**: PTC Phone Tech & Comm are the market leader in all things Mobile & Tech! Established in 2009 and still family owned to this day our specialty is Phone Accessories and Express Phone repairs. With a vision for the future and continuing to expand our brand and product range we have over 80 stores and no plans to slow down. Our product range...

  • CCLHD - Reception & Customer Service Manager

    2 weeks ago

    Central Coast Council, Australia Central Coast Local Health District Full time

    OverviewCCLHD - Reception & Customer Service Manager – Join to apply for this role at Central Coast Local Health District.Employment Type: Permanent Full TimePosition Classification: Health Manager Level 1Remuneration: $84,436 - $112,331 per annumHours Per Week: 38Location: Gosford HospitalRequisition ID: REQ605057Applications Close: Thursday 18 September...

  • Full-Time Customer Service Representative

    2 weeks ago

    Sunshine Coast Regional District, Australia beBeeCustomer Full time $60,000 - $80,000

    Phone Reception Customer Service RepresentativeThis role involves managing incoming calls in a friendly and professional manner, providing accurate information and assistance to customers on a range of enquiries, and maintaining detailed records and updating customer information in the database.Key Responsibilities:Answering and managing incoming phone calls...

  • Reception Administration

    1 week ago

    Gold Coast, Queensland, Australia Heritage Brothers Funeral Services Full time $60,000 - $80,000 per year

    Reception and Administration role at a busy family funeral home business. The successful applicant will have a customer service mentality with natural empathy and care for our client families.Managing incoming calls and enquiries, data entry, using our online software system, maintaining the office facility, and giving support to funeral...

  • Customer Service, Sales

    2 weeks ago

    Central Coast, Australia Ptc Phone Tech & Comm Full time

    **About Us**:PTC Phone Tech & Comm are the market leader in all things Mobile & Tech Established in 2009 and still family owned to this day our specialty is phone accessories and express phone repairs.With a vision for the future and continuing to expand our brand and product range we have over 80 stores and no plans to slow down. Our product range consists...